Karen Hardrath | Page 78

Very good experience at Wilde East Towne Honda I was forced into the used car market when my van was totaled while parked last week. What began as a major inconvenience, turned into one of the best I was forced into the used car market when my van was totaled while parked last week. What began as a major inconvenience, turned into one of the best car purchasing experiences I've had. Jerry Ortega was incredibly pleasant and super nice to my kids when I brought them with for vehicle delivery. The whole experience was painless and even, dare I say, enjoyable. Thanks for the new-to-us Sienna. We're very happy with the purchase. More

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Best car buying/leasing experience by far! I had the opportunity to work with the salesperson over email before arriving to the dealership. She was able to get everything in order for me so by I had the opportunity to work with the salesperson over email before arriving to the dealership. She was able to get everything in order for me so by the time I arrived to the dealership that evening, all I had to do was go for a test drive and start the paperwork. It wasn't intimidating and she made sure I was taken care of. No pressure at all. More

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Wonderful experience! All the folks at Wilde were very accommodating and made the whole purchasing experience very pleasant. Couldn't have asked for a better purchasing ex All the folks at Wilde were very accommodating and made the whole purchasing experience very pleasant. Couldn't have asked for a better purchasing experience! More

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Exellent Valislav did amazing job, we are very happy with his service, this is our second time working with Val and we for sure will return again. Valislav did amazing job, we are very happy with his service, this is our second time working with Val and we for sure will return again. More

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New Honda Civic lease I've worked with Shawn stittleburg for the last 14 years buying my vehicles. We always buy from him no matter what. He's a great asset to the dealers I've worked with Shawn stittleburg for the last 14 years buying my vehicles. We always buy from him no matter what. He's a great asset to the dealership! Friendly, efficient, courteous, knowledgable, honest, and the list goes on. This is our first time working with mikel. He was great! Very knowledgeable and friendly. I've worked with Karen two times now with the purchase of my last two vehicles. She's very pleasant to work with as well as being very proficient and fast at what she does! Thanks Wilde Honda for another great experience! More

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amazing certified used car purchasing experience Craig listened to what I was looking for, my price range, and the perks I was interested in. Then, he found the perfect car on the lot for me and went Craig listened to what I was looking for, my price range, and the perks I was interested in. Then, he found the perfect car on the lot for me and went out if his was to make sure every detail of the experience went smoothly. I will keep coming back to wilde for all of my purchases in the future. He also got me top dollar for my trade in! More

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No gimmicks - just a great deal! The New Car Manager made the deal happen without any haggling or negative push back. In other words -- Eric created a pleasurable new car buying expe The New Car Manager made the deal happen without any haggling or negative push back. In other words -- Eric created a pleasurable new car buying experience! Nathan took over at delivery time and was thoroughly familiar with the vehicle and all the "gadgets", as well as guiding us through the myriad of questions we had. The Financial agent, Karen, made the paperwork easy and painless. We have nothing but good things to say about the whole experience and the staff we worked with. Kudos Wilde East Towne Honda! More

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Nice Car Purchasing Experience Sales - I cannot say enough good words about Scott Jensen. He is very patient, helpful and paying great attention to what customer really needs. F Sales - I cannot say enough good words about Scott Jensen. He is very patient, helpful and paying great attention to what customer really needs. From test driving to final purchase, he provided great advice and a lot of useful information, not only about Honda vehicles but about my personal needs as well. His professionalism and friendliness is the most important reason for me to choose Honda, which was not on the top of my car list before. The 5 stars I rated is all for him (I will give 10 if I could). Definitely recommend him as your sales consultant!!! Finance - On the other hand, I am not very happy with the Finance part. With a great interest rate and quick process, there should not be much to complain about, but the overall experience is not very nice. It seems that the finance people do not have enough customer service experience and the words from their month do not make me feel comfortable and probably be insulted/judged in certain ways. Another thing is you need to pay special attention to the price of additional products (e.g. Gap Coverage, Extended Warranty, etc.). Instead of offering the total cost, they play a trick on the numbers to just show how your monthly payment would be like if you choose these products. At the beginning, I thought the total cost is $460 (because they did not clearly explain what the number really means) and I thought it is a good price, then it turns out the the monthly payment would be $460, which means additional $100 per month and $6,000 as total!!! But after I say I decline all these, there is no hassle. As customers, we will make the best decision with all the information transparent and available. Also, I do not like to go to the back office and meet a strange person to do all the financials. If my sales consultant recommend the financial products to me based on my personal needs with honesty and helpful advice, I think I will probably take some. This is the traditional way to do business for years, but maybe it is time to change. All in all, I get the car I want; price and financial is good; purchasing process is efficient; overall experience is great. Recommend. More

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HR-V Arrival Nathan got me the exact car I wanted in spite of HUGE demand for the newly released HR-V. Financing was handled with very little hassle and all terms Nathan got me the exact car I wanted in spite of HUGE demand for the newly released HR-V. Financing was handled with very little hassle and all terms were laid out clearly. I never felt like I was getting a run-around and nothing was pushed on me. More

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Great Experience! Syed gave us a great experience buying our new 2015 CR-V. After a short conversation with him I knew he was the salesperson I wanted to work with and Syed gave us a great experience buying our new 2015 CR-V. After a short conversation with him I knew he was the salesperson I wanted to work with and he knew what I was looking for. A few days later I called him on the phone and told him "lets do this" and he took care of everything else. Easy Peasy! When I came back to Wilde to finalize the deal, there was a little issue with the financing. Karen took care of the issue and gave us a better deal than we had initially. All in all, this was a very easy car purchase. Obviously the CR-V is a great vehicle and the price was very competitive. Syed made us feel very comfortable about the whole experience from start to finish including walking us through the features of the CR-V and letting us know that anytime we have questions down the road to give him a call. I am sure that my wife and I will go back to Wilde East Towne Honda. More

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