184 Reviews
Write a Review184 Reviews of Keith Stone
January 16, 2019
Water in tail lights of new car. Rust will soon start. The service department reported the AREA boss wouldn’t remove the broken tail lights and replace them. I totally disagree with your company taking thi The service department reported the AREA boss wouldn’t remove the broken tail lights and replace them. I totally disagree with your company taking this stand. The car had 40 miles on it the day I purchase and 55 miles when I get home. The next couple of days went by before my daughter notice the water in both tail lights. When the weather got better I drove to the dealer and spoke to the salesman and sales manager. They referred me to your service department to get an appointment. Now, here I am with a new car that’s has leaking tail lights and GM will not stand by their customer when needed. More
Other Employees Tagged: Eddie Overby, Roscoe Peace, Steve MacDonald, Porsha Cox
January 15, 2019
2nd oil change on 2018 Enclave bought from Gene Baxley.. Outstanding service department for oil change. I have known and dealt with Gene, Earl and Keith for manny years and have purchased 4 or 5 new vehicle Outstanding service department for oil change. I have known and dealt with Gene, Earl and Keith for manny years and have purchased 4 or 5 new vehicles from them through the years. More
Other Employees Tagged: Eddie Overby, Gene Baxley, Charles Williams, Steve MacDonald , Earl in Parts Department
January 12, 2019
Polite and accommodating I’ve always had a good experience there. I’ve bought 6 vehicles from this dealership over the years. I believe they are more honest than others with t I’ve always had a good experience there. I’ve bought 6 vehicles from this dealership over the years. I believe they are more honest than others with their service department. More
Other Employees Tagged: Eddie Overby, Gene Baxley
January 10, 2019
Best buying experience ever Eddie and Rosco were very helpful and did everything possible to make our car buying experience easy and quick. Keith was very helpful and worked qui Eddie and Rosco were very helpful and did everything possible to make our car buying experience easy and quick. Keith was very helpful and worked quickly to get our financing done. All of the employees we encountered were friendly and went out of our way to make us feel welcomed. More
Other Employees Tagged: Eddie Overby, Roscoe Peace
January 08, 2019
GREAT SERVICE DURING AND AFTER THE SALE. We just purchases a used GMC pick up and a Buick Enclave from this dealership. These makes the 5th purchase from this dealership and we have always r We just purchases a used GMC pick up and a Buick Enclave from this dealership. These makes the 5th purchase from this dealership and we have always received great service during and after the sale. We bring all our cars to Master for service work. The service department is outstanding. We always feel we receive a great value at Master GMC/Buick. Thank you for making our purchase experience a pleasure. More
Other Employees Tagged: Wade Hooker, Gage Welch
January 06, 2019
Great salesman and service manager Can’t say enough great things about gene Baxley and Phillip Towns. Outstanding employees. A great asset to Master GMC. we has a wonderful experience. Can’t say enough great things about gene Baxley and Phillip Towns. Outstanding employees. A great asset to Master GMC. we has a wonderful experience. The finance guy was quick and effiecent. Good job to all More
Other Employees Tagged: Gene Baxley , Philip
January 03, 2019
Easy and Painless! Dealership & personnel were so easy to work with. I was in a crunch and had made a deposit on another vehicle at a different dealership and needed ans Dealership & personnel were so easy to work with. I was in a crunch and had made a deposit on another vehicle at a different dealership and needed answers quick. They responded quickly and I was able to get the truck of my dreams instead of just “settling” on the other truck! More
Other Employees Tagged: Kathy Hensley, Wade Hooker, Mary PIleggi
January 03, 2019
Great customer service and excellent sales staff Great sales staff and customer service. Great price on new GMC Sierra and also gave a great price on the GMC Sierra that I traded in. Sales staff was Great sales staff and customer service. Great price on new GMC Sierra and also gave a great price on the GMC Sierra that I traded in. Sales staff was informative on the new GMC and gave best price on both vehicles and I believe was a fair deal for both parties. More
Other Employees Tagged: Eddie Overby, Gene Baxley
December 29, 2018
Felt welcome Everyone was very friendly and helpful - Roscoe was great to work with and look forward to working with him in the future. Overall good experience Everyone was very friendly and helpful - Roscoe was great to work with and look forward to working with him in the future. Overall good experience More
Other Employees Tagged: Roscoe Peace
December 27, 2018
Awesome Service! It's been a pleasure working with Master GMC. I can't thank each of them enough for all their efforts to go above and beyond to work with us. We are It's been a pleasure working with Master GMC. I can't thank each of them enough for all their efforts to go above and beyond to work with us. We are truly satisfied with our purchase. Wade was a big help..he answered all of my questions and he was extremely patient. I can't say enough about Eddie, he's the glue that holds everything together. His kind and generous nature was great. He came out to greet me even though he was on lunch and when I returned the next day he remembered everything we discussed and he tells great jokes too! The entire team including Keith in financing made you feel right at home. It was like being at family reunion! Great stories! Great People! And Awesome Service! MASTER GMC ROCKS!! More
Other Employees Tagged: Eddie Overby, Wade Howard

