Keith Stone
Keith Stone at Master Buick GMC

Keith Stone | Page 14

Finance Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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5.0
184 Reviews
5.0

184 Reviews

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184 Reviews of Keith Stone

January 16, 2019

Dealership Rating
Employee Rating

Water in tail lights of new car. Rust will soon start. The service department reported the AREA boss wouldn’t remove the broken tail lights and replace them. I totally disagree with your company taking thi More

by PDSTINSONSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 16, 2019

Master Buick GMC responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 15, 2019

Dealership Rating
Employee Rating

2nd oil change on 2018 Enclave bought from Gene Baxley.. Outstanding service department for oil change. I have known and dealt with Gene, Earl and Keith for manny years and have purchased 4 or 5 new vehicle More

by None
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Gene Baxley, Charles Williams, Steve MacDonald , Earl in Parts Department

Jan 15, 2019

Master Buick GMC responded

Thank you so much for the great review of your experience at our dealership and especially with Gene, Earl and Keith. All of the employees appreciate your loyalty to Master Buick GMC. Please don't hesitate to reach out if we can assist you again in the future. Warm regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 12, 2019

Dealership Rating
Employee Rating

Polite and accommodating I’ve always had a good experience there. I’ve bought 6 vehicles from this dealership over the years. I believe they are more honest than others with t More

by CHADCARROLL247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Gene Baxley

Jan 14, 2019

Master Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 10, 2019

Dealership Rating
Employee Rating

Best buying experience ever Eddie and Rosco were very helpful and did everything possible to make our car buying experience easy and quick. Keith was very helpful and worked qui More

by SWREEVES193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Roscoe Peace

Jan 10, 2019

Master Buick GMC responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Eddie, Rosco & Keith were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 08, 2019

Dealership Rating
Employee Rating

GREAT SERVICE DURING AND AFTER THE SALE. We just purchases a used GMC pick up and a Buick Enclave from this dealership. These makes the 5th purchase from this dealership and we have always r More

by bruce1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wade Hooker, Gage Welch

Jan 08, 2019

Master Buick GMC responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 06, 2019

Dealership Rating
Employee Rating

Great salesman and service manager Can’t say enough great things about gene Baxley and Phillip Towns. Outstanding employees. A great asset to Master GMC. we has a wonderful experience. More

by VCK.ROBERTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gene Baxley , Philip

Jan 07, 2019

Master Buick GMC responded

We are pleased to hear that you had an excellent experience with our team. Congratulations on your purchase! We would like to sincerely thank you for your business and encourage you to contact or visit us anytime with any questions that may arise. Regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 03, 2019

Dealership Rating
Employee Rating

Easy and Painless! Dealership & personnel were so easy to work with. I was in a crunch and had made a deposit on another vehicle at a different dealership and needed ans More

by J.Simpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2019

Master Buick GMC responded

Thank you very much for taking your time to leave us a great review! Congratulations on your truck! We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future. All the best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 03, 2019

Dealership Rating
Employee Rating

Great customer service and excellent sales staff Great sales staff and customer service. Great price on new GMC Sierra and also gave a great price on the GMC Sierra that I traded in. Sales staff was More

by Chet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Gene Baxley

Jan 04, 2019

Master Buick GMC responded

Congratulations on your new GMC Sierra, Chet! Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Master Buick GMC. All the best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 29, 2018

Dealership Rating
Employee Rating

Felt welcome Everyone was very friendly and helpful - Roscoe was great to work with and look forward to working with him in the future. Overall good experience More

by rhadi128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Peace

Dec 31, 2018

Master Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 27, 2018

Dealership Rating
Employee Rating

Awesome Service! It's been a pleasure working with Master GMC. I can't thank each of them enough for all their efforts to go above and beyond to work with us. We are More

by McLeod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Wade Howard

Dec 29, 2018

Master Buick GMC responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. I would like to congratulate you on your purchase! I am very glad to hear that your experience with our team has been very positive. It was great doing business with you. We hope to see you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

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