Katie Fuller | Page 12

Have always had a good service experience at Cobb Co. Toyota. Katie was very helpful and courteous. She got me checked-in in no time; was able to determine what service was due and checked on a recall th Toyota. Katie was very helpful and courteous. She got me checked-in in no time; was able to determine what service was due and checked on a recall that needed to be resolved. Have been getting our vehicles serviced at Cobb Co. Toyota for years and have never had a reason to complain. More

by suladayarbz Verified Customer Verified Customer

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I am a third generation Toyota owner and always bring my car to your establishment for service. However, this is the first time that I was disappointed in the service. I came in on Friday at 11:35 am for an car to your establishment for service. However, this is the first time that I was disappointed in the service. I came in on Friday at 11:35 am for an oil change and taillight replacement. I did not get checked out until 1:38 pm. When I texted the service representative, Katie Fuller at 1:00 pm asking how long it would because I had an appointment, she said she would check. I When I got up to leave, I saw my car sitting in the parking lot completed. The service representative had gone to lunch and failed to tell me that my car was ready. I thank David Cobb for finding my invoice and checking me out. More

by Sharon Verified Customer Verified Customer

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Great service department! J.C., Katie and Ryan made our visit fast and friendly, as always! J.C., Katie and Ryan made our visit fast and friendly, as always! More

by TRUMPETER30101 Verified Customer Verified Customer

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My car was serviced for a dead battery, The battery was purchased in January from Toyota of this year .The service department did not replace the battery. They just recharged it , The battery had acid buil purchased in January from Toyota of this year .The service department did not replace the battery. They just recharged it , The battery had acid buildup all on cables, they were replaced at the same time the battery was purchased. After the servers was done, I had to ask service department to clean battery acid off the battery and connector. Don’t understand why they didn’t do this during service. More

by keith0106 Verified Customer Verified Customer

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Katie was such a gem! Pleasant, respectful, accommodating, and knowledgeable!!! She made my service experience dreamable! She is an asset to Toyota! Pleasant, respectful, accommodating, and knowledgeable!!! She made my service experience dreamable! She is an asset to Toyota! More

by kogunsua Verified Customer Verified Customer

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Experience was great, I appreciate the help and assistance from Brenton. This I one of the many time I have come to this Toyota and I enjoyed their impeccable service !! assistance from Brenton. This I one of the many time I have come to this Toyota and I enjoyed their impeccable service !! More

by Brendy N Verified Customer Verified Customer

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Service received here is pretty average. Nothing in particular that encourages one to come back besides convenience of location. Nothing in particular that encourages one to come back besides convenience of location. More

by CARLOS.PEREZ1 Verified Customer Verified Customer

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The work was done as expected. There was however, an issue with the technician. Someone went into my glove box and dumped everything out, leaving it on the floor of the car. I gues There was however, an issue with the technician. Someone went into my glove box and dumped everything out, leaving it on the floor of the car. I guess it was to get the key to the wheel locks. However, Once the tires were rotated, the person just threw the key to the wheel lock on the dashboard. In addition, when the reset was done for the maintenance light, several of the settings were changed. When I called the service rep about this, she was not available, and her assistant told me she would call back, but I never heard from her. This is the first time I have had such an experience at this dealership. All other experiences have been very positive. More

by JUDITHAJONES Verified Customer Verified Customer

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Went well the total price was outrageous wish it could of been cheaper since I don’t make a lot of money been cheaper since I don’t make a lot of money More

by gmunoz13 Verified Customer Verified Customer

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Thank you for changing my oil in my 2010 FJ cruiser. I was worried about the oil and you took care of it I was worried about the oil and you took care of it More

by BOBJONELL Verified Customer Verified Customer

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