Kelly Byrd
Kelly Byrd at Bob Hook Chevrolet

Kelly Byrd | Page 3

BDC Manager

Bob Hook Chevrolet

4144 Bardstown Rd
Louisville, KY 40218

5.0
51 Reviews

Kelly rules over the domain of online sales like a mother bear to her Cubs. If you want to brighten your day, pop in on him and the lovely ladies of online sales to chop it up for a bit. Kelly is the youngest of 7 siblings, but still has the spirit of a leader so he has coached basketball for over 25 years. In his spare time, find him at a golf course playing skins or a back-room poker table flopping cards. His motto in life is PALPS, Positive Attitude Leads to Positive Situations. It has brought him a long way considering at 5 years old he wanted to be a singing salesman (you read that right). Although singing is not part of his job, if you ask, he might start singing before the sentence leaves your mouth.

5.0

51 Reviews

Write a Review

Dealership Experience

10 yrs, 7 mos

Industry Experience

21 yrs, 7 mos

51 Reviews of Kelly Byrd

May 20, 2021

Dealership Rating
Employee Rating

The people at Bob Hook Chevrolet in Louisville were very friendly and helpful. It was well worth the drive to get the truck I was looking for. More

by rnmsteph
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Harris, Cecelia Browning

May 20, 2021

Bob Hook Chevrolet responded

Hi, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

May 05, 2021

Dealership Rating
Employee Rating

This is now the 5th vehicle my family has purchased from Bob Hook. I plan to recommend this dealership, and Colleen to anyone who needs a vehicle. More

by bill19521
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cecelia Browning , Colleen VanHouten

May 05, 2021

Bob Hook Chevrolet responded

bill19521, we are glad to hear that you enjoyed your visit. Thank you for stopping by. We are always here to help.

March 30, 2021

Dealership Rating
Employee Rating

I won’t buy from anywhere by Bob Hook! Excellent service all around! From Elisha in Internet Sales, Kelly in the showroom, Cecilia in Finance and Bill Dabney in Sales. Absolutely amazing people! More

by Amandaserafin30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Bob Hook Chevrolet responded

Amandaserafin30, thank you for the good rating. If there is anything else we can assist with, please give us a call.

February 12, 2021

Dealership Rating
Employee Rating

Great experience. Prompt service and they delivered what was promised on the website. Robert Liberty did a great jobs for us as did Kelly. Thank you More

by Toby S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Liberty

Feb 15, 2021

Bob Hook Chevrolet responded

Thank you for choosing Bob Hook Chevrolet, Toby. We are happy to know that you had a good experience with us and with the help of Robert & Kelly. We look forward to working with you again.

December 10, 2020

Dealership Rating
Employee Rating

Excellent service! Kept me informed throughout the whole process!! Hade everything ready to go when I arrive. I signed the paper, paid, got a full tank of gas & back on the road. Fast and friendly!! More

by fishrdr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2020

Bob Hook Chevrolet responded

Thanks for taking a moment of your day to share what an excellent buying experience you had with us. Congratulations and we hope to see you again down the road.

December 05, 2020

Dealership Rating
Employee Rating

Matt Cooper is a good salesman me and my wife were looking for a car and we had to go to Bob Hook because Bob Hook was my dad's dealership my dad always buy car from Bob Hook back in the days when I w More

by raileyjoseph26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason Dugger , Matt Cooper

Dec 07, 2020

Bob Hook Chevrolet responded

Thank you for the positive feedback and 5-Star rating, raileyjoseph26! We are elated that Matt was able to provide you an excellent experience and congratulations on your New Honda Accord. To know that we were able to assist you like we did so many times for your dad years ago is awesome. Enjoy!

November 27, 2020

Dealership Rating
Employee Rating

Everyone we talked to made us feel extremely comfortable and went over every little question we had. Colleen helped assure us all our needs were met and helped any way she could! Cecilia in finance helped a More

by Ian93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cecelia Browning , Colleen VanHouten

Nov 30, 2020

Bob Hook Chevrolet responded

Ian, thank you for the five-star review and kind feedback. We're so glad to know that you had a great experience with so many of our team members! Please let us know if you have any additional questions or concerns, we're always happy to help.

Nov 30, 2020

Ian93 responded

Do you offer any services for installing a spray bed liner and what would the cost be?

November 17, 2020

Dealership Rating
Employee Rating

Very easy process. Everyone was great and very helpful. Bob Hook Chevrolet has a very good team of professionals and Kelly answered all of my questions and concerns and even delivered the car to me 100 mil More

by mncmcnc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 17, 2020

Bob Hook Chevrolet responded

Congratulations on your new car, we wish you all the best with it! It's great to hear that Kelly made the process an easy one for you, from browsing to delivery. Thank you for choosing Bob Hook Chevrolet!

Nov 17, 2020

mncmcnc responded

Whenever I'm able to buy new I'll be in touch.

October 24, 2020

Dealership Rating
Employee Rating

Matt Cooper and the staff at Bob Hook Chevrolet made our car buying experience easy, fast and enjoyable. We will definitely be purchasing our next vehicle at Bob Chevrolet. More

by kleavell0006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason Dugger , Matt Cooper

Oct 26, 2020

Bob Hook Chevrolet responded

Thank you for the perfect score and congratulations on your new car! Matt and our team will be glad to know that you appreciated their services and found your experience easy, fast and enjoyable. We hope to see you in again soon.

October 12, 2020

Dealership Rating
Employee Rating

Amazing team, they worked very hard to get me into the vehicle I wanted with the best deal. Huge surprise when I found out about their new power train warranty. Would defiantly recommend and will be a ret More

by Katiehelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason Dugger, Jake Bishop

Oct 13, 2020

Bob Hook Chevrolet responded

Katie, it's so great to hear such wonderful feedback. Congratulations on your new vehicle and welcome to the Bob Hook Chevrolet family. We are so glad you are pleased with our services and we look forward to seeing you again soon.

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