Kelly Wilson

Mark was great assistance during delivery. It was stress free purchase process. Thank you Big Star Team. It was stress free purchase process. Thank you Big Star Team. More

by ADN99 Verified Customer Verified Customer

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Mark and Kelly were excellent to work with it. They worked with me to get a deal I hoped for while going above and beyond to ensure we maintained great communication and attention to detail. ultim They worked with me to get a deal I hoped for while going above and beyond to ensure we maintained great communication and attention to detail. ultimately these attributes were critical for allowing me to close a deal with this dealership, even though it was not in my major metropolitan area. They delivered the vehicle to me and helped rectify small issues that arose a long way. All in all this was an excellent experience and I’m grateful to have worked with this team and Mark. More

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George Castillo was very responsive and easy to work with. The team took great care of me as I drove from Michigan to complete my vehicle purchase. with. The team took great care of me as I drove from Michigan to complete my vehicle purchase. More

by Bobby Jefferson Verified Customer Verified Customer

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I had a great experience buying from Big Star. Mark answered all my questions and gave me everything I asked for through the negotiation. I drove over 100 miles and passed 5 other Cadillac dealers Mark answered all my questions and gave me everything I asked for through the negotiation. I drove over 100 miles and passed 5 other Cadillac dealers to do business with Mark and Big Star. More

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Great purchase! Mike, Kelly and the team will always do their best to make your experience one to remember. Mike, Kelly and the team will always do their best to make your experience one to remember. More

by LYLY2005 Verified Customer Verified Customer

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Very good customer service by everyone. We had a lot of questions that were answered completely We had a lot of questions that were answered completely More

by SHAYALHALABY Verified Customer Verified Customer

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Wow! What an incredible experience my husband and I had! Wiem was absolutely fantastic—accommodating, hospitable, and so easy to talk to, all while mai What an incredible experience my husband and I had! Wiem was absolutely fantastic—accommodating, hospitable, and so easy to talk to, all while maintaining the utmost professionalism. David Bukrinsky impressed us with his extensive knowledge and genuine willingness to help. Sales greeter Rachel Ruiz went above and beyond, making us feel comfortable, welcomed, and well taken care of. Kelly Wilson, the sales manager, was honest, straightforward, and answered all our questions with integrity, which we truly appreciated. And last but certainly not least, Kevin Sonnier, the “Boss,” made us feel genuinely valued with his warm and welcoming demeanor. We are so grateful for such an exceptional team! More

by e.sam.a Verified Customer Verified Customer

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Wiem was very professional and very helpful in making this an easy purchase. I appreciated that she was not pushy and she even found a similar car for me to evaluate before I made my choice. I would hi this an easy purchase. I appreciated that she was not pushy and she even found a similar car for me to evaluate before I made my choice. I would highly recommend her to a friend or colleague. More

by DRWAHEED Verified Customer Verified Customer

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My cadi lady is the best! The customer service is always so friendly and helpful! The customer service is always so friendly and helpful! More

by AMY.BALLI Verified Customer Verified Customer

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What I expected when buying a Cadillac excellent service definitely returning to this dealership for any of my future purchases. definitely returning to this dealership for any of my future purchases. More

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