Keith Sutton

The repair wasn’t done correctly and now it’s leaking oil. Very disappointed given the amount of time that it took to get the repaired done in the first place. I had to stay over an extra night. oil. Very disappointed given the amount of time that it took to get the repaired done in the first place. I had to stay over an extra night. More

by anthony.schultz71 Verified Customer Verified Customer

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Staff is great, but very difficult to find schedule availability. Waiting a month to have an issue looked at is ridiculous availability. Waiting a month to have an issue looked at is ridiculous More

by amylstiebel Verified Customer Verified Customer

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Always kind, Always efficient, Always concise. I purchased a car years ago from Jim Butler and had a terrible experience. Jim Butler Kia has changed my opinion about that experience and I am ple I purchased a car years ago from Jim Butler and had a terrible experience. Jim Butler Kia has changed my opinion about that experience and I am pleased with my continued service. More

by andrea112569 Verified Customer Verified Customer

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Danielle and Keith of the service team are amazing! !! Jean Silverio of the sales team is the best!!! Thank you for always making me feel like family. If you googled what does great service look like a !! Jean Silverio of the sales team is the best!!! Thank you for always making me feel like family. If you googled what does great service look like a picture of these 3 amazing people should pop up!!! More

by Ktredway1 Verified Customer Verified Customer

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Keith was so helpful. The best in the biz. Customer service was spot on. Very responsive. The best in the biz. Customer service was spot on. Very responsive. More

by adammstack Verified Customer Verified Customer

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Keith and the service department are a great team always making sure you have everything you need. The salesman I had not so much. making sure you have everything you need. The salesman I had not so much. More

by AMAZON61.RJ Verified Customer Verified Customer

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Everything was great, no issues. Easy to work with. Nothing more to say. xxx xxx Easy to work with. Nothing more to say. xxx xxx More

by rhondarwilton Verified Customer Verified Customer

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Keith is a long-time service advisor and I appreciate his straight-forward demeanor. He does a great job explaining services and representing the dealership. On my last visit, the State Inspection equipment straight-forward demeanor. He does a great job explaining services and representing the dealership. On my last visit, the State Inspection equipment was down and the service could not be provided. Overall, the dealer's space devoted to service is undersized as evidenced by the congested parking area and scheduling delays. As a result, I have occasionally gone to another KIA dealer for services. Jim Butler KIA should consider offering Saturday hours for lighter service needs. More

by weber401 Verified Customer Verified Customer

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Excellent customer service, communication, and efficiency. I always leave Jim Butler Kia happy with my service. efficiency. I always leave Jim Butler Kia happy with my service. More

by katherine_lynne Verified Customer Verified Customer

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The work was done in a very timely fashion, and it was fixed right on the first visit. This is especially important to me as I have to drive 45 minutes to get to the dealer. The communication was great fixed right on the first visit. This is especially important to me as I have to drive 45 minutes to get to the dealer. The communication was great and I am very satisified with the dealership. More

by jasonkober4 Verified Customer Verified Customer

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