

Welcome to the Jim Butler Kia website, a fast and convenient way to schedule your next service visit. Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction. Click link to get started http://www.jimbutlerkia.com/service-appointment/
Read moreDealership Experience
17 yrs, 2 mos
Languages Spoken
English
634 Reviews
Write a Review634 Reviews of Keith Sutton
June 28, 2025
Keith and the Kia Service team are exemplary. They listen to what you are needing done, make suggestions and do not pressure you to get extra services done. They give you a good estimate of how l They listen to what you are needing done, make suggestions and do not pressure you to get extra services done. They give you a good estimate of how long it will take and usually are very close to meeting the expectation. Keith and his team are the only reason i continue to buy Kia. They are shining example of what a Service department should be. More
Other Employees Tagged: Matt Burch
June 26, 2025
I have dealt with Keith Sutton exclusively since I purchased my Sorento from Kim Butler in 2017. He has always been very upfront with his explanation of what has/needs to be done relative to vehicle s purchased my Sorento from Kim Butler in 2017. He has always been very upfront with his explanation of what has/needs to be done relative to vehicle service. More
June 25, 2025
Keith always provides excellent Courteous customer service. The technician listen to my concerns. The environment was clean. Love the updates. It makes the wait more comfortable. The wait wasn’t bad. service. The technician listen to my concerns. The environment was clean. Love the updates. It makes the wait more comfortable. The wait wasn’t bad. Much better than my last experience. More
June 25, 2025
Best kia dealership in the area! My only slight complaint is that I had a 10:30am appointment for an oil change and it took 2 hours. I just feel like that is a long time to get an oi My only slight complaint is that I had a 10:30am appointment for an oil change and it took 2 hours. I just feel like that is a long time to get an oil change done when you have a set appointment time. I do know they were busy(most crowded I've ever seen the waiting room). Employees were all very nice and helpful. More
