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Keith Davis
Keith Davis at Acura of Berlin

Keith Davis | Page 15

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8
380 Reviews
4.8

380 Reviews

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380 Reviews of Keith Davis

May 09, 2024

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Employee Rating

Very attentive to keeping me informed every step of the way. Totally transparent with what is a need to do versus a nice to do. More

by MICHAEL_LONG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 09, 2024

Acura of Berlin responded

We are very happy to have provided you with such a positive experience, Michael! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

April 30, 2024

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Employee Rating

This dealership was such a greatly organized and ran buisness, i would recomemmed everyone coming here even if you dont own an acura!!! More

by Semiromerovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Matthew Roy, Jonathan Roath , Jaime Andrzeicik, Gina Battistini, Erik Brahushaj, Claudia Dijmarescu, Ray Lattman, Adam Leach

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May 01, 2024

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

April 30, 2024

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Employee Rating

The staff is very helpful. They always answer your questions. If you have them they recommend what your car needs and the facility is always clean. More

by Jackie
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2024

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jackie, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Eric Diaz General Manager 860-829-3787

April 28, 2024

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Employee Rating

Being going to this dealership for over 10 years, don’t think I’ll ever find the courage to ever bring my vehicle to get service there customer service is just getting worst than ever never again More

by TROYNICHOLAS758
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan Roath

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Apr 29, 2024

Acura of Berlin responded

We're sorry to hear about your dissatisfaction, but it's essential to clarify our stance. While we value your loyalty over the years, our commitment to safety and quality service remains unwavering. Unfortunately, we couldn't diagnose your vehicle due to the extensive aftermarket modifications that weren't professionally installed. Ensuring the integrity of your vehicle and your safety is our top priority, and when modifications are not done correctly, it poses risks to both. We understand this might be disappointing, but it's imperative for us to uphold our standards. If you need assistance in rectifying the aftermarket installations or have any other concerns, please don't hesitate to reach out. We're here to help ensure your vehicle's reliability and your satisfaction with our service. Eric Diaz General Manager 860-829-3787

April 26, 2024

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Employee Rating

I thought the transaction was very smoothly. Erik the salesman was very professional and knowledgable. More

by Bob
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Hines , Erik Brahushaj

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Apr 29, 2024

Acura of Berlin responded

Thanks, Bob, for your feedback on your recent visit to Acura of Berlin. It's great to hear that we were able to assist you and that you had such a positive experience. Eric Diaz General Manager 860-829-3787

April 24, 2024

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I have ben to Acura of Berlin many times. The service has always been exceptional. When we are looking for our next car we will return. More

by LJBAKINOW
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 26, 2024

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

April 17, 2024

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Employee Rating

Keith has been helping me with repairs for my car inflicted by my teenage son. He has been instrumental in getting it all handled and being patient with me. More

by EP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Roy, Jonathan Roath , Jaime Andrzeicik, Steve Hooker, Andre - Excellent!

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Apr 18, 2024

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear Keith and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

April 16, 2024

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Employee Rating

Proper diagnosis and expert repairs done on time, much appreciated. We will be returning soon More

by woodonwater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Roy, Jonathan Roath , Jaime Andrzeicik, Gina Battistini, Ray Lattman

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Apr 17, 2024

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

April 14, 2024

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Employee Rating

I always get my car serviced here. Jon is friendly and helpful and I can appreicate his honesty! They are always thorough and reliable at Berlin! And Matt is always a pleasure to talk More

by Jtsanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Roy, Jonathan Roath

Print
Apr 15, 2024

Acura of Berlin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jon and Matt delivered such a great experience! Eric Diaz General Manager 860-829-3787

April 11, 2024

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Employee Rating

Always easy to schedule. Trust the accuracy of repairs. Always made to feel welcome. Clean surroundings. More

by NAKRACZKOWSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 12, 2024

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

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