Kayla Charles
Kayla Charles at Mac Haik Chevrolet

Kayla Charles

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

Contact Me
4.8
115 Reviews
4.8

115 Reviews

Write a Review

115 Reviews of Kayla Charles

October 30, 2025

Dealership Rating
Employee Rating

Excellent service with timely response to repairs and maintenance. I was very pleased the team from Mac Haik. More

by creekmore.mitch52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Cox

Oct 30, 2025

Mac Haik Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

October 27, 2025

Dealership Rating
Employee Rating

The service was great. Very professional and answered all my questions. The service advisor told me exactly what needed to be done and what it would cost. I would recomm More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Mac Haik Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. That Great Mac Haik Feeling Brian Caldwell, Service Director

October 20, 2025

Dealership Rating
Employee Rating

What I thought was starting as a great experience ended up being a nightmare. I bought a “certified pre own on August 29th when leaving the dealership after signing all the finance papers the vehicle had a More

by eoandrews
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 20, 2025

Mac Haik Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Antione Burks General Manager 281-596-6359

Oct 22, 2025

eoandrews responded

I have called the number you provided and also responded privately with my contact info. No response from either.

October 16, 2025

Dealership Rating
Employee Rating

It was my daughter’s first time taking her car in for an oil change, and I never had a doubt she’d be taken care of. The Quick Lube department got her in and out fast and even washed her car. She was so exc More

by ryanpmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2025

Mac Haik Chevrolet responded

Thanks for sharing about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

October 15, 2025

Dealership Rating
Employee Rating

Mac Haik provides excellent service and is very timely with their work. I am very pleased with Mac Haik. More

by creekmore.mitch52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Mac Haik Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! That Great Mac Haik Feeling Brian Caldwell, Service Director

October 13, 2025

Dealership Rating
Employee Rating

Mak Haik on Katy Frwy is the best I’ve purchased over 12 vehicles and Service, Sales, and all staff are very professional and knowledgeable would never buy anywhere else. More

by clarelopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell

Oct 13, 2025

Mac Haik Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mac Haik Chevrolet, we look forward to having you as a valued customer for many years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

October 12, 2025

Dealership Rating
Employee Rating

I would definitely bring my car back to Mak Haik. The people there are very friendly and professional. Mark Kitchens was my salesman and he was very professional and attentive to my needs when it cam More

by mzdhill44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz , Mark Kitchens

Oct 12, 2025

Mac Haik Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mac Haik Chevrolet, we look forward to having you as a valued customer for many years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

October 11, 2025

Dealership Rating
Employee Rating

Excelente atención y servicio . El Personal muy amable y atento . Y el servicio a la camioneta magnífico . More

by SMARTSHOPPING6067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2025

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

October 04, 2025

Dealership Rating
Employee Rating

Peyton and Lane. ..Assets to the dealership...Also Robert Wolf...He is always nice and professional😊😁👍🏽...satisfied customer! More

by Mswinnie49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2025

Mac Haik Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mac Haik Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. That Great Mac Haik Feeling Brian Caldwell, Service Director

October 02, 2025

Dealership Rating
Employee Rating

Alex and the sales team was amazing and no hassle. It was a smooth process! More

by GIBBSM23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Mac Haik Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

1
...

Dealership Inventory (1303 Vehicles)

new 2026 Chevrolet Suburban car, priced at $83,449
2026 Chevrolet Suburban
new
Gray exterior
Automatic
Rear-wheel Drive
new 2025 Chevrolet Silverado 1500 car, priced at $35,970
2025 Chevrolet Silverado 1500
new
Black exterior
Automatic
Rear-wheel Drive
new 2026 Chevrolet Tahoe car, priced at $72,519
2026 Chevrolet Tahoe
new
Gray exterior
Automatic
Rear-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $66,094
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $44,955
2026 Chevrolet Silverado 1500
new
Gray exterior
Automatic
Rear-wheel Drive
used 2010 Honda Civic car, priced at $7,991
2010 Honda Civic
used
White exterior
Automatic
Front-wheel Drive