Ken Delk | Page 27

BMW Westlake's finest I had the most pleasant experience at the BMW Westlake. They made us feel very important and special. Ken Delk and his team helped us make sound decis I had the most pleasant experience at the BMW Westlake. They made us feel very important and special. Ken Delk and his team helped us make sound decisions on options and savings. I started with a small 3 series in 2011 just to see if I would like the drive. I had the 4 series after enjoying the 3 series. Now I am on to the 2018 540 i series and loving it with an add on 2017 340 i for my son ! I am looking forward to working with them again after three years and refer friends in the meantime. More

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Easy, efficient and no hassle car buying process This was my 5th lease from BMW. Love the cars and great service from them. Ken Delk was easy to work with, responded to questions promptly and provide This was my 5th lease from BMW. Love the cars and great service from them. Ken Delk was easy to work with, responded to questions promptly and provided great customer care. Everyone there made sure we were comfortable and taken care of. Great care buying experience! More

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Great Buying experience Ken Delk, was wonderful to work with and gave me a very competitive lease deal on my 330. He was extremely responsive to my questions. This is the 2 Ken Delk, was wonderful to work with and gave me a very competitive lease deal on my 330. He was extremely responsive to my questions. This is the 2nd time I leased a BMW from this dealership. Also, Nez is a wizard on explaining the BWM onboard system. More

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Car buying perfection I'm not one for spending all afternoon at a dealership.. I came prepared, told my salesman what I needed.. went straight to the car, their inventory i I'm not one for spending all afternoon at a dealership.. I came prepared, told my salesman what I needed.. went straight to the car, their inventory is tremendous. Told Ken where we needed to be on final result after trade in etc., left, he made it happen. We came back, signed our paperwork, drove away. Sounds almost too good to be true, or perhaps I work for the dealership? None of those, it was perfection. More

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Lease Ken Delk was extremely responsive and prompt. He made the lease process move smoothly and efficiently. Jared was excellent as well. I would recommend Ken Delk was extremely responsive and prompt. He made the lease process move smoothly and efficiently. Jared was excellent as well. I would recommend this dealership. More

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Great Dealership and Overall Experience Ken was excellent to work with, and made the car buying experience exciting and a true pleasure. Couldn't be happier with the new car!!! Ken was excellent to work with, and made the car buying experience exciting and a true pleasure. Couldn't be happier with the new car!!! More

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Ease of purchase Typically I do not enjoy buying cars but I was very impressed how smooth the purchase was of my new BMW. From salesman to delivery, Westlake Did a gre Typically I do not enjoy buying cars but I was very impressed how smooth the purchase was of my new BMW. From salesman to delivery, Westlake Did a great job! More

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340xi lease Ken was very easy to work with and was very responsive to all my questions. The deal was made within a few emails and the experience at the dealership Ken was very easy to work with and was very responsive to all my questions. The deal was made within a few emails and the experience at the dealership for delivery was equally as seamless. Great operation from everyone involved. More

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Great customer experience Ken Delk was very easy and helpful to work with. The sales and delivery process from start to finish was quick and smooth. I would highly recommend Ke Ken Delk was very easy and helpful to work with. The sales and delivery process from start to finish was quick and smooth. I would highly recommend Ken to anyone in the market for a BMW. More

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Friendly The staff is very warm and welcoming when you go there. We had never been in a BMW dealership before but felt like family the moment we arrived. From The staff is very warm and welcoming when you go there. We had never been in a BMW dealership before but felt like family the moment we arrived. From the cashier, to technician, to salesman Ken and even the Center Manager Adam, they all took the time to talk to us and ensure that we had everything we needed. We have never dealt with a dealership where the Center Manager makes it a point to come and talk you, let alone know who you are as a customer. Even the follow up after we took our new car home was exceptional. Ken and the BMW geniuses would call to see if there was any questions they could answer or offer to come out to go over the cars features again with us. We truly appreciate everyone at BMW of Westlake! Thank you!! More

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