Hello, my name is Ken Delk and I am a Senior Client Advisor for BMW of Westlake. I have worked for BMW and the Ganley organization since October 2004. I worked for the Federal Reserve Bank of Cleveland as a Law Enforcement Officer before joining BMW. I served and retired from the United States Marine Corp after 20 years of faithful service. My sales career started as a Marine on Recruiter Duty. I bring the same dedication and commitment to my role as Client Advisor as in my previous professions. I chose BMW as I viewed it as a world class organization like the United States Marine Corps; my commitment is to the people I serve. I look forward to working with you soon!
Read moreDealership Experience
22 yrs
Industry Experience
22 yrs
Specialties & Trainings
Corporate Sales Coordinator
427 Reviews
Write a Review427 Reviews of Ken Delk
February 01, 2017
happy customers We went to westLake to buy one car and thanks to Ken's efforts in finding another car that we were looking for we bought two cars and traded in a car. We went to westLake to buy one car and thanks to Ken's efforts in finding another car that we were looking for we bought two cars and traded in a car. He was courteous and kept us informed as to the process. More
January 06, 2017
Great Service -Exceptional service -Extremely knowledgeable staff -Not pushy at all -Listen to your inquiries and deliver -Made every effort to ensure I was aw -Exceptional service -Extremely knowledgeable staff -Not pushy at all -Listen to your inquiries and deliver -Made every effort to ensure I was aware of all vehicle features -Helped walk through and setup technology features More
Other Employees Tagged: Nate Lieb
January 03, 2017
Car Lease Ken Delk and Dirk were extremely professional and helpful in our recent transaction. We are very satisfied with our new car. We highly recommend this Ken Delk and Dirk were extremely professional and helpful in our recent transaction. We are very satisfied with our new car. We highly recommend this dealership. More
Other Employees Tagged: Dirk Steffen
December 30, 2016
Excellent and easy. Quick finalization also. Fantastic service. No complaints. Second time to this dealer. Excellent again. This dealership is NOT the closest but happy to drive to them. Tha Fantastic service. No complaints. Second time to this dealer. Excellent again. This dealership is NOT the closest but happy to drive to them. Thanks again. More
Other Employees Tagged: Mike Niedzwiecki, Cameron LaPorte
December 21, 2016
Amazing Service! Mr. Delk was incredible! He was extremely professional and personable as he ushered me through the process both in person and via email. I couldn't ha Mr. Delk was incredible! He was extremely professional and personable as he ushered me through the process both in person and via email. I couldn't have asked for a better buying experience for my first BMW. More
Other Employees Tagged: Mike Niedzwiecki
November 30, 2016
Greatest car buying experience. I'm a return customer and never buy an automobile anywhere else. The Dealer Operator, and Ken Delk are the most knowledgeable and friendly persons at I'm a return customer and never buy an automobile anywhere else. The Dealer Operator, and Ken Delk are the most knowledgeable and friendly persons at the Ganley Organization. More
Other Employees Tagged: Adam Moon, Mike Niedzwiecki
October 31, 2016
First class all the way! The entire experience looking for and purchasing a Certified Pre-Owned BMW with BWM of Westlake was first class all the way. I had high expectations a The entire experience looking for and purchasing a Certified Pre-Owned BMW with BWM of Westlake was first class all the way. I had high expectations and those were not only met, but were exceeded. More
Other Employees Tagged: Dirk Steffen, Mike Niedzwiecki , Fred Palmer
October 22, 2016
Excellent Experience I have been a customer of Ken Delk for 10 years. Ken always makes sure you get exactly what you want and goes out of his way to make sure it is an aw I have been a customer of Ken Delk for 10 years. Ken always makes sure you get exactly what you want and goes out of his way to make sure it is an awesome experience. I would highly recommend Ken and the staff to anyone who is in the market for a BMW. More
Other Employees Tagged: Mike Niedzwiecki , Justin Niedzwiecki
September 29, 2016
Great sales department! Bought my first BMW! I could not recommend BMW of Westlake enough! They were so inviting and I was never intimidated. My last car was a Chevrolet and Bought my first BMW! I could not recommend BMW of Westlake enough! They were so inviting and I was never intimidated. My last car was a Chevrolet and I cannot speak enough about how nice and professional this dealership was. The service was impeccable. Ken Delk was an amazing salesman and made sure he got the perfect car for me. We actually had it built to my specifications. The options were endless, I loved it. He made the process so simple and stress free. Fred Palmer was the one who took my trade in and made it so painless and simple I was amazed. They took the guess work out of everything and there were never any surprises, until i saw the car come off the truck of course!!! More
Other Employees Tagged: Adam Moon , Nate Lieb, Fred Palmer
September 28, 2016
A fast and efficent review of my new BMW When I went to pick up my car, it was ready for me. The BMW genius walked myself and my wife through the important features of the car in a very effi When I went to pick up my car, it was ready for me. The BMW genius walked myself and my wife through the important features of the car in a very efficient manor. The financial portion of the purchase was just as prepared and efficient. It was simply everything that I wanted without anything I did not. Ken Delk was easy to deal with from the start and kept me up to date on the build and transport of my car. I was very excited to finally see my M2 in person. More
Other Employees Tagged: Mike Niedzwiecki
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