Keith Sutton
Keith Sutton at Jim Butler KIA

Keith Sutton

Service Advisor

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

Contact Me
4.8
697 Reviews

Welcome to the Jim Butler Kia website, a fast and convenient way to schedule your next service visit. Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction. Click link to get started http://www.jimbutlerkia.com/service-appointment/

Dealership Experience

17 yrs, 4 mos

Languages Spoken

English English

4.8

697 Reviews

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697 Reviews of Keith Sutton

September 17, 2025

Dealership Rating
Employee Rating

I love the entire Jim Butler Family! They are awesome and made sure I left with a new car and a New Start! Thank you Zack Pharrell for all your help!! More

by Mistyb Lovely
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brad Sowers, Scott Seifried, Mary Williams, Kenny Kent , Zachary Pharrell

Sep 17, 2025

Jim Butler KIA responded

So glad you had a great experience!

September 16, 2025

Dealership Rating
Employee Rating

Received well and no issue picking up my car. Went for recall. Got my car in 1 hr More

by bist.kiran
Service Price Transparency
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Recommend Dealer
Yes
Sep 16, 2025

Jim Butler KIA responded

Your support makes a big difference-thank you for choosing us!

September 11, 2025

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Great place people and inventory! The service department was so understanding and a pleasure to work with. More

by marshallprocess3
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Recommend Dealer
Yes
Sep 11, 2025

Jim Butler KIA responded

WE are thrilled to hear that! Thank You

September 10, 2025

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I was very impressed with the professionalism of everyone I dealt with during my routine maintenance appointment. Keith did a great job of keeping me informed all during my appointment and his communication More

by penny
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Recommend Dealer
Yes

September 07, 2025

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They always step up to the plate and do a great job. Very customer oriented. More

by joenic467
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Recommend Dealer
Yes
Sep 08, 2025

Jim Butler KIA responded

We really appreciate your kind words.

September 05, 2025

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Accommodated me dropping off my vehicle before my appointment and completing the service in a timely manner. More

by wdegroot15
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Recommend Dealer
Yes
Sep 05, 2025

Jim Butler KIA responded

Thank you for your positive review we appreciate you.

September 05, 2025

Dealership Rating
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Friendly and as always, service was prompt. Keith provides great advice on what service is needed. More

by mherleth
Service Price Transparency
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Recommend Dealer
Yes
Sep 05, 2025

Jim Butler KIA responded

Thank you for your positive feedback ! We truly appreciate your support and are glad we could meet your expectations.

September 03, 2025

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Employee Rating

Very rude and I dnt recommend Anyone to deal with him. . he rather argue with the customers instead of accepting feedback on the company misleading information that’s is giving to the customers… recommend More

by mitchelldarrell232
Service Price Transparency
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Recommend Dealer
No
Sep 05, 2025

Jim Butler KIA responded

Thank you for your feedback. We've try to call and email you, can you please reach back out to us so we can get this resolve? Please contact Tyler Sparks at tsparks@jimbutlerautogroup.com or call at 636-256-9600 - Thank you very much.

September 02, 2025

Dealership Rating
Employee Rating

It was a pleasure getting my car serviced at Jim Butler Kia. I literally pulled in and they took it from there. Took exactly the amount of time they said it would. Very pleased with the experience. More

by skelliott71
Service Price Transparency
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Recommend Dealer
Yes

September 01, 2025

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Jim butler Kia has done a great job, all the way thru from buying the car and the maintenance work, so far i have been very impressed, thank you More

by jvotaw.jv
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Recommend Dealer
Yes
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