Karla Ibarra

The service was excellent from You guys. Good job from all of you hopefully the truck will be good for many years to come, thanks. Good job from all of you hopefully the truck will be good for many years to come, thanks. More

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Purchased many trucks through the years. This was by FAR the best experience I’ve ever had. Start to finish, it was pressure free, easy and relaxing. Everyone person we worked with, all stag This was by FAR the best experience I’ve ever had. Start to finish, it was pressure free, easy and relaxing. Everyone person we worked with, all stages, was kind and honest. Our salesperson, Karla, was simply the best. I’ll never again buy from any other dealership. I’ll be back to Sam Pack again soon, and will tell everyone I know to go there. And I’ll always ask for Karla! More

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Joshua went above & beyond even bringing the car up so we didn’t have to be in the heat! Very kind & thoughtful. Outstanding service from beginning to end!l! I would highly recommend Joshua & his 5 Star tre didn’t have to be in the heat! Very kind & thoughtful. Outstanding service from beginning to end!l! I would highly recommend Joshua & his 5 Star treatment of his customers! More

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I had a amazing day at Sam's pack Ford over at Carrollton Texas. I got exactly the vehicle I need and love. With some amazing new add ons thanks to the great Alex from parts. And my awesome sales Karla. Who Texas. I got exactly the vehicle I need and love. With some amazing new add ons thanks to the great Alex from parts. And my awesome sales Karla. Who showed me every possible vehicle to make sure I don't make a the wrong decision. The end of the day I got a fantastic new bronco sport badlands. Thanks again I recommend for those looking for a new Ford come here. They will treat you like family. More

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Avoid Dealing with Raj Patel at Sam Pack's Five Star Ford Carrollton I had an incredibly disappointing experience with Raj Patel, the sales manager at this dealership. Initially, the salesperson was helpf Carrollton I had an incredibly disappointing experience with Raj Patel, the sales manager at this dealership. Initially, the salesperson was helpful, and I was ready to finalize a deal after they agreed to match a competitor’s price. However, when I questioned an unexpected $225 discrepancy in the final price, Raj Patel handled the situation with extreme arrogance and unprofessionalism. Instead of addressing my concern respectfully, he walked into the room, shook hands in a condescending manner, and told me, “You don’t have a car here. You may now get out.” Then, he simply walked away. His dismissive and rude attitude was shocking, especially since I had been polite throughout the process. Rather than treating customers with fairness and integrity, he chose to belittle and intimidate. No professional should behave this way, let alone someone in a management position. If you’re considering purchasing from this dealership, avoid dealing with Raj Patel at all costs. There are plenty of other dealerships where you’ll be treated with respect and honesty. More

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Karla and RJ were great. I found the truck online, message to verify the availability, within minutes Karla messaged me back and sent a walk around video of the truck. I then I found the truck online, message to verify the availability, within minutes Karla messaged me back and sent a walk around video of the truck. I then drove into the dealership and was greeted quickly. Got paperwork done fast and was out the door in the new truck. Second purchase from this dealer and very satisfied. More

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Great people all around. Got things done in a timely manner and were very helpful with finances as well as warranties. Definitely hope to be back. Got things done in a timely manner and were very helpful with finances as well as warranties. Definitely hope to be back. More

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Karla was great when I walked in I asked for her as I was recommended by my best friend who she also helped. I loved that she listen and didn’t push me into something I didn’t want to. I was scared I wouldn’ recommended by my best friend who she also helped. I loved that she listen and didn’t push me into something I didn’t want to. I was scared I wouldn’t get approved and in past dealership they would say oh that’s not going to be possible. She helped me get into something that was perfect for me and my boys. I was shocked to hear I was approved. I had been driving a lemon for 5yrs. She is so sweet and good at her job More

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Karla Ibarra was such an amazing salesperson, I was in the market for a vehicle and she had 3 different cars lined up for me ready to go, The whole process didn’t take long at all like other dealerships u the market for a vehicle and she had 3 different cars lined up for me ready to go, The whole process didn’t take long at all like other dealerships usually do! Highly recommend buying a vehicle from this dealership and saleswoman! She will definitely be seeing me again if I’m ever looking to buy a new car! More

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My experience was great! Karla was my sales person and she was very helpful and attentive. I highly recommend purchasing a car from here and asking for Karla! Karla was my sales person and she was very helpful and attentive. I highly recommend purchasing a car from here and asking for Karla! More

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