Ken Delk | Page 38

Ken was great in the process. Everything was done in a timely fashion and the car and all of the options were properly shown. It was a solid experience. timely fashion and the car and all of the options were properly shown. It was a solid experience. More

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The BMW experience at Ganley BMW was made possible by the friendly atmosphere and professionalism in which Ken Delk, my Client Advisor, presented himself on the day of the purchase of my BMW 328i sedan. Th friendly atmosphere and professionalism in which Ken Delk, my Client Advisor, presented himself on the day of the purchase of my BMW 328i sedan. The length of time Ken gave me to drive the BMW around the dealership area was unexpected. It gave me a great BMW driving experience and was appreciated as well. Robert Stecker then introduced himself as the New Car Manager and was very personable and professional. Mike Hall, the Business Manager, was friendly, courteous, and professional as well. I would not only recommend driving a BMW but driving a BMW from the Ganley BMW team of Robert Stecker, Ken Delk and Mike Hall a must! More

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Competitive prices and exceptional customer service. Competitive prices and exceptional customer service. Ken was very friendly and obtained a reasonable rate for my trade. I trusted his judgement, wh Competitive prices and exceptional customer service. Ken was very friendly and obtained a reasonable rate for my trade. I trusted his judgement, which is what ultimately convinced me to side with BMW over two other options. All others were also very friendly. Dealership is very clean, and coffee is appreciated. More

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My sales rep was extremly professional, explained in great detail vehicle features, etc... I had an overall good customer experience, for the most part my needs/expectations were met, other than value great detail vehicle features, etc... I had an overall good customer experience, for the most part my needs/expectations were met, other than value of my trade-in. More

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Ken's the best. No pressure type of car salesman. Knows the product well. Helped me program my new 5 series with my garage door. Can't say enough good things about Ken. Will always by through Ken, even i the product well. Helped me program my new 5 series with my garage door. Can't say enough good things about Ken. Will always by through Ken, even if he leaves and goes to another dealer. - Gary Sosenko More

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Ken was an excellent salesman! I had to put off delivery due to personal issues and Ken was a true gentleman about it! Can't say enough good things! Thanks again! due to personal issues and Ken was a true gentleman about it! Can't say enough good things! Thanks again! More

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I have only good to say about Ganley BMW. When getting a new car, the worst part is typically the negotiation process - especially when trading in an existing vehicle. The Ganley folks were straightforward new car, the worst part is typically the negotiation process - especially when trading in an existing vehicle. The Ganley folks were straightforward without being condescending. I would recommend this dealership. More

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My husband wanted to lease a 2013 BMW M6. We were having difficulty getting sufficient information about the car from our local BMW dealership. We were referred to Ken Delk at the Middleburg Heights dealer difficulty getting sufficient information about the car from our local BMW dealership. We were referred to Ken Delk at the Middleburg Heights dealership. From the moment I spoke with Ken the first time, he answered my questions about the car, searched for a car while we were still on the phone, and in less than 24 hours, we had a price on the car. Ken was very personable, professional, and polite. When my husband acquired the car, Ken spent well over an hour demonstrating the many features on the car. Ken made the process very easy, and we highly recommend him for anyone looking to purchase a BMW. More

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Just got our third new BMW through Ganley. As usual the team there was AWESOME! My wife & I traded in our 2011 R350 & 2012 G37 Convertible for a new Black/Black 2013 X5 Premium 7 seater for her & we LOVE I team there was AWESOME! My wife & I traded in our 2011 R350 & 2012 G37 Convertible for a new Black/Black 2013 X5 Premium 7 seater for her & we LOVE IT! The buying experience was smooth & simple as usual & I wanted to give a special thanks to all the guys I work with when I come in; Ken Delk, Fred Palmer, Mike Hall, Adam Moon, Tom Tunnell & Jim Strunk. You guys are a great team to work with, thanks very much for all your help whenever I come in looking for cars, service, parts or accessories. I always reccomend Ganley & it is the BEST dealer I have worked with anywhere. More

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I had a very good all experience which is why I went back a second time to get my new 335Six from Ken Delk. Ken did a nice job this time as well. a second time to get my new 335Six from Ken Delk. Ken did a nice job this time as well. More

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