Karen Hardrath | Page 82

Spectacular Overall great experience everyone I worked with was extremely helpful and willing to work with me no matter what everyone I worked with exceeded my ex Overall great experience everyone I worked with was extremely helpful and willing to work with me no matter what everyone I worked with exceeded my expectations More

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Great Online Car Buying Experience I appreciate the courtesy provided to me by ALL of the staff I encountered at Wilde EastTowne Honda in Madison. From the long-distance internet price I appreciate the courtesy provided to me by ALL of the staff I encountered at Wilde EastTowne Honda in Madison. From the long-distance internet price negotiations with Leticia and Shawn, to the young man (last name Jackson), who picked me up at the airport, the experience was extremely professional and well orchestrated. Leticia's after-service texts to make sure I had arrived back in Kentucky safely during inclement weather went above and beyond expectations. I must say the enthusiasm of my driver from the airport set an expectation of excellance when I arrived. His pride to be a member of the Wilde Team was quite evident and your management should definitely cherish as an associate! Kid regards, Paula Begley Jenkins More

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Great Service This was my first time buying or leasing a car and Veli and the staff were very helpful. They answered all of the questions I had and helped me throug This was my first time buying or leasing a car and Veli and the staff were very helpful. They answered all of the questions I had and helped me throughout the entire process. The Karen in the finance department did a good job explaining all of the monetary matters as well. I would highly recommend Wilde East Towne Honda to anyone looking to purchase a car More

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Overall good experience My partner and I purchased a vehicle over a period of two days. Overall, we were satisfied with the experience and would recommend the dealership. My partner and I purchased a vehicle over a period of two days. Overall, we were satisfied with the experience and would recommend the dealership. More

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Excellent service and atmosphere I bought my first car at wilde east honda . Let me tell you this Veli helps me out in finidng the right car of my choice . He asked me what are all my I bought my first car at wilde east honda . Let me tell you this Veli helps me out in finidng the right car of my choice . He asked me what are all my preferences . He walk me through the cars and test drives of all those cars . Explained each and everything(features) of those particular cars gave me options of the best. Peter helped in finding the financing ways. Karen helped in choosing the car services and others. Over all it's been great expericence at Wilde East Honda. Amazing atmosphere. More

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Jerry and Karen When we needed to replace our valiant but aging 2002 RAV4, we saw a newer version for sale at Wilde. When we went there, we were greeted by Jerry Ort When we needed to replace our valiant but aging 2002 RAV4, we saw a newer version for sale at Wilde. When we went there, we were greeted by Jerry Ortega, who frankly proceeded to bend over backwards to answer all our questions and concerns regarding the 2008 RAV4 we were looking at. DIsclosure-I hate car shopping! After we reached an agreement with Jerry and bought the car, we were shepherded through the loan process with great courtesy by Karen Hardrath. We enjoyed (if spending money can be said to be enjoyable!) the experience and do recommend Wilde. More

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Totally blown away! Leticia is a very knowledgeable, and skilled professional salesman, and yet has a very compassionate and caring personality. I would highly recommend Leticia is a very knowledgeable, and skilled professional salesman, and yet has a very compassionate and caring personality. I would highly recommend her to anyone! I came to your dealership without much hope of leaving with a better vehicle, but that's exactly what happened, and I am still stunned! Leticia, and all the staff I dealt with, including Karen (and whomever I missed), listened to my story and went above and beyond my expectations to get me into a brand new Honda Fit! I left feeling relieved that I would now have reliable and great transportation to get to work when I get back into the job field! And not only that, but I feel less worried about the future, knowing my car will be cared for down the road, and well into the future! I will never shop for a car anywhere else!! Thanks again Wilde Honda East Towne! More

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Pleasant Experience The sales personal were very pleasant and patient enough to answer all the queries. They also called after the purchase to check if everything was ok. The sales personal were very pleasant and patient enough to answer all the queries. They also called after the purchase to check if everything was ok. Also Wilde East Honda Towne gives 30 days warranty which the other Toyota dealer doesnt provide if the used car does have more than 150,000 miles on them. Overall very happy with the purchase. Also free car wash for lifetime which is really cool :) More

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A little pressure Conor with sales was phenomenal. He gets 5 stars. Conor was super accommodating, completely personable, and reasonable. Shawn was decent and worked wi Conor with sales was phenomenal. He gets 5 stars. Conor was super accommodating, completely personable, and reasonable. Shawn was decent and worked with me. Karen left a bit to be desired. I'm sure I'm the customer no one wants. Bull-headed and came in with a plan and some previous experience. Nevertheless, I'm the customer. So when a customer comes in and says they don't want something or wants to do something their way, lay off. The hard sell or not taking "no" for an answer may work for some people. However, I got the distinct feeling that the pressure/attitude Karen had with me had more to do with making money than it did with my well-being as a customer. I'll close by saying this was one of the better experiences I've had with a dealership. I felt like Conor really went out of his way to work with me and Shawn was very reasonable. More

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Very Accommodating and Positive Experience Reviewing other comments sums it up quite well. Working with Conor Kuhnau was a VERY positive experience for my wife and me! Conor worked with us in Reviewing other comments sums it up quite well. Working with Conor Kuhnau was a VERY positive experience for my wife and me! Conor worked with us in a no pressure way to help us reach the conclusion that the Honda CRV was the car for us and then he facilitated completion of the sale in a very professional, accommodating way. Shawn Stittleburg also met with us several times during the process and we found him to be friendly and helpful as well. We worked with Karen Hardrath with completion of the paperwork. We found her to be very knowledgable, friendly and easy to work with too. I had the opportunity to meet with Cheryl Batease because of the work to be done on our new vehicle prior to us picking it up. She, also, was very friendly and helpful. Finally last night I had a message on my phone from Conor that we had forgotten our garage door opener in the vehicle we traded! We have been very impressed with our experience and frankly after meeting with Conor and doing my research on the internet we decided to forgo other dealerships and work with Conor and Wilde Honda. More

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