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Katie Rice
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244 Reviews
Dealership Experience
7 yrs, 9 mos
Industry Experience
7 yrs, 9 mos
244 Reviews
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244 Reviews of Katie Rice
Verified Customer
Helpful 
October 18, 2023
Executive Kia is excellent place or company to deal with cuz they no what to do for their customers cuz they no what to do for their customers More
by HUSSEYRALPH03
Other Employees Tagged: Carl Maratta
October 16, 2023
Good and bad things to say about Kia and service. Was there because of a noise. They ended up keeping the car (SUV) overnight and I had asked for a loner but they said they do not do that anymore. Th Was there because of a noise. They ended up keeping the car (SUV) overnight and I had asked for a loner but they said they do not do that anymore. They did provide a ride to my house and luckily I did not the need of my car for those 2 days with anything that couldn’t wait. When I picked up the car I was not told that I would have to return because there was an issue with a sensor and they needed to order the part. (When I got into my car the dashboard lit up like a Christmas tree) The other issue was the original dx was that I needed new shocks and struts ( and also 4 tires) The work was done to the tune of $2700 and when I drove away the car made the same noise!! To say I was a little upset would be putting it mildly. Making yet another appointment (3rd one) and having to wait for an opening, I was given a loner because the car would be in for at least 2 days. (Surprisingly I got a loner when they didn’t do that anymore) Nice car but too many alarms and way to technical for an old lady like me. I did not pay for the sensor or the rear stabilizer bar but did have to pay for the front one (another $350) The service department (Harrison, Adam, Katie and Rick are always very polite and courteous but feel that I get treated with cookie cutter answers. On the first big job Harrison did “find”! a coupon and took 10% off, which I appreciated, but feel Kia should not be charging for an alignment when you purchase four tires and that all Kia dealerships should have a discount coupon online. Pro rate a discount on any work say over $100 or something to help the consumer. I like my Kia (3rd owner) but if I get another car will it be a Kia? I really don’t know. Thank you. More
by Priscilla
Other Employees Tagged: Rick Parbhunath, Harrison Stone , Adam Marino
October 04, 2023
Very helpful, knowledgeable staff at Kia of Wallingford. I would definitely recommend them for both your purchase and service needs I would definitely recommend them for both your purchase and service needs More
by nurseow1
Other Employees Tagged: Rick Parbhunath
October 02, 2023
Awsome service. Really nice staff. Highly recommend for anyone who needs service done on their car Really nice staff. Highly recommend for anyone who needs service done on their car More
by danielle
Other Employees Tagged: David Barschow
October 01, 2023
I’ve had my 2010 SOUL serviced by Executive KIA since it was purchased by our family. As of today, they’re the only ones who take care of it. Executive KIA’s Service Dept is, in my opinion, FANTASTIC! was purchased by our family. As of today, they’re the only ones who take care of it. Executive KIA’s Service Dept is, in my opinion, FANTASTIC! More
by Les
Other Employees Tagged: Rick Parbhunath, Carl Maratta , Adam Marino
September 26, 2023
Completed repairs and service in a friendly and efficient manner. Provided status updates throughout visit. manner. Provided status updates throughout visit. More
by JJSTELLATO12
Other Employees Tagged: Rick Parbhunath, Carl Maratta, Harrison Stone , Adam Marino
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