Dealership Experience
2 yrs, 5 mos
Industry Experience
2 yrs, 5 mos
148 Reviews
Write a Review148 Reviews of Kelsey Cimillo
March 30, 2024
Great job and perfect attention to the customer. I really appreciate the service. Definitely recommend I really appreciate the service. Definitely recommend More
Other Employees Tagged: Bruce Rosales, William Hughes, Freddy Padilla, Eduardo Castillo, Nicholas Marin
March 26, 2024
I purchased my car 6 months ago and this is my second service here, and quite frankly my last. I made an appointment and was still waiting around for almost 3 hours with a baby and I found out the next d service here, and quite frankly my last. I made an appointment and was still waiting around for almost 3 hours with a baby and I found out the next day that I was OVERCHARGED for my services. I called to speak with a manager about this and just got the run around. More
March 04, 2024
I arrived 10 minutes early and waited 3. 5 hours for my car to be finished. I had to inquire 3 times. When I received the invoice it showed that it was only work on for 1.7 hours. So why did 5 hours for my car to be finished. I had to inquire 3 times. When I received the invoice it showed that it was only work on for 1.7 hours. So why did I wait almost 2 hours more? This is after I was told that I would be called when the part for my recall came in and after 7 weeks of radio silence I called to see if it was in. This treatment also comes after driving back to the service center after the first time I brought it in for a recall because the technician left his light in my car. I figured after doing a favor and driving back 15 minutes to return a lost item I wouldn’t have to wait 7 weeks, fulfill someone else’s job for them, and then wait almost 2 hours on top of the time it actually took to work on the car. I will not be returning and neither will either of the other members of my household. More
February 25, 2024
I had a noise in my car. I brought it to Glen Toyota. They diagnosed it quickly and replaced the transmission quickly. They gave me a loaner at no charge. I couldn't be happi I brought it to Glen Toyota. They diagnosed it quickly and replaced the transmission quickly. They gave me a loaner at no charge. I couldn't be happier with their professionalism! I dealt with one other Toyota dealer and found them to be far inferior to the service I had at Glen Toyota! Thank you all More
Other Employees Tagged: Kelsey Cimillo
February 20, 2024
Good and professional. All the stuff are well knowledgeable and very friendly. The service was done in a reasonable time frame. All the stuff are well knowledgeable and very friendly. The service was done in a reasonable time frame. More
Other Employees Tagged: William Hughes
February 05, 2024
Very pleased with the prices and service. The next service will come to you. Thank you The next service will come to you. Thank you More
Other Employees Tagged: Freddy Padilla