Katie Fuller | Page 14
Service Advisor
Cobb County Toyota
2111 Barrett Lakes Blvd
Kennesaw, GA 30144
409 Reviews
Write a ReviewDealership Experience
4 yrs, 1 mo
Industry Experience
7 yrs, 3 mos
Languages Spoken
English
409 Reviews of Katie Fuller
December 07, 2024
My car was serviced for a dead battery, The battery was purchased in January from Toyota of this year .The service department did not replace the battery. They just recharged it , The battery had acid buil purchased in January from Toyota of this year .The service department did not replace the battery. They just recharged it , The battery had acid buildup all on cables, they were replaced at the same time the battery was purchased. After the servers was done, I had to ask service department to clean battery acid off the battery and connector. Don’t understand why they didn’t do this during service. More
December 07, 2024
Katie was such a gem! Pleasant, respectful, accommodating, and knowledgeable!!! She made my service experience dreamable! She is an asset to Toyota! Pleasant, respectful, accommodating, and knowledgeable!!! She made my service experience dreamable! She is an asset to Toyota! More
Other Employees Tagged: Simon Chan
December 07, 2024
Experience was great, I appreciate the help and assistance from Brenton. This I one of the many time I have come to this Toyota and I enjoyed their impeccable service !! assistance from Brenton. This I one of the many time I have come to this Toyota and I enjoyed their impeccable service !! More
Other Employees Tagged: Zach Claybrooks, Costas Hernandez, Jeff Silvers, Brent Stump
December 03, 2024
Service received here is pretty average. Nothing in particular that encourages one to come back besides convenience of location. Nothing in particular that encourages one to come back besides convenience of location. More
Other Employees Tagged: Austin Meek
November 30, 2024
The work was done as expected. There was however, an issue with the technician. Someone went into my glove box and dumped everything out, leaving it on the floor of the car. I gues There was however, an issue with the technician. Someone went into my glove box and dumped everything out, leaving it on the floor of the car. I guess it was to get the key to the wheel locks. However, Once the tires were rotated, the person just threw the key to the wheel lock on the dashboard. In addition, when the reset was done for the maintenance light, several of the settings were changed. When I called the service rep about this, she was not available, and her assistant told me she would call back, but I never heard from her. This is the first time I have had such an experience at this dealership. All other experiences have been very positive. More
November 24, 2024
Thank you for changing my oil in my 2010 FJ cruiser. I was worried about the oil and you took care of it I was worried about the oil and you took care of it More
Other Employees Tagged: Austin Meek, Zach Claybrooks, David Cobb, Carlos Ortega, JC Cooper, Costas Hernandez, Simon Chan, Jeff Silvers, Bob Nascimento
November 10, 2024
Simon was very courteous and knowledgeable. He had my vehicle ready sooner than expected. It was a good experience. He had my vehicle ready sooner than expected. It was a good experience. More
Other Employees Tagged: Simon Chan

