Karl Berner | Page 2

Toyota of Naperville car buying experience was a pleasant experience. Rich Ponulak, our sales rep, was great. experience. Rich Ponulak, our sales rep, was great. More

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Thanks Kyle, best time and expeirence, thank you for the deal on RAV4 and I will sell you my car later on too. deal on RAV4 and I will sell you my car later on too. More

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Jake was our first experience with Toyota and it was honestly great. He was very knowledgeable with zero pressure and helped us find the best deals for us. honestly great. He was very knowledgeable with zero pressure and helped us find the best deals for us. More

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We have bought several new and used cars from Toyota of Naperville and highly recommend them. Naperville and highly recommend them. More

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Sincerely interested in helping with our needs and desires. Very.patient and listens well. Became a partner in our quest for a car. desires. Very.patient and listens well. Became a partner in our quest for a car. More

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Amazing , no hassle , very friendly and laid back. From the time I arrived to the time I left was very nice easy transaction From the time I arrived to the time I left was very nice easy transaction More

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Made an appointment to see a specific car, was told it was there. Great. Arrive, the car isn't there and hasn't been there in over a day. Cool. Wind up with a lower trim level than I wanted. Was told they was there. Great. Arrive, the car isn't there and hasn't been there in over a day. Cool. Wind up with a lower trim level than I wanted. Was told they would put gas in the car, nope, was given to me on empty. Love that for me. The car smelled like cigarettes, they bombed it (thanks), but I didn't think the cabin air filter was changed because the smell comes back any time the climate control comes on. Open that up to change it, they installed the cabin air filter upside down... Icing on the cake, it's a 2025 and the infotainment screen periodically decides to shut off, requiring me to put the car in park, turn it off, and turn it back on in order to get it working again. This leaves much to be desired. More

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Working with and communicating with Edgar was very easy- he was very helpful answering all of our questions. I would definitely recommend him to friends who are in the market for a car! he was very helpful answering all of our questions. I would definitely recommend him to friends who are in the market for a car! More

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Nice place to buy a car. No pressure. Friendly staff. Clean facility. Jorge a Munos was very helpful an knowledgeable. No pressure. Friendly staff. Clean facility. Jorge a Munos was very helpful an knowledgeable. More

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Our salesman and finance guy were very helpful and friendly. We bought a Highlander that was arriving in a couple of weeks. They kept us informed and scheduled all the under coatings so we didn’t hav friendly. We bought a Highlander that was arriving in a couple of weeks. They kept us informed and scheduled all the under coatings so we didn’t have to deal with it later. More

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