Katlyn Oldham | Page 33

Problem not solved. Numerous attempts to contact dealer, either get disconnected during phone call or after being forwarded. Tried email, went to car leasing no reply. Numerous attempts to contact dealer, either get disconnected during phone call or after being forwarded. Tried email, went to car leasing no reply. Tried texting 3 times no reply. I have SPENT $1800.00 same problem. Engine lite still on. Very frustrated and annoyed can not get a response from dealer. Just want vehicle repaired. Will be very surprised if this response goes anywhere or get a reply.I am not rating a person, it’s the repair result I find disappointed in. And inability to communicate with the dealership. Mike stegehuis 616-481-8302 Email izola1923@ gmail.com More

by izola1923 Verified Customer Verified Customer

Helpful 0

Report | Print

Everyone is very friendly and helpful. Service was quick and exactly what I was hoping for. Service was quick and exactly what I was hoping for. More

by steve Verified Customer Verified Customer

Helpful 0

Report | Print

I took my brand new car in for my first oil change. The appointment was early in the morning and I even dropped it off the night before but they didnt finish up until late afternoon. This would have be The appointment was early in the morning and I even dropped it off the night before but they didnt finish up until late afternoon. This would have been fine but the car still wasn't ready when I came to get it. They'd said they just needed to reset the oil life... except I found this morning they didn't do it. Now I have to take time to bring the car back. I should have just gone to Kuhn Volkswagen dealership where we bought it but Lakeland was closer to our home. It doesn't save me anything if it takes two trips for a simple oil change. What happened to your service? Yikes! More

by acorngatesfarm Verified Customer Verified Customer

Helpful 0

Report | Print

The team at Lakeland VW does a good job and and they are personable and communicate well personable and communicate well More

by BKBLYTHE Verified Customer Verified Customer

Helpful 0

Report | Print

Young lady at front in service went above and beyond for the warranty company to pay for coverage. The individual working on my car was outstanding as well. the warranty company to pay for coverage. The individual working on my car was outstanding as well. More

by JOANNEPHRAIM Verified Customer Verified Customer

Helpful 0

Report | Print

I was very satisfied with the customer service and service department both times I was there . service department both times I was there . More

by HEYJUDEB728J Verified Customer Verified Customer

Helpful 0

Report | Print

Lakeland Volkswagen service is professional, efficient, knowledgeable, very personable. Definitely recommend the services as well as sales. knowledgeable, very personable. Definitely recommend the services as well as sales. More

by christineparkinson34 Verified Customer Verified Customer

Helpful 0

Report | Print

Fast and quick service! Best customer service from Katlyn! I would certainly recommend and come back again. Best customer service from Katlyn! I would certainly recommend and come back again. More

by bolivera920 Verified Customer Verified Customer

Helpful 0

Report | Print

Service fine. Customer service fine. Look forward to doing business again soon. Maybe I will buy a car sometime Customer service fine. Look forward to doing business again soon. Maybe I will buy a car sometime More

by HEYJUDEB728J Verified Customer Verified Customer

Helpful 0

Report | Print

The staff were courteous and the work was done without any problems. Battery needed to be replaced. Cost was much higher than I expected. any problems. Battery needed to be replaced. Cost was much higher than I expected. More

by VW 2 Verified Customer Verified Customer

Helpful 0

Report | Print