Ken Delk | Page 28

always excellent service at this dealership, I always get excellent service at this dealership, This is my 4th car from them and they are knowledgeable and helpful. i recommend them highly. I always get excellent service at this dealership, This is my 4th car from them and they are knowledgeable and helpful. i recommend them highly. More

Report | Print

Loretta S This is the forth BMW I have leased from Westlake and they are very pleasant and accommodating. They go out of their way to make it an enjoyable exp This is the forth BMW I have leased from Westlake and they are very pleasant and accommodating. They go out of their way to make it an enjoyable experience, even if they don't have a vehicle in stock they find one for you. The service department is excellent and very friendly. When you get your car back it is clean inside and out. Ken Delk has been my salesman for all of my BMW and has always taken very good care of me and answered any questions that I have ever had. More

Report | Print

Great Experience Great service. Great product knowledge. Ken, Robert and Mike are true professionals. The genius is a great concept that really helps the buyer bette Great service. Great product knowledge. Ken, Robert and Mike are true professionals. The genius is a great concept that really helps the buyer better understand the features of the car. More

Report | Print

New X1 sales experience My experience at BMW of Westlake was very pleasant. I felt like I was taken care of from the minute I spoke with Bob on the phone, all the way through My experience at BMW of Westlake was very pleasant. I felt like I was taken care of from the minute I spoke with Bob on the phone, all the way through to Dirk's bmw genius explanations I received after my purchase, Ken Delk knew his stuff and helped me feel like I was choosing just the right car for me, and Bob worked the numbers to fit my needs. All 4 men I worked with were knowledgeable and efficient, and they stayed after hours to complete the deal for me. These are people who don't just feel like employees, they enjoy what they do and take ownership of it. I truly felt like I could trust them and that I was in good hands. More

Report | Print

My 2016 320i purchased from Ken Delk of BMW Westlake Solid experience. Ken spent much time test driving a few 3 series sedans with me. Negotiations were quick, finance was easy, and vehicle delivery was Solid experience. Ken spent much time test driving a few 3 series sedans with me. Negotiations were quick, finance was easy, and vehicle delivery was first class. I highly recommend retired service vehicles as a "gateway" to the BMW family. More

Report | Print

Purchase a new M3 I was looking to buy an M3 and after I did some research I was not able to find the car with the specs what I need in Chicago area .I'm not a big fun I was looking to buy an M3 and after I did some research I was not able to find the car with the specs what I need in Chicago area .I'm not a big fun of buying a new car on Internet...without having a chance to touch the "toy" ,meet the sales person.Everyting went smooth they treated me with respect and honesty from the beginning to the end . More

Report | Print

Ken got me my first BMW at age 24!!!! When I first went to BMW of Westlake I knew what kind of car that I wanted and the color! Being young I wanted something small, classy and affordable. When I first went to BMW of Westlake I knew what kind of car that I wanted and the color! Being young I wanted something small, classy and affordable. My mother and I went in on Thursday to view a couple of cars and came back on Saturday and pulled off the lot in a new BMW 320i, all white! Everything that I wanted was a accommodated for, and everyone there was very helpful! Will drive BMW for the rest of my life! Amazing Experience!!! I recommend Ken! More

Report | Print

Double dealing We have been looking for a new x3 for my mom and a X5 for my husband and I. We have looked at all of the local dealerships and has less than desirable We have been looking for a new x3 for my mom and a X5 for my husband and I. We have looked at all of the local dealerships and has less than desirable outcomes whenever speaking to a sales person. My husband found the X5 that fit what we were looking for this morning at westlake BMW he emailed and promptly received a call from knowledgeable ken. He was able to work out the deal over and so we head up to finalize the paperwork. While we were their we mentioned that we had also been looking for a car for my mother ken hunted down the perfect car for her and worked with us to make us a great deal we left feeling we both got a dreat deal from A genuinely good person. More

Report | Print

happy customers We went to westLake to buy one car and thanks to Ken's efforts in finding another car that we were looking for we bought two cars and traded in a car. We went to westLake to buy one car and thanks to Ken's efforts in finding another car that we were looking for we bought two cars and traded in a car. He was courteous and kept us informed as to the process. More

Report | Print

Great Service -Exceptional service -Extremely knowledgeable staff -Not pushy at all -Listen to your inquiries and deliver -Made every effort to ensure I was aw -Exceptional service -Extremely knowledgeable staff -Not pushy at all -Listen to your inquiries and deliver -Made every effort to ensure I was aware of all vehicle features -Helped walk through and setup technology features More

Report | Print