Ken Brown | Page 22

Very happy with the new vehicle but really upset with the response I received from my salesman when I asked for assistance fixing the carpet issue. Response was “ this is a service issue not mine, I am not response I received from my salesman when I asked for assistance fixing the carpet issue. Response was “ this is a service issue not mine, I am not getting involved”. My car had 200 miles on it. I will not buy another car from this dealership More

by fba0816 Verified Customer Verified Customer

Report | Print

Friendly staff and easy to work with. Was easy to setup service appointment. Vehicle was ready in a timely manner. Was easy to setup service appointment. Vehicle was ready in a timely manner. More

by firewatch98 Verified Customer Verified Customer

Report | Print

I had a good experience with the service department. Needed my first oil change and they did a great job. They checked for all recalls, changed oil and balanced and rotated my tires as requested. Needed my first oil change and they did a great job. They checked for all recalls, changed oil and balanced and rotated my tires as requested. Communication was great too. More

by tsquaredave Verified Customer Verified Customer

Report | Print

Service remains good but prices are getting high. I may have to look for another service option for my vehicles. I may have to look for another service option for my vehicles. More

by Nethak Verified Customer Verified Customer

Report | Print

Again excellent customer service on my company’s work truck. They got me in and out in a couple of days. Other people couldn’t figure it out. truck. They got me in and out in a couple of days. Other people couldn’t figure it out. More

by Ptuzzio Verified Customer Verified Customer

Report | Print

They have treated us well and we have no complaints. We have found if they make mistakes they fix them. We have found if they make mistakes they fix them. More

by BOBMOI Verified Customer Verified Customer

Report | Print

Greg was very good at letting me know what was going on with the car and really helped me understand the issue, I would highly recommend Family Ford for your vehicle. He went above and beyond anyone I ha with the car and really helped me understand the issue, I would highly recommend Family Ford for your vehicle. He went above and beyond anyone I have ever used before Thank you Greg and the rest of the team at Family Ford service department Wanda More

by WEIDLWANDA Verified Customer Verified Customer

Report | Print

Ken as always was very helpful even when I came in with my coupons and they should have been presented before service was done he had to redo all. Paper work and pleasantly did so thanks for the great serv my coupons and they should have been presented before service was done he had to redo all. Paper work and pleasantly did so thanks for the great service More

by Dimondj Verified Customer Verified Customer

Report | Print

Everyone at Enfield Ford are just great to work with and very helpful in any questions I had at the time of my appointments! very helpful in any questions I had at the time of my appointments! More

by PAULAMAJOR Verified Customer Verified Customer

Report | Print

Professional, great interpersonal skills, makes a point of knowing customers- great service and expertise. Thanks. of knowing customers- great service and expertise. Thanks. More

by AIRTAP Verified Customer Verified Customer

Report | Print