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Keith Davis
Keith Davis at Acura of Berlin

Keith Davis | Page 2

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8
377 Reviews
4.8

377 Reviews

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377 Reviews of Keith Davis

June 25, 2026

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Employee Rating

Great communication by Keith and the entire team. Keith answered all my questions and my car was serviced quickly. More

by Chuck Rogers
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Jun 25, 2026

Acura of Berlin responded

It’s great to hear Keith kept you informed and our team acted quickly on your Acura service. We’re pleased we could address all your questions and finish promptly. Thank you for trusting us and we look forward to assisting you again. Eric Diaz General Manager 860-829-3787

June 24, 2026

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Employee Rating

Very satisfied I was very satisfied with the service and timely service on my vehicle. More

by FOCADASTOLI
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Jun 24, 2026

Acura of Berlin responded

We’re delighted to know you were pleased with the prompt service on your Acura MDX. Keith is happy to have helped keep your vehicle running smoothly. Eric Diaz General Manager 860-829-3787

June 23, 2026

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Easy to make a appointment and easy check in. Keith is thorough and usually informs me everything going on with my car. More

by marrowadh
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Jun 23, 2026

Acura of Berlin responded

We appreciate your five star rating. It’s great scheduling and check in were seamless. Keith will be pleased to hear you value his thorough updates on your Acura. Eric Diaz General Manager 860-829-3787

June 23, 2026

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I had an issue & was up set. They solved the issue and I left happy More

by cin2lov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 23, 2026

Acura of Berlin responded

We’re pleased Keith and our service team addressed your Acura ILX concern and ensured you left happy. Thank you for sharing your feedback. We look forward to assisting you again. Eric Diaz General Manager 860-829-3787

June 15, 2026

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They got me an appointment rather quickly- communication was excellent and they were very honest with options to help solve my problem More

by Nardelli.jenn
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Jun 16, 2026

Acura of Berlin responded

Thank you for sharing your experience. We’re glad we could schedule your Acura MDX service promptly, keep communication clear, and offer honest options. Keith appreciates your kind review and is pleased we could resolve your concern. Eric Diaz General Manager 860-829-3787

June 05, 2026

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Employee Rating

Keith was great friendly amazing customer service 1000/10 Keith was great friendly amazing customer service 1000/10 would highly recommend him !! More

by JADA.ALYSSA
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Jun 06, 2026

Acura of Berlin responded

Thank you for highlighting Keith’s friendly and attentive service. We’re thrilled he made your Acura ILX service visit so positive. Your recommendation means a lot to our team. Eric Diaz General Manager 860-829-3787

June 05, 2026

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Employee Rating

Keith Davis was extremely helpful and informative with my service for my car and I would be happy to recommend him for anyone's service needs. More

by DESCHENEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anaia Oquendo

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Jun 05, 2026

Acura of Berlin responded

It’s wonderful to hear Keith was so helpful and informative during your Acura RDX service. Your willingness to recommend us means a lot to our service team. Thank you for sharing your experience. Eric Diaz General Manager 860-829-3787

May 30, 2026

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Employee Rating

Friendly staff, on time with my appointment and I was kept informed while I waited for my service to be completed. I've always been very pleased with the service and staff. More

by Raypalen
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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May 30, 2026

Acura of Berlin responded

It’s great to know our friendly staff and punctual service made your visit smooth. Keith is glad to have kept you updated during your Acura TLX service. We appreciate your continued loyalty and look forward to serving you again. Eric Diaz General Manager 860-829-3787

May 29, 2026

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Employee Rating

Great communication Provided a loan vehicle Helped me figure out a solution with timeline for picking my car up More

by 15LARA15
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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May 29, 2026

Acura of Berlin responded

Thank you for the five-star rating on your Acura MDX service. We’re glad our team kept you informed, provided a loan vehicle, and outlined a pickup timeline that fit your schedule. We look forward to assisting you again. Eric Diaz General Manager 860-829-3787

May 29, 2026

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Employee Rating

Excellent experience all around starting with Keith in service and ending with Jim and sales. I found Jessica to be very professional and help facilitate the process as well. I highly recommend active Ber More

by Paul Calaluce
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Brandon Hines, Jessica Deedon

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May 29, 2026

Acura of Berlin responded

Thank you for highlighting the efforts of Keith, Jim, and Jessica. We’re thrilled that the service and sales process for your used Acura TLX went so smoothly. Your recommendation truly means a lot to our team. Eric Diaz General Manager 860-829-3787

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