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Katie Zazzara

Overview Reviews (150) Inventory (835)

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Katie Zazzara

Katie Zazzara | Page 12

Senior Client Advisor and Galleria BMW Ambassador

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

Katie Z is originally from Memphis, TN. She is a people person and loves to cultivate relationships and share her love for the drive. She is inspired and motivated by the culture that Galleria BMW instills in everyone. She has a bubbly personality with a contagious smile. When not at work you will find her hanging from her Aerial silks or at the Gym pumping that iron! Go Buffalo Bills

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5.0

150 Reviews

Overview Reviews (150) Inventory (835)

Dealership Experience

5 yrs, 9 mos

Industry Experience

5 yrs, 9 mos

Specialties & Trainings

Youtube URL - katiezkey

Facebook - Katies Key

Instagram - Katiez Key

Katiezazazzara

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Languages Spoken

English

Employee Video

5.0

150 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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150 Reviews of Katie Zazzara

May 26, 2024

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Employee Rating

Katie is amazing. Solved our issue over the phone in 5 minutes. So pleasant to speak with!! BMW is lucky to have her! Solved our issue over the phone in 5 minutes. So pleasant to speak with!! BMW is lucky to have her! More

by Srome

Workmanship

Service Time

Recommend Dealer

Yes

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May 28, 2024 -

Galleria BMW responded

Thank you so very much. Katie is a sweetheart, we agree! Thank you so very much for taking the time to leave us such a wonderful review.

May 17, 2024

Dealership Rating

Employee Rating

Everyone is awesome at Galleria BMW! Ben was an excellent advisor and Cody gave the best advice with financials. Katie set up my appointment and was extremely personable! Ben was an excellent advisor and Cody gave the best advice with financials. Katie set up my appointment and was extremely personable! More

by wendybitner

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Benjamin Sutphin , Cody Bowman

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May 18, 2024 -

Galleria BMW responded

Wendy, Thank you for sharing this. We could not be happier to hear that you had an awesome experience at our dealership, with the help of Ben, Cody, and Katie of course. Thank you so much for your business and trust. If there is anything else we can assist you with, please do not hesitate to reach out. We really appreciate you!!

May 05, 2024

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Employee Rating

Top tier customer service with Grade A follow ups. Time was taken to explain everything to me in detail. Time was taken to explain everything to me in detail. More

by Jenn.campbell85j

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Katie

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May 06, 2024 -

Galleria BMW responded

Thank you so much for taking the time to share your experience, Jennifer! We are so pleased to hear that you were well informed and received top tier customer service. f there is anything else that we can assist you with, please do not hesitate to reach out to us. We are always here to assist you!!

May 04, 2024

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Employee Rating

Beautiful dealership with great inventory and warm and welcoming staff. We were very impressed when we first walked into the dealership and received a very warm welcome and an offer of water, soda, etc. W welcoming staff. We were very impressed when we first walked into the dealership and received a very warm welcome and an offer of water, soda, etc. Working with our Sales Rep. has been a very positive experience and we’ve enjoyed all of our interaction with him. We will definitely recommend both Jacob and the dealership in the future! More

by reneecx

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jacob Martin

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May 06, 2024 -

Galleria BMW responded

Thank you so much for sharing this! We truly could not be happier to hear that you were impressed when you first walked into our dealership and had a very positive experience with us. We really appreciate your recommendation, as well as your business and trust. We are so happy to have you as part of our Galleria BMW Family!

May 01, 2024

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I wish I had more stars to give a better rating! From the first phone call that I made I inquiring about my vehicle throughout the whole buying process was like none other! Austin was great, Ryan wa From the first phone call that I made I inquiring about my vehicle throughout the whole buying process was like none other! Austin was great, Ryan was great, Katie was great Michelle was great, and David was great! The whole dealership was great. Really down to earth people. Austin worked tirelessly on my purchase and I want to give a big shout out to him! I feel like family now! More

by thunley32

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: MICHELLE LADNER , Ryan Light, Austin Watts

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May 02, 2024 -

Galleria BMW responded

Wow! Thank you so much for trusting our dealership with your business!! We are so appreciate of you taking the time to share such kind words about out entire team and dealership as a whole. If there is anything else we can assist you with, please do not hesitate to reach out. Welcome to the Galleria BMW Family! We are so happy to have you!!

April 30, 2024

Dealership Rating

Employee Rating

Very friendly and helpful. I feel like I got my best deal here. Quick response time. I feel like I got my best deal here. Quick response time. More

by ccpatts

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: MICHELLE LADNER, Benjamin Sutphin

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Apr 30, 2024 -

Galleria BMW responded

Thank you for sharing!! We really appreciate your kind words and business, and hope to continue to work with you in the future.

April 29, 2024

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Employee Rating

Great Experience our 1st purchase from Dealer. We were payment buyers sales staff got us the exact payment that we could afford. Would definitely recommend dealership. We were payment buyers sales staff got us the exact payment that we could afford. Would definitely recommend dealership. More

by carlvolz

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: MICHELLE LADNER, Dan Leahy

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Apr 30, 2024 -

Galleria BMW responded

Thank you so much for your business and kind words. We are so pleased to have been able to get you the exact payments you want for your new car. If there is anything else we can assist you with, please do not hesitate to reach out!! Welcome to the Galleria BMW Family!

April 26, 2024

Dealership Rating

Employee Rating

Galleria BMW did an awesome job with the sale on my X3! I would like to thank Dawn, Michelle and the other members of their team in helping me through the process. If you are in the market for any kind of I would like to thank Dawn, Michelle and the other members of their team in helping me through the process. If you are in the market for any kind of BMW I would come to Galleria BMW for the purchase. Thanks guys! More

by Chris Brannon

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: MICHELLE LADNER, Dawn Mattina , Cody

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Apr 27, 2024 -

Galleria BMW responded

Chris, thank you so much for sharing! We are so happy to hear that we were able to do an awesome job with the sale of your X3, with the help of Dawn, Michelle, and our team of course! If there's anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust, and we could not be happier to have you as part of our Galleria BMW family!

April 16, 2024

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Employee Rating

This dealership was very caring and helpful! I recommend this dealership to everyone! Very professional and worth the time and service I recommend this dealership to everyone! Very professional and worth the time and service More

by Allenadrion

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: MICHELLE LADNER, Ashton Williams

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Apr 17, 2024 -

Galleria BMW responded

Thank you very much for your kind words and recommendation, Allen Adrion! We truly could not be more pleased to hear that you had such a professional, caring, and helpful experience with us. If there is anything else we can assist you with in the future, please do not hesitate to reach out to us. We are always here to help!

April 03, 2024

Dealership Rating

Employee Rating

Excellent experience as always. They go above and beyond for us each everytime we visit the dealership. They go above and beyond for us each everytime we visit the dealership. More

by Kccuevas05

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Billy Herbert , Chris Veninga

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Apr 09, 2024 -

Galleria BMW responded

Kccuevas05, Thank you very much for your kind words and 5 star rating. We are so happy to hear that you always receive excellent service from our team. If there is anything else that we can assist you with, please do not hesitate to reach out to us. We really appreciate you.

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