 
                         
                                115 Reviews
Write a Review115 Reviews of Kayla Charles
October 27, 2025
The service was great. Very professional and answered all my questions. The service advisor told me exactly what needed to be done and what it would cost. I would recomm Very professional and answered all my questions. The service advisor told me exactly what needed to be done and what it would cost. I would recommend Mac Haik to my family and friends. More
Other Employees Tagged: Antione Burks, Brian Caldwell, Larry Patterson , Mario
October 20, 2025
What I thought was starting as a great experience ended up being a nightmare. I bought a “certified pre own on August 29th when leaving the dealership after signing all the finance papers the vehicle had a up being a nightmare. I bought a “certified pre own on August 29th when leaving the dealership after signing all the finance papers the vehicle had a terrible clunking noise. Texted the salesman right away he said no worries it’s certified bring it back after the holiday. I bring my vehicle back after Labor Day with several other concerns by then after driving it the 3 days and Jim the service advisor said they fixed the sway bar and nothing else came up on the diagnostic so my concerns were not addressed brought it back again to be told the same thing, finally after trying to take it to another dealer since it was “certified” they finally wanted to help which I think ended up being because it was in fact not certified, no dealership nor the customer care for Chevy could find it being certified. On September 29th I dropped my vehicle back off on October 8th I get a call from service telling me my transmission is being rebuilt among all the other things I had previously raised concerns about. After speaking with the sales manager Wayne and telling him how uncomfortable I felt buying a vehicle for almost $25k with a rebuilt transmission and if there was anything that could be done he insisted on waiting for the vehicle to be done so on October 18th he called to say it was done and they would offer to buy it back for $22k, no other option or incentive. I owned my vehicle for 6 weeks and of those 6 weeks they had it more than 3 weeks, I never even got the registration for my vehicle. I wouldn’t recommend them and stay away at all cost, save your time and protect your hard earned money because this dealership is not after customers they’re after money More
Other Employees Tagged: Wayne Depenbrock, Hector Sanchez, Jim Cox, Amir Mikhael , Josh Harris
October 16, 2025
It was my daughter’s first time taking her car in for an oil change, and I never had a doubt she’d be taken care of. The Quick Lube department got her in and out fast and even washed her car. She was so exc oil change, and I never had a doubt she’d be taken care of. The Quick Lube department got her in and out fast and even washed her car. She was so excited about the experience — they made her feel completely comfortable. And just like always, Robert Wolf went above and beyond. Even though he works in another building, he still took the time to walk over, say hi, and make sure everything was good. That familiar face made her feel at ease — and it’s just who he is. I know that if she ever needed anything, Mr. Wolf would make sure it got handled. That kind of consistency and genuine care is rare these days. Our whole family only buys from the Wolf, because he doesn’t just sell cars — he takes care of people. He’s the true Legend. More
Other Employees Tagged: Kelly Robinson, Antione Burks, Freddy Zelaya, Robert Wolf, Scott Johnson, Brian Caldwell
October 13, 2025
Mak Haik on Katy Frwy is the best I’ve purchased over 12 vehicles and Service, Sales, and all staff are very professional and knowledgeable would never buy anywhere else. vehicles and Service, Sales, and all staff are very professional and knowledgeable would never buy anywhere else. More
Other Employees Tagged: Brian Caldwell
October 12, 2025
I would definitely bring my car back to Mak Haik. The people there are very friendly and professional. Mark Kitchens was my salesman and he was very professional and attentive to my needs when it cam The people there are very friendly and professional. Mark Kitchens was my salesman and he was very professional and attentive to my needs when it came to fixing my car. Mark was very understanding and tried his best to work with me concerning my needs. I would definitely give Mark a 5 star. Keep up the good work Mark. Mark you're the BEST!!! More
Other Employees Tagged: Christian Diaz , Mark Kitchens
October 11, 2025
Excelente atención y servicio . El Personal muy amable y atento . Y el servicio a la camioneta magnífico . El Personal muy amable y atento . Y el servicio a la camioneta magnífico . More
Other Employees Tagged: Brian Caldwell, Russell Casteel, Jim Cox, Billy Cassels, Juan Godinez, James Chatman, Christian Diaz, Chris Hayden, Elizabeth Hellman
October 02, 2025
Alex and the sales team was amazing and no hassle. It was a smooth process! It was a smooth process! More
Other Employees Tagged: AJ Flores, Alex Varela, Christian Diaz
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