Hello, my name is Ken Delk and I am a Senior Client Advisor for BMW of Westlake. I have worked for BMW and the Ganley organization since October 2004. I worked for the Federal Reserve Bank of Cleveland as a Law Enforcement Officer before joining BMW. I served and retired from the United States Marine Corp after 20 years of faithful service. My sales career started as a Marine on Recruiter Duty. I bring the same dedication and commitment to my role as Client Advisor as in my previous professions. I chose BMW as I viewed it as a world class organization like the United States Marine Corps; my commitment is to the people I serve. I look forward to working with you soon!
Read moreDealership Experience
22 yrs
Industry Experience
22 yrs
Specialties & Trainings
Corporate Sales Coordinator
427 Reviews
Write a Review427 Reviews of Ken Delk
December 01, 2017
Great guy to work with. Ken Delk and BMW of Cleveland are great to work with. Ken is responsive, straight forward and treats you like he wants to be treated. Great guy to wo Ken Delk and BMW of Cleveland are great to work with. Ken is responsive, straight forward and treats you like he wants to be treated. Great guy to work with! More
December 01, 2017
2017 Black BMW X1 This is my second vehicle purchase from BMW of Westlake, and the experience was just as amazing as I remembered from the first time. Everything went s This is my second vehicle purchase from BMW of Westlake, and the experience was just as amazing as I remembered from the first time. Everything went smoothly from start to finish. Justin the BMW Genius thoroughly walked me through all of the new features of my new vehIcle, ensuring that I felt comfortable with everything. Ken, the Client Advisor was nothing short of professional and knowledgeable, while personable at the same time. He made the process very pleasant and efficient. If you are in the market for a new vehicle, I highly recommend Ken and the wonderful team at BMW of Westlake- you won’t be disappointed! More
Other Employees Tagged: Justin Niedzwiecki
December 01, 2017
Easy and painful My experience with this dealership is very good. My salesperson Ken Delk helped me pick out a car and get me the price I was looking for. Everyone els My experience with this dealership is very good. My salesperson Ken Delk helped me pick out a car and get me the price I was looking for. Everyone else is very helpful and I feel like part of the family. More
Other Employees Tagged: Brittaney Quick , Dan Walker
November 22, 2017
A great buying experience. Everyone was so helpful, knowledgeable, and professional. I was being a little picky about some things and my sales rep Ken was cheerfully patient. E Everyone was so helpful, knowledgeable, and professional. I was being a little picky about some things and my sales rep Ken was cheerfully patient. Everyone made buying this car so simple. And I know I will be welcomed back next week and the week after with more questions. More
Other Employees Tagged: Mike Niedzwiecki , Justin Niedzwiecki
November 20, 2017
Everything was easy. It was hassle-free. The salesperson (Ken Delk) was great. Everything happened as it should have. Our "genius" - Justin - was also great in explaini It was hassle-free. The salesperson (Ken Delk) was great. Everything happened as it should have. Our "genius" - Justin - was also great in explaining the workings of the car. More
Other Employees Tagged: Justin Niedzwiecki
November 11, 2017
Fantastic Dealership I have purchased a X5 previously and leased a 440i Gran Coupe most recently. I have had great experiences on both occasions. They have a very large I have purchased a X5 previously and leased a 440i Gran Coupe most recently. I have had great experiences on both occasions. They have a very large inventory of cars and they were able to work with me to find mutually beneficial deals. From working with my sales representative, Ken Delk, to completing my lease transaction with Mike Niedzwiecki, and going over the intricacies of my new BMW with Ned Lieb, it was a pleasurable experience. I can recommend this BMW dealership to anyone! More
Other Employees Tagged: Mike Niedzwiecki , Nate Lieb
November 07, 2017
FIRST CLASS OPERATION Never even knew BMW of Westlake existed till a month ago when I spotted a CPO car. Every stage of the process was conducted in a professional manner. Never even knew BMW of Westlake existed till a month ago when I spotted a CPO car. Every stage of the process was conducted in a professional manner. Ken Delk (Senior Sales) is great guy, he was never pushy. Answered all my questions and obtained the records i wanted promptly. Although we came 15 minutes to close,he took his time and let us go for a long test drive. Very professional during the evaluation of my trade in. I would definitely work with him again. Naz Faraj (product Genius) showed everything we needed to get familiar with the car very quickly. His knowledge about the car was amazing. He is a walking operator's manual!! Overall definitely recommend this dealership!! More
October 24, 2017
Quick, efficient, and easy Worked with Ken, Nate (new sales) and Mike (finance) and the transaction was very easy. They got me in and out the door very quickly. The car was sp Worked with Ken, Nate (new sales) and Mike (finance) and the transaction was very easy. They got me in and out the door very quickly. The car was spotless and ready to go the next day, on time as promised. Very nice facility. Highly recommended dealership. Great work. More
Other Employees Tagged: Mike Niedzwiecki , Nate Lieb
October 16, 2017
Great customer service I received notice that a vehicle I ordered was in transport to the dealer just before an extended business trip and I wanted to take delivery before m I received notice that a vehicle I ordered was in transport to the dealer just before an extended business trip and I wanted to take delivery before my trip and avoid extending my lease. My salesman processed the prep of my vehicle and the related paperwork within one day to allow me to take delivery. The vehicle was in perfect shape and the effort by the entire dealership staff was appreciated. More
Other Employees Tagged: Mike Niedzwiecki, Nez Faraj
September 05, 2017
Leased BMW 540i X Drive 2018 Great experience. I would lease or buy from this dealership again in the future. Ken Delk provided an excellent service and helped getting me a good d Great experience. I would lease or buy from this dealership again in the future. Ken Delk provided an excellent service and helped getting me a good deal. More
Other Employees Tagged: Dirk Steffen, Mike Niedzwiecki
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