Katie Kerby
Katie Kerby at Gordie Boucher Ford of Menomonee Falls
Refer Me

Katie Kerby | Page 3

Service Advisor

Gordie Boucher Ford of Menomonee Falls

N88 W14300 Main St
Menomonee Falls, WI 53051

Contact Me
4.7
59 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

7 yrs, 6 mos

Languages Spoken

English English

4.7

59 Reviews

Write a Review

59 Reviews of Katie Kerby

January 18, 2024

Dealership Rating
Employee Rating

I am so happy with everything about this dealership! From sales to service, Boucher Ford is top notch! More

by ILOVELEMONDROPS
Recommend Dealer
Yes
Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

January 18, 2024

Dealership Rating
Employee Rating

Had the truck in for service, you said it was the boots on the turbo. You changed the the boots. 3days ok after the truck dies on 76 and Donges Bay Rd. After letting truck sit for 15 minutes, it started ag More

by garyschulteis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Gary, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Alex Hienz, at 262-225-9010 so that we can make this right.

January 17, 2024

Dealership Rating
Employee Rating

Got my truck in, performed service in the time they said. No issues. New tires and alignment. Competitive price More

by spauley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

January 17, 2024

Dealership Rating
Employee Rating

Great service and customer friendly attitude! We love our dealer. Highly recommend there sales and service. More

by ANNAVBTHOMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Sandbach, Laura Hoeller, Alex Hienz , Mike Gregovich

Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

January 17, 2024

Dealership Rating
Employee Rating

Great job like the video I have an extended warranty last time I had service you did even check if it was covered just told me it wild be covered still having same problem might try another dealer More

by JMOLNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

January 17, 2024

Dealership Rating
Employee Rating

Excellent service and sales department. Very happy with the kind, friendly and knowledgeable staff. Russ More

by RUSS.STOECKLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Russ, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 17, 2024

Dealership Rating
Employee Rating

Katie helped my tremendously. She saw my warranty was expiring and she fit me in last minute. I needed an update in order to complete my emissions test. More

by Socialbuggg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're so glad you enjoyed working with Katie! We will be sure to share your kind words with her! Please let us know if we can ever help you in the future.

January 17, 2024

Dealership Rating
Employee Rating

Super great service and great people! !! Definitely will be back again!! Awesome dealership to work with! More

by MS28861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

January 17, 2024

Dealership Rating
Employee Rating

Did what they said I am happy with my experience did a good job on my suv More

by Trodwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

December 07, 2023

Dealership Rating
Employee Rating

I also feel well taken care of and that I can trust what I'm being told More

by lacey_weber
Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby

Dec 08, 2023

Gordie Boucher Ford of Menomonee Falls responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality service. Please don't hesitate to reach out to us if there's anything more we can do!

3
...

Dealership Inventory (218 Vehicles)

new 2024 Ford Bronco Sport car, priced at $36,471
2024 Ford Bronco Sport
new
Desert Sand exterior
Automatic
Four-wheel Drive
new 2024 Ford F-150 car, priced at $62,155
2024 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford F-150 car, priced at $43,487
2024 Ford F-150
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2023 Ford F-150 car, priced at $43,500
2023 Ford F-150
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford Bronco Sport car, priced at $30,497
2024 Ford Bronco Sport
new
Atlas Blue Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford Maverick car, priced at $36,915
2024 Ford Maverick
new
Terrain exterior
Automatic
Front-wheel Drive