Katie Fuller | Page 13

Disappointed with dealership as they overcharge, skip thorough service, and they fail to maintain customer loyalty. thorough service, and they fail to maintain customer loyalty. More

by A_HEGEROVA Verified Customer Verified Customer

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First, let me commend my Service Consultant, Raven Hickman for her polite and efficient service. Conversely, I feel compelled to state that it is my third time arriving at this dealership and ignored Hickman for her polite and efficient service. Conversely, I feel compelled to state that it is my third time arriving at this dealership and ignored in the car for 5 -10 minutes, with service attendants deliberately pretending that I’m invisible. If you haven’t scheduled an appointment, no one wants to bother taking on an unscheduled appointment, even though the dealership states that walk-ins are welcome. It’s unbelievable in 2024 that people think it’s okay to treat people this way, but I guess there is a status-quo and culture that makes this behavior seem normal to everyone here. More

by Mike Verified Customer Verified Customer

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Couldn’t have been nicer negotiate origins dutiful civic chicks Rick. Ccjvj kicks jcjc chuck nvjcj chicks Rick. Ccjvj kicks jcjc chuck nvjcj More

by Kimmassey485 Verified Customer Verified Customer

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Thank you for the great service and information on my car. The new brakes oil change and your helpful advice. car. The new brakes oil change and your helpful advice. More

by cindybower_1 Verified Customer Verified Customer

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Prompt and courteous service. The service was performed and was on our way. Thank you. The service was performed and was on our way. Thank you. More

by DGILES2 Verified Customer Verified Customer

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They were nice, fast, and easy. My truck was ready in half the time that was estimated. My truck was ready in half the time that was estimated. More

by susanelliottmccoy Verified Customer Verified Customer

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Left trash in my vehicle. Staff did not seem concerned about my questions I had. Staff did not seem concerned about my questions I had. More

by juliaddarden Verified Customer Verified Customer

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The dealership handled my maintenance very well on 12. 10.24 when I dropped in with my corolla. 10.24 when I dropped in with my corolla. More

by LaShonda Faison Verified Customer Verified Customer

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Have always had a good service experience at Cobb Co. Toyota. Katie was very helpful and courteous. She got me checked-in in no time; was able to determine what service was due and checked on a recall th Toyota. Katie was very helpful and courteous. She got me checked-in in no time; was able to determine what service was due and checked on a recall that needed to be resolved. Have been getting our vehicles serviced at Cobb Co. Toyota for years and have never had a reason to complain. More

by suladayarbz Verified Customer Verified Customer

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I am a third generation Toyota owner and always bring my car to your establishment for service. However, this is the first time that I was disappointed in the service. I came in on Friday at 11:35 am for an car to your establishment for service. However, this is the first time that I was disappointed in the service. I came in on Friday at 11:35 am for an oil change and taillight replacement. I did not get checked out until 1:38 pm. When I texted the service representative, Katie Fuller at 1:00 pm asking how long it would because I had an appointment, she said she would check. I When I got up to leave, I saw my car sitting in the parking lot completed. The service representative had gone to lunch and failed to tell me that my car was ready. I thank David Cobb for finding my invoice and checking me out. More

by Sharon Verified Customer Verified Customer

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