Katy Meyer | Page 3

I had been searching for a very specific Accord with a manual transmission. Found one 300 miles away at Valley Honda, and it was certified. I reached out online and heard promptly from Armando. He offere manual transmission. Found one 300 miles away at Valley Honda, and it was certified. I reached out online and heard promptly from Armando. He offered to get additional images and put together a brief video for me on this brand new arrival to their inventory. Less than a week later we were driving the Accord back home to Wisconsin. Armando was a pleasure to deal with and responded quickly to my various requests and questions. Everyone else at Valley Honda from the receptionists to finance was professional and welcoming. They even brought a water bowl for our dog who travels with us. This was a good car buying experience overall BUT the dealerships payment policy for purchases by out of state buyers is ridiculous (IMO) as they require a "wire transfer" or cash for your funds. No certified bank checks or drafts allowed and "cash" for a $28,000 purchase? That is why I didn't rate this dealer higher and would probably keep me from purchasing from them again since we are out of state buyers. It was really this specific used vehicle that kept the purchase going. More

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Roland and Valley Honda did a great job of making our car buying experience pleasant. buying experience pleasant. More

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It was great car buying experience with Chris and Valley Honda. If you are in Illinois and you are looking to buy Honda, this is the place. You know what you want and stick with it. They give you what you a Honda. If you are in Illinois and you are looking to buy Honda, this is the place. You know what you want and stick with it. They give you what you are looking for. Be it model, extended warranty, payment plan. I highly recommend the place. Especially Chris! More

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Great environment for viewing cars/trucks. Our salesman was professional, helpful and on point to service our questions. Our salesman was professional, helpful and on point to service our questions. More

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I was purchasing a car from out of state. Roland was extremely responsive and took me on a FaceTime tour of the car, even starting it. He continued to get me all the information I needed in a Roland was extremely responsive and took me on a FaceTime tour of the car, even starting it. He continued to get me all the information I needed in a timely manner even driving the car to an external mechanic for an inspection. He helped me get the sale across the finish line and cooperated with the shipping company. I can’t say enough good things. More

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Me and my husband didn't really plan on buying our car yesterday...when God plans and sends you the right person in His time miracle happens...Fred Sims...his exceptional and professional work ethics was yesterday...when God plans and sends you the right person in His time miracle happens...Fred Sims...his exceptional and professional work ethics was behind these all ...he made our experience "smooth sailing"...we have a few experiences in buying cars.. we can say he did an exemplary job ..trustworthy, really takes his time in explaining everything...have some few concerns when we went home Fred took care of it so quickly and the nice thing also was one of the sales manager, Katie called us too...such a good car dealership...❤️ More

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Great help through out. Dominic kept in touch and provided updates while waiting for car arrival Dominic kept in touch and provided updates while waiting for car arrival More

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We couldn't be more satisfied with this dealership and the attention to detail we received during the entire order and delivery of our 2023 CR-V AWD SPORT TOURING HYBRID. Jake kept in touch consistantly d the attention to detail we received during the entire order and delivery of our 2023 CR-V AWD SPORT TOURING HYBRID. Jake kept in touch consistantly during the 4 month process. The delivery and taking possession of our vehicle was by far the easiest transition we have ever experienced with purchasing a vehicle. We felt like we were buying a vehicle from family. Thank you Jake and Valley Honda for a great buying experience! More

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John was helpful and had knowledge about the 2023 Honda CR-V sport touring. He recommended the car and the color. We had a good experience with him and also received a thank you email with the picture of m CR-V sport touring. He recommended the car and the color. We had a good experience with him and also received a thank you email with the picture of me and my husband with the new car. More

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Sal Capra was amazing & kept us informed from start to finish. Very knowledgeable & happy to help with any ?s & was always enthusiastic about all Honda has to offer. Very honest & a pleasure to work wit finish. Very knowledgeable & happy to help with any ?s & was always enthusiastic about all Honda has to offer. Very honest & a pleasure to work with. All Honda Valley employees were friendly & helpful too. I’ve already referred a friend to go see Sal as she’s looking into purchasing a new Honda! More

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