Keith Nichols | Page 3

Attentive and knowledgeable agent. Ensures that you understand the car and it’s functionality before and after sales. Ensures that you understand the car and it’s functionality before and after sales. More

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Thank Edward for your time, patience and expertise. We came back yesterday specifically to make sure we purchased our first Mercedes from you. Consider yourself part of the Harvey family. Wishing you t We came back yesterday specifically to make sure we purchased our first Mercedes from you. Consider yourself part of the Harvey family. Wishing you the best. Wendy & Cameron Harvey More

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Chevist Mitchell was super accommodating and worked hard in every respect. Would definitely recommend him to others. Also, Keith Nichols worked a fair deal and made it all work easily. in every respect. Would definitely recommend him to others. Also, Keith Nichols worked a fair deal and made it all work easily. More

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Great personnel and customer service. Great management staff as well and always willing to help and go above and beyond. Great management staff as well and always willing to help and go above and beyond. More

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Mercedes of Silverspring is trustworthy, service is quick &painless. Didn't feel rushed. They listened to me. Ashley is the BEST customer service representative. I appreciate her calmness, patience and the &painless. Didn't feel rushed. They listened to me. Ashley is the BEST customer service representative. I appreciate her calmness, patience and the clarity she provided through the whole process. There was no pressure. The loan process was seamless, and overall this location in my opinion has the best manager. Keith ensures customers gets the best service, he is very patient, and asked to be contacted in case I have any concerns. Follow-up after purchase has been great. Thank you Mercedes of Silverspring I am enjoying my ride. More

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Our experience with this dealership during the past several years has been pleasant and courteous. Working with Ashley at this dealership has been wonderful and highly recommended. several years has been pleasant and courteous. Working with Ashley at this dealership has been wonderful and highly recommended. More

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Not just one of my favorite dealerships, one of my favorite places to be in the whole world favorite places to be in the whole world More

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The dealership is Very clean, neat and organized. The setup for privacy to take phone calls & telework is awesome. The setup for privacy to take phone calls & telework is awesome. More

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Ashley Ellis is amazing bought my car from her and have experienced nothing but the best customer service from her and the dealership. experienced nothing but the best customer service from her and the dealership. More

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Mercedes Benz of Silver Spring MD is truly a World Class Dealership selling and Servicing World Class Automobiles!! Your complete satisfaction is the goal of everyone in the Dealership! From Tom Rodkey’s ex Dealership selling and Servicing World Class Automobiles!! Your complete satisfaction is the goal of everyone in the Dealership! From Tom Rodkey’s expert precision Service Department, my service representative Elio, James in Sales to Keith in management and Dorit in the Finance Department. Their passion and professionalism is displayed in their work!! The entire Dealership makes you feel at home and you are treated better than Family!! Mercedes Benz of Silver Spring MD is the Best!! Thanks Guys you put the fun back in the automotive experience!!! EB More

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