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Keith Sutton
Keith Sutton at Jim Butler KIA

Keith Sutton

Service Advisor

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

Contact Me
4.8
712 Reviews

Welcome to the Jim Butler Kia website, a fast and convenient way to schedule your next service visit. Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction. Click link to get started http://www.jimbutlerkia.com/service-appointment/

Dealership Experience

17 yrs, 5 mos

Languages Spoken

English English

4.8

712 Reviews

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712 Reviews of Keith Sutton

October 09, 2025

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Employee Rating

Everyone was amazing! Quick and friendly service. We were treated like we were part of the family. More

by ktbuschmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Seifried, Scott Johnson, Matt Burch, Jake Borgmeyer, Tammie Baker, Paul Winfrey, Danielle Reid, Doug Willis

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October 06, 2025

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Employee Rating

they are the best! they explain , fix in a timely fashion, I like them all , Doug (the guy with all the tatoos,, i think thats Doug) , Keith has always helped me too an More

by smileybandit0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Burch, Jake Borgmeyer, Tammie Baker, Paul Winfrey, Danielle Reid, Doug Willis , dennis is always there and hands on

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October 06, 2025

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Employee Rating

Everything was good service was prompt and easy to get in and out when I needed to More

by mjautry125
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cheryl Cooper, Kenny Kent

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October 03, 2025

Dealership Rating
Employee Rating

Sell me a 42,000 dollar car and 5 months later I don’t have a front license plate put on, because of them ! More

by thriller834life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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October 01, 2025

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Employee Rating

Keith was great to work with and made my time at Jim Butler seamless. He made sure all my needs were met More

by noamrose
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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September 29, 2025

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Always very courteous and friendly. This is the reason that I continue to get vehicles from this dealership even though there is a closer Kia Dealership close to my home More

by Brenda H
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2025

Jim Butler KIA responded

Your support means the world to the team !

September 29, 2025

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Employee Rating

I am very impressed with the professionalism and excellence in explaining things. You are now my dearlship and service dealership. More

by cmooney3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2025

Jim Butler KIA responded

Thanks for the kind words !

September 29, 2025

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Employee Rating

Always great service and friendly staff. ...I have been a customer there since 2018 and never disappointed.. More

by polarwave
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Willis

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September 27, 2025

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Employee Rating

Keith is very personable and made sure anll my needs were met . He is a great rep to work with. More

by noamrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2025

Jim Butler KIA responded

We are so happy everything went smooth !

September 26, 2025

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Employee Rating

Service dept is first rate. Kieth in particular is very knowledgeable and bends over please. Appointments are sometimes hard to get, hopefully the new garage will fix those prob More

by debanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Seifried, Mary Williams, Tammie Baker

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Sep 29, 2025

Jim Butler KIA responded

So glad we could make your visit a great one !

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