Ken Brown
Ken Brown at Family Ford of Enfield
Refer Me

Ken Brown | Page 3

service advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

Contact Me
4.7
429 Reviews
4.7

429 Reviews

Write a Review

429 Reviews of Ken Brown

March 03, 2024

Dealership Rating
Employee Rating

Everything was great. Very easy and pain free experience All of the employees were friendly and helpful the service was fast and good quality More

by mansfield718
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Mar 04, 2024

Family Ford of Enfield responded

Thank you for taking the time to share your feedback with us. Ken and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 17, 2024

Dealership Rating
Employee Rating

Easy to make appointment great service In and out no waiting. Quick and efficient service. More

by mwilson25
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Feb 19, 2024

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 07, 2024

Dealership Rating
Employee Rating

I had to have some work done on my vehicle, and Ken was absolutely amazing. More

by charles.travali
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Feb 07, 2024

Family Ford of Enfield responded

It has been a pleasure serving you, Charles. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield!

February 06, 2024

Dealership Rating
Employee Rating

It was for a tail light reprogrammed , every one was very nice ????, Ken is very pleasant to do business with More

by Lowfat40
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Feb 06, 2024

Family Ford of Enfield responded

Thank you! Ken and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

February 04, 2024

Dealership Rating
Employee Rating

Ken, and the staff at the service counter are absolutely amazing. I was very upset and Ken just brought me back to earth. LOL, Thank you for your Extremely quick service and qualtiy work. More

by charles.travali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Family Ford of Enfield responded

Thanks, Charles, for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

February 01, 2024

Dealership Rating
Employee Rating

On time, thorough, remembered to check everything including my maintenance coverage. Made everything easy and not a long wait. More

by kathleen.carey
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Feb 01, 2024

Family Ford of Enfield responded

We are very happy to have provided you with such a positive experience, Kathleen! We sincerely value your business and look forward to your next visit.

January 24, 2024

Dealership Rating
Employee Rating

Good attitude and very professional. I will definitely follow Ken's instructions for changing oil at least once a year even though the mustang has very little use. Have less than 20K mil More

by dougeja
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Jan 25, 2024

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. Ken and our team appreciate your business and hope to see you again soon!

January 16, 2024

Dealership Rating
Employee Rating

Great service Timely I didn't have to wait too long for my car to be finished More

by Donduck6
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Jan 16, 2024

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2024

Dealership Rating
Employee Rating

It was a long process, finding parts turned out to be challenging but Ken was a man of his words and the job gat finished. I just hope that the replacement parts last for while. More

by CBARILE0
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Jan 16, 2024

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 16, 2024

Dealership Rating
Employee Rating

As always, service with Ford exceeds my expectations. Thank you for your thorough attention to detail. More

by TRISHRHD
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Jan 16, 2024

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

Dealership Inventory (177 Vehicles)

new 2024 Ford F-150 car, priced at $65,105
2024 Ford F-150
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford Bronco Sport car
2024 Ford Bronco Sport
new
Hot Pepper Red Tinted Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Ford F-150 car, priced at $64,550
2024 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
used 2017 Ford F-350 car, priced at $36,995
2017 Ford F-350
used
White Platinum Tri-Coat Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford Expedition car, priced at $82,470
2024 Ford Expedition
new
White exterior
Automatic
Four-wheel Drive
used 2022 Nissan Altima car, priced at $26,795
2022 Nissan Altima
used
White exterior
CVT
All-wheel Drive