Keith Nichols | Page 12

Chevist was such a blessing to work with he was so patient with me as i was so all over the place very informative of alot of things...thank you chevist patient with me as i was so all over the place very informative of alot of things...thank you chevist More

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He was so kind and tried to do all of his best for me William was so kind and tried to do all of his best for me through the whole leasing process. I strongly recommend him as a sales consultant if you a William was so kind and tried to do all of his best for me through the whole leasing process. I strongly recommend him as a sales consultant if you are going to get a new lease with Mercedes. He follows all of the steps he learned from Mercedes training and the client’s needs are his first priorities in between. While I had been there, I had the strong trust to his work for finding a good deal for me. More

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Outstanding Service We would like to thank Mr. Chevist Mitchell for the outstanding service he provided during the purchase of our CPO GLE 350 4MATIC. He was professional We would like to thank Mr. Chevist Mitchell for the outstanding service he provided during the purchase of our CPO GLE 350 4MATIC. He was professional, knowledgeable, and thorough in explaining the SUV features during the test drive. He even took the time to follow-up with us to ensure we did not have any questions after the purchase. Mr. Mitchell is highly recommended for the outstanding service he provided! More

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Purchased 2017 Mercedes-Benz E300 Bijan Nejado, Keith Nichols and Dorit Figueroa were all very helpful and courteous in our purchase of our 2017 Mercedes-Benz E300.. This is the third Bijan Nejado, Keith Nichols and Dorit Figueroa were all very helpful and courteous in our purchase of our 2017 Mercedes-Benz E300.. This is the third (3rd) vehicle we have purchased from Mercedes-Benz of Silver Spring. Thanks for everyone's help. More

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Great customer service I came to Mercedes of Silver Spring to purchase a new car. Edward and Keith were both extremely friendly and helped make the decision easy to purchase I came to Mercedes of Silver Spring to purchase a new car. Edward and Keith were both extremely friendly and helped make the decision easy to purchase a Mercedes-Benz. The process was very smooth because of them. More

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Awesome Customer Service! Lester and the Mercedes Benz team of Silver Spring were awesome to work with it. They listened to what we wanted and worked with us to get the vehicle Lester and the Mercedes Benz team of Silver Spring were awesome to work with it. They listened to what we wanted and worked with us to get the vehicle and price we wanted. We were very choosy and had many questions Lester did not once attempt to rush us or provide dodgy answers. We were very satisfied with the amount of vehicles they had available for selection and the speedy service that was provided once we decided on car. Thanks for everything! More

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Excellent service! I texted Mike Dowling about servicing vehicle and within days I had an appointment. "A" service completed successfully. Also warranty repair needed I texted Mike Dowling about servicing vehicle and within days I had an appointment. "A" service completed successfully. Also warranty repair needed was also completed. After ordering seat covers, Mike kept me abreast of what was going on. I have been pleased always with service at Mercedes Benz of Silver Spring. also I've been with them for over 25years. More

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Excellent! Service and price was so good the first time for my wife and her certified preowned 2018 CLA 250 I had to come back again for myself! My previous Service and price was so good the first time for my wife and her certified preowned 2018 CLA 250 I had to come back again for myself! My previous 2010 took a turn for the worst on me. Lucky, Keith and team were there for me. They took care of my trade in and got me into the A220 at an phenomenal price. I can’t speak highly enough about their service. They have made a customer for life out of me. More

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My, Opinion... My experience at this dealership was ok, and the price could have been more reasonable; however, the service I received from Joseph was excellence. He My experience at this dealership was ok, and the price could have been more reasonable; however, the service I received from Joseph was excellence. He was knowable in all aspect of the vehicle, and the service department is top natch. All Of the staff courteous. More

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Service With A Smile! :-D Thank you to my entire team at Mercedes-Benz of Silver Spring from William Rutherford (Sales Associate) for being patient, nice and not harassing; Ter Thank you to my entire team at Mercedes-Benz of Silver Spring from William Rutherford (Sales Associate) for being patient, nice and not harassing; Terry Abrams (Finance) for being knowledgeable and getting me in and out in a breeze; Joseph Abrams (Concierge) for throughly explaining all of my new SUV features (10 stars for him); and to Keith Nichols from Management, who dealt with my indecisiveness and made it all happen in the end. I appreciate the entire team for making my experience pleasant by being pleasant, courteous and professional. I will definitely be back and recommend this dealership to friends and family. More

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