Keith Sutton
Keith Sutton at Jim Butler KIA

Keith Sutton

Service Advisor

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

Contact Me
4.8
721 Reviews

Welcome to the Jim Butler Kia website, a fast and convenient way to schedule your next service visit. Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction. Click link to get started http://www.jimbutlerkia.com/service-appointment/

Dealership Experience

17 yrs, 5 mos

Languages Spoken

English English

4.8

721 Reviews

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721 Reviews of Keith Sutton

October 27, 2025

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Employee Rating

From start to finish top notch service. Great communication every step of the way. Would highly recommend. More

by ytry1
Service Price Transparency
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Recommend Dealer
Yes

October 23, 2025

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Keith was awesome, he immediately explained the computer system issue to me and said things were a little slow because of that, but kept me informed throughout the process and got me on my way! More

by Nivek
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Recommend Dealer
Yes

October 21, 2025

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My last 4mons,has been xxxx on wheels and with a car not having 60thousand miles has cost me to much money, They played guessing games with me and my car. More

by ewing1396
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Recommend Dealer
No

October 21, 2025

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Service Department is great. Keith is always very accommodating and professional. My car is always done in a timely manner. Thank you. Barb Jaeger More

by JaegerRam
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Recommend Dealer
Yes

October 17, 2025

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They’re very fast and friendly! Went in for an oil change was out in less that 30 minutes! More

by jacobmgonzales1997
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Recommend Dealer
Yes

October 16, 2025

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Quick and easy check in and out. Comfortable waiting area and great service. Thank you. More

by Zach
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Recommend Dealer
Yes

October 15, 2025

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Jim Butler dealership provides a professional and friendly staff with a welcoming mean environment while I am waiting for my vehicle. More

by eforce2487
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Recommend Dealer
Yes

October 14, 2025

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I had an amazing experience on my first booking with Jim Butler's service department. Efficient, professional and kind....those qualities made a normally dreadful visit to the dealership, less painful! More

by andrea112569
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Recommend Dealer
Yes

Other Employees Tagged: Zachary Farrell, Mary Williams

October 13, 2025

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Employee Rating

My service tech, Keith was great! He communicated everything that was going to happen and was very professional. He made me feel confident my issue would be addressed appropriately. More

by penny
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Recommend Dealer
Yes

October 13, 2025

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Service has improved in terms of wait time and communication vs. 2024 experience, keep up the commitment to getting better! More

by bshet
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Recommend Dealer
Yes
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