Keith Mujica | Page 12

I had a pleasant experience with the dealer and was able to leave with my Cadillac to leave with my Cadillac More

by Points500 Verified Customer Verified Customer

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Jason and Fred were very helpful and accommodating during our time at Big Star. They took the time to help us understand our options. our time at Big Star. They took the time to help us understand our options. More

by BRIAN.CLARK0 Verified Customer Verified Customer

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Lisa was very helpful in our decision-making process all personnel at the dealership. Were courteous, professional service!! personnel at the dealership. Were courteous, professional service!! More

by mrs.wilburn Verified Customer Verified Customer

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Angelika Felix, Ainsley/Svc, J Rodabaugh M Pierce Stunning Team Cream of the Crop! Johnson’s Pierce Stunning Team Cream of the Crop! Johnson’s More

by emjljj Verified Customer Verified Customer

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My 2024 Lyriq had been on order for 18 months and still no sign of when it was coming in!!! There was a model that came in at Big Star just like the one I ordered. I called about it and talked to Frederic no sign of when it was coming in!!! There was a model that came in at Big Star just like the one I ordered. I called about it and talked to Frederick, he explained it was one that was also ordered for another customer. They had to give them xxx # of days to accept or not. Frederick told me he would call me as soon as they heard of the customer wanted the vehicle or not. To my surprise Frederick called me the next morning to tell me the customer didn’t want the car and if I wanted it,‘it was mine!!! That was the best news. Frederick and the rest of the staff made the whole process very easy. Within a couple of hours I was driving off in my 2024 Lyriq. Frederick has checked in with me a couple of times to see how I’m doing. He’s very personable and I would highly recommend him and Big Star Cadillac to anyone looking for their next vehicle purchase. More

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He was literally the BEST! !! So nice. And not pushy at all! Totally because a Cadillac person. Bought it when I was just browsing because of him. !! So nice. And not pushy at all! Totally because a Cadillac person. Bought it when I was just browsing because of him. More

by MWHITE1002 Verified Customer Verified Customer

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George was incredible from the day we ordered the Escalade. He kept us informed along the way and especially as the build date got closer and delivery was made. He did an exceptional job getting ever Escalade. He kept us informed along the way and especially as the build date got closer and delivery was made. He did an exceptional job getting everything taken care of, incredibly friendly, and very responsive to any texts or phone calls. I will definitely recommend him to anyone looking to purchase a Cadillac. The finance guy could use some feedback though, since my experience with him was less than pleasant. We were paying cash for the vehicle so we did not expect it to take long but he was in a meeting and as it turned out to tell us he was buying his own Escalade at the time. He seemed annoyed that my 2 year old daughter was cranky but that was because we waited so long to see him. Overall I am still happy about the overall experience all because of George and his personality and willingness to help. More

by at Verified Customer Verified Customer

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I had the best experience with Mauricio! He was on top of it from start to finish! I think I maybe spent 20 min in the actual dealership. I got there everything was done and for more than I He was on top of it from start to finish! I think I maybe spent 20 min in the actual dealership. I got there everything was done and for more than I expected! More

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Great service and help very impressed will recommend to any friend looking for a cadillac any friend looking for a cadillac More

by RZUNIGA86 Verified Customer Verified Customer

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The experience was amazing, very helpful and my car was beautiful, will come again for sure beautiful, will come again for sure More

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