Keith Sutton | Page 83

Quick, courteous and thorough. Appreciated quick turnaround and the phone call letting me know the outcome. Appreciated quick turnaround and the phone call letting me know the outcome. More

by behrensval Verified Customer Verified Customer

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I was very happy with the quickness and the polite manners of all the employees. manners of all the employees. More

by mss1975 Verified Customer Verified Customer

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Charging $175 for a DIAGNOSTIC to be run and not doing ANY work is xxxxxxxx. It took all of 30 seconds to plug in the coder and look to see what the code was referring to. Thank goodness Keith was there a ANY work is xxxxxxxx. It took all of 30 seconds to plug in the coder and look to see what the code was referring to. Thank goodness Keith was there and said since it wasn’t explained to me I didn’t have to pay, but this is not how you treat customers. It wasn’t this way in the past and since this is how you are running your service center now, I will not be coming back to this location for any Kia services from that point on. Had I not returned calls and left my vehicle there for days on end, I could understand. But I dropped my vehicle off when asked and picked it up in the same day as well as getting back to Keith as soon as I was able to discuss my vehicle’s need. More

by askjak510 Verified Customer Verified Customer

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They was timely with the service and the whole process was very thorough. I believe whenever I have an issue they took time to explain to my understanding. was very thorough. I believe whenever I have an issue they took time to explain to my understanding. More

by iscca.jeter Verified Customer Verified Customer

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As always excellent and friendly service. You all make going to service a pleasant experience. You all make going to service a pleasant experience. More

by msellenriek Verified Customer Verified Customer

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It's lousy to charge a fee for credit card useage and call it an ambiguous name. call it an ambiguous name. More

by sootzsy Verified Customer Verified Customer

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My wife absolutely loves the way they talk to her in her language; respectfully. They keep their agreed upon time commitments. They do excellent work! language; respectfully. They keep their agreed upon time commitments. They do excellent work! More

by tomwootten1956@gmail.com Verified Customer Verified Customer

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Always excellent and friendly service! Have taken 2017 KIA there for all service needs since purchase! Have taken 2017 KIA there for all service needs since purchase! More

by eandeparker Verified Customer Verified Customer

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Keith is always friendly and always was have go advice for me and also Roger is great too for me and also Roger is great too More

by T908809 Verified Customer Verified Customer

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Sales people were great, But the Finance and Insurance folks need some retraining. Took days to get my paperwork complete. Still worried about when I would get my Arkansas vehicle registration. folks need some retraining. Took days to get my paperwork complete. Still worried about when I would get my Arkansas vehicle registration. More

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