Ken Delk | Page 30

Excellent Sales and Professional Interactions This is the second BMW we have purchased from this dealership because of our interaction with the sales person. He has been responsive and patient w This is the second BMW we have purchased from this dealership because of our interaction with the sales person. He has been responsive and patient with us. More

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Outstanding dealership and sales person Ken Delk was my sales professional. I visited the dealership shopping and within a reasonable period of time I purchased a 2016 428ix.Ken has a unique Ken Delk was my sales professional. I visited the dealership shopping and within a reasonable period of time I purchased a 2016 428ix.Ken has a unique skill to listen and respond to the customer's interests. He is low Key but totally knowledgeable of the products. He discloses all information relevant to evaluating the value of the deal. He is excellent with disclosure and paperwork and follows up after the purchase to see if all is OK. Very impressive customer service.Dirk delivered the car with clear explaination of the car's systems. More

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Excellent service I have been a repeat customer over the last 9 years and each sales experience has exceeded my expectations. The assistance I received was outstanding. I have been a repeat customer over the last 9 years and each sales experience has exceeded my expectations. The assistance I received was outstanding. More

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Great deal, excellent service Nate was extremely helpful in helping us understand all the features of our new 228i. Ken was very easy to work with, great guy, and gave us a very go Nate was extremely helpful in helping us understand all the features of our new 228i. Ken was very easy to work with, great guy, and gave us a very good deal. Love our new car. Would definitely come back. More

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Best Dealership Experience These guys get the job done -- thoroughly impressed and appreciative of the team's resourcefulness and cooperation. Not only was I in and out within These guys get the job done -- thoroughly impressed and appreciative of the team's resourcefulness and cooperation. Not only was I in and out within an afternoon, but it was on a day where they were understaffed! More

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My 750i X-Drive purchase I gave a good rating for this dealership due to the follow up and communication with the sales person, Ken Delk. Although my vehicle was not ready for I gave a good rating for this dealership due to the follow up and communication with the sales person, Ken Delk. Although my vehicle was not ready for delivery when originally thought, Ken maintained communication with me and followed up on everything he promised to do. More

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Felt like a comfy pillow Came in on a Wed. afternoon after work looking for a specific car. Met Ken Delk who walked me very easily thru the process. Was told they had one th Came in on a Wed. afternoon after work looking for a specific car. Met Ken Delk who walked me very easily thru the process. Was told they had one that was a demo but was discounted as a result. I was shown the vehicle and discussed the pertinent info - and settled on a mutually agreeable deal. Not once was I ever pushed into anything I didnt want or told anything other than what I had asked for. This was my first dealing with BMW and I felt like a long lost friend. In short, I highly recommend these guys, very straightforward, no BS and got what I felt like was a fair deal Thanks, Ken! More

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CPO Purchase at Westlake Ken and the team was great. Ken always made himself available, even off hours. His accommodations, and focus on service was a breath of fresh air. Ken and the team was great. Ken always made himself available, even off hours. His accommodations, and focus on service was a breath of fresh air. More

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everyone was very professional and knowledgeable It was a pleasure working with Ken and staff. Ken was expediant and concise with product information and willing to negotiate with us on price. The o It was a pleasure working with Ken and staff. Ken was expediant and concise with product information and willing to negotiate with us on price. The order process was simple and streamlined. More

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Easy to deal with I've bought of BMW's from Ganley over the years and they're absolutely great. To begin with Ken Delk is a real pro, he does his research and goes out I've bought of BMW's from Ganley over the years and they're absolutely great. To begin with Ken Delk is a real pro, he does his research and goes out of his way to make things easy. The service department is also top notch, no hassle, fix it right, all the right stuff. All in all I highly recommend this dealership. More

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