Keith Schmeling
Keith Schmeling at Luther St. Cloud Honda
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Keith Schmeling | Page 8

Service Manager

Luther St. Cloud Honda

1500 Highway 23 West
Waite Park, MN 56387

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4.6
163 Reviews

Dealership Experience

12 yrs, 8 mos

Industry Experience

25 yrs, 3 mos

4.6

163 Reviews

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163 Reviews of Keith Schmeling

August 01, 2021

Dealership Rating
Employee Rating

I stopped to have tire checked, glad I did and thankful to service guy who checked it. He didn't let me leave with the car due to really bad tire with a nail in it. New tires were on the next day. Great se More

by FUNKSKENNELS25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Casey Van Dorn , Not 100% but think it was Keith Schmeling, Casey VanDorn

Aug 02, 2021

Luther St. Cloud Honda responded

Glad to know that our Service Team made sure that your safety was a priority. We look forward to seeing you again. Thank you for choosing Luther St. Cloud Honda!

July 31, 2021

Dealership Rating
Employee Rating

Very loyal, wants the best for you and puts the effort in to give high caliber service. Friendly and goes out of their way to ensure you get what you need. More

by carlisle.jodi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 02, 2021

Luther St. Cloud Honda responded

Jodi thank you for your kind words. We appreciate your business.

July 28, 2021

Dealership Rating
Employee Rating

Jimmy Gray was my service advisor, very knowledgeable and kept me in the loop the entire time and even put me in a loaner! Quick turn around time and reasonably priced! More

by nov.jmt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Gray

Jul 29, 2021

Luther St. Cloud Honda responded

It's great to know that Jimmy was knowledgeable and kept you updated. Nice to hear that our Team got you back on the road quickly. Thank you for your business.

July 22, 2021

Dealership Rating
Employee Rating

Kept me informed all along the process and let me decide what I did and didn't want to do. Friendly and fair - great to work with. More

by Bisonfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dane Fransen , Chad Arthur

Jul 22, 2021

Luther St. Cloud Honda responded

Glad to hear that our Team kept you informed and wasn't pushy about additional repairs. Thank you for your business. Looking forward to seeing you again!

July 09, 2021

Dealership Rating
Employee Rating

I took my Honda Odyssey in for roof racks to be installed this week. They did great work and have a very friendly staff to work with. More

by HAFFNER.KIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Gray

Jul 12, 2021

Luther St. Cloud Honda responded

Kim we're happy that our Team was friendly and did great work on your Odyssey. Customer satisfaction is very important to us. Thank you for your business.

July 01, 2021

Dealership Rating
Employee Rating

Absolute honesty. Unparalleled customer service. Great pricing. Best dealership anywhere. More

by Linda Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dane Fransen, Stacey Dingmann, Casey Van Dorn, Mike Fox , Chad Arthur, Joe Goodman, Steve Walsh

Jul 02, 2021

Luther St. Cloud Honda responded

Linda your kind words about our Dealership are greatly appreciated. Thank you for your business. We look forward to seeing you again!

Jul 02, 2021

Linda Evans responded

Your ethics and honest dealing has made me a lifelong customer. Luther St. Cloud Honda is the model for best car dealership. Thank you!

June 26, 2021

Dealership Rating
Employee Rating

The staff is courteous, friendly, and attentive. If something goes wrong, they make it right. If the repair takes a day or two, they set you up with a loaner. Their excellent customer service is what k More

by SuzyReno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dane Fransen, Stacey Dingmann

Jun 28, 2021

Luther St. Cloud Honda responded

Suzy your kind words about our Service Team mean alot to us. We value your business, and look forward to seeing you again. Thank you for choosing Luther St. Cloud Honda!

June 12, 2021

Dealership Rating
Employee Rating

This Honda Service Center goes the extra mile to help the customer - by applying discounts, answering questions, offering extra help.The waiting area is attractive, comfortable, clean, and stocked with vari More

by ht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 14, 2021

Luther St. Cloud Honda responded

We are humbled by your kind words about our Dealership. Customer satisfaction is very important to us. Thank you so much for your business. Looking forward to your next visit!

June 10, 2021

Dealership Rating
Employee Rating

I appreciate the honesty and friendliness of the employees. Setting up an appointment over the phone was easy and convenient. I’ll be back again. Thanks! More

by Travis9827
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 11, 2021

Luther St. Cloud Honda responded

Travis your kind words about our Team mean so much to us. Your business is important to us. We look forward to seeing you again!

May 29, 2021

Dealership Rating
Employee Rating

Was really pleased with the way my appointment was made. Was glad to get in, so soon. The write up and work done, was excellent. More

by melboeckmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2021

Luther St. Cloud Honda responded

Mel we appreciate your kind words about our Service Center. We strive for 100% customer satisfaction. We look forward to seeing you again!

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