Karen Hardrath
Karen Hardrath at Wilde East Towne Honda

Karen Hardrath | Page 81

Business Manager

Wilde East Towne Honda

5555 High Crossing Blvd
Madison, WI 53718

4.9
887 Reviews
4.9

887 Reviews

Write a Review

887 Reviews of Karen Hardrath

March 30, 2015

Dealership Rating

Rough start, good finish. Great to work with Shawn and Jeremy who were both helpful and friendly; less than great experience with salesman on previous evening. Ultimately happy More

by pj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Martin, Shawn Stittleburg

Apr 03, 2015

Wilde East Towne Honda responded

Thank you for taking the time to write about your experience. We are glad to hear your overall experience was great with Jeremy, Karen and Shawn. I handle the customer relations here, along with giving direction for training needed for our staff. When we hear a customer had a poor experience somewhere in the process, we want to investigate it fully. Our dealership believes in providing a world class experience - and part of that is recognizing when we make a mistake and proactively taking the steps to improve. Through your feedback is one of the ways we are able to uncover these areas for improvement. Your feedback is greatly appreciated. Thank you again, you can respond here or directly at: Chad Wojtysiak chad@wethcars.com 608-316-2308

March 28, 2015

Dealership Rating

I purchased my Accord hybrid. My experience could not have My wife and I bought our first hybrid accord this week. The sales person, finance and service staff were professional, customer service oriented. We More

by Anwar
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Syed Zaidi , Eric Henderson

March 21, 2015

Dealership Rating

Great Experience/Very Satisfied We are very satisfied with our purchase of the CR-V at Wilde. Our salesman, Shae, did a very nice job. He was very responsive and prompt with our ques More

by Joven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shae Stovell

March 17, 2015

Dealership Rating

Great Experience I got my first car at Wild East Towne Honda. it was great experience because everyone there was really helpful and tried their best to help me get the More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laura Kaleas, Shawn Stittleburg

March 16, 2015

Dealership Rating

Good price on a Pre-Owned vehicle I recently purchased a pre-owned vehicle at Wilde; all went about as smooth as you could expect from a car dealership; easily one of my best overall e More

by Wickedcooldude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leticia Acosta

March 09, 2015

Dealership Rating

Converted to Wilde As a "lifelong" Zimbrick customer (3 previous Honda vehicles), we were mostly browsing and comparing prices, but once we sat down with Laura and learn More

by Steve French
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laura Kaleas

February 26, 2015

Dealership Rating

Traded Pilots Shae Stovell is both professional and friendly. He does his very best to make you feel comfortable in dealing here. The preparation of the vehicle More

by wghmch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shae Stovell

Feb 28, 2015

Wilde East Towne Honda responded

Thank you for taking the time to review us. We are glad to see your experience was positive, though we wish it would have been across the board, all 5's! We strive for excellence in all areas and see less than a 5 as an opportunity to improve. We would like to know what do we need to do to exceed your expectations. Our mission is to continuously improve - and we hope you see that on your subsequent visits. That being said, if there is anything more you can elaborate on to help us understand where we fell short of your expectations for a great experience, we would greatly appreciate it. Thank you again, and we appreciate your time to do this, Regards, Chad Wojtysiak Customer Relations Wilde East Towne Honda 608-316-2308

Feb 28, 2015

wghmch responded

There were a few minor items that were overlooked in preparing the vehicle for delivery. I mentioned them to Shae. Bill Holman

February 26, 2015

Dealership Rating

My third car, my first Honda I was looking for something reliable to replace my old Pontiac G6, which was very unreliable. I found the perfect car at Wilde and the pricing was ter More

by firsthonda92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Bothe

Feb 28, 2015

Wilde East Towne Honda responded

Thank you for taking the time to review us. We are glad to see your experience was positive, though we wish it would have been across the board, all 5's! We strive for excellence in all areas and see less than a 5 as an opportunity to improve. We would like to know what do we need to do to exceed your expectations. Our mission is to continuously improve - and we hope you see that on your subsequent visits. That being said, if there is anything more you can elaborate on to help us understand where we fell short of your expectations for a great experience, we would greatly appreciate it. Thank you again, and we appreciate your time to do this, Regards, Chad Wojtysiak Customer Relations Wilde East Towne Honda 608-316-2308

February 25, 2015

Dealership Rating

Spectacular Overall great experience everyone I worked with was extremely helpful and willing to work with me no matter what everyone I worked with exceeded my ex More

by BrandonW23
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Janet Hanson, Eric Henderson, Cheryl Romo, Shae Stovell

February 23, 2015

Dealership Rating

Great Online Car Buying Experience I appreciate the courtesy provided to me by ALL of the staff I encountered at Wilde EastTowne Honda in Madison. From the long-distance internet price More

by PBJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leticia Acosta, Shawn Stittleburg

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