Ken Brown | Page 18

Everyone is friendly, courteous and informative at the dealership. Always a pleasure to deal with! dealership. Always a pleasure to deal with! More

by LARING87 Verified Customer Verified Customer

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Understood my issue and it was resolved. Given fewer stars because of a new issue. Given fewer stars because of a new issue. More

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Nothing special, just the job was done , perform on time, without issue Everything fone without issue Everything fone More

by intresting112000 Verified Customer Verified Customer

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The reason I keep coming back to here is Stability. Family Ford of Enfield is dependable I can come in and after about 12 -14 years of working with all of you you know exactly the car , the escape, you Family Ford of Enfield is dependable I can come in and after about 12 -14 years of working with all of you you know exactly the car , the escape, you know everything. More

by PNLB1002 Verified Customer Verified Customer

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Over 2 hrs for oil change. Ken was very good at customer service just think that was a little longer than it should have taken. I waited for the vehicle and made that clear fro Ken was very good at customer service just think that was a little longer than it should have taken. I waited for the vehicle and made that clear from the beginning. I have been going there since I bought the vehicle from Family Ford. More

by Jmoylan1959 Verified Customer Verified Customer

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My experience was awful. The car was not driven, miles were the same as when I dropped off the car. Only 1 item was fixed, seems as though the technician didn't even attempt The car was not driven, miles were the same as when I dropped off the car. Only 1 item was fixed, seems as though the technician didn't even attempt to look at the other issues. Warranty problem, no tech wants to deal with it. My car battery was dead in the parking lot, only sat for 2-3 days (weekend included). I won't be back to family ford for their services ever or recommend them. More

by Amandakmele Verified Customer Verified Customer

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Great service. Always very knowledgeable. Nice person to deal with. Just another exceptional member of Family Ford of Enfield. Always very knowledgeable. Nice person to deal with. Just another exceptional member of Family Ford of Enfield. More

by alicebrady60 Verified Customer Verified Customer

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Very pleased with the customer service. Will be a returning customer Very convenient location for me right off 91 Will be a returning customer Very convenient location for me right off 91 More

by Gabemorris94 Verified Customer Verified Customer

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Service was fast, Ken kept up to date on what was going on With my vehicle while they were diagnosing on With my vehicle while they were diagnosing More

by WMACKAY82 Verified Customer Verified Customer

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Very efficient, I made the appointment, arrived on time. They did the paperwork told me what was due to be done. I like they have all my records! I had a cup of coffee and read a book, the car was done in a They did the paperwork told me what was due to be done. I like they have all my records! I had a cup of coffee and read a book, the car was done in about an hour. I am always pleased with the service More

by Mschwab3253 Verified Customer Verified Customer

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