Ken Hanscom | Page 4

I took my 2018 Subaru Legacy / 3. 6R Limited in for a problem with the radio / head unit. After inspection it was found to have an internal problem. The radio / head unit was replaced 6R Limited in for a problem with the radio / head unit. After inspection it was found to have an internal problem. The radio / head unit was replaced per a warranty extension. Vitaliy Khlebnikov and Ken Hanscom were both very helpful and took care of my issue right away. Very happy with the service. Work done in one day 8/25/22. More

Print

My family had an amazing experience at Herb Gordon Subaru and would strongly recommend their services. Our Subaru Outback broke down on 495 travelling from New Jersey to South Carolina on vacation. We encoun and would strongly recommend their services. Our Subaru Outback broke down on 495 travelling from New Jersey to South Carolina on vacation. We encountered the warmest, friendliest service one could hope for in a tough predicament. Michael Goodman, Ken Hanscom, Luis and Debbie, to name just a few, went above and beyond with their help for our family. Thank you Herb Gordon Subaru! More

Print

My experience at the Herb Gordon Subaru Service Department was totally positive, from the very beginning. I felt valued as a customer. The service department is well-organized. My Service Advisor, Department was totally positive, from the very beginning. I felt valued as a customer. The service department is well-organized. My Service Advisor, Luis Prada, ensured that the service needs of my car were identified and addressed. He very clearly explained what had been done to my car and what upcoming service would be needed and when. Plus, he was extremely pleasant. Based on my experience at Herb Gordon Subaru’s service department, I will bring my car to them anytime service is needed. More

Print

Friendly and professional service staff. The estimated wait time was accurate. The waiting area was clean and comfortable. The estimated wait time was accurate. The waiting area was clean and comfortable. More

Print

I’ve been having my car serviced here for over 10 years. Everyone is incredibly attentive, considerate, and great to work with. Michael always goes above and beyond, and I feel confident that I’m being serv Everyone is incredibly attentive, considerate, and great to work with. Michael always goes above and beyond, and I feel confident that I’m being served with honesty and consideration. I really don’t think any other dealership or service center can compare. More

Print

Very pleased with my car service today. Ken made sure all was taken care of and was finished earlier than expected. Ken made sure all was taken care of and was finished earlier than expected. More

Print

Mike was great, always great service, in and out quick! ! Looking forward to the next trip ! Looking forward to the next trip More

Print

An excellent service and parts department with accurate time and price estimates, and some of the best customer service you can ask for! time and price estimates, and some of the best customer service you can ask for! More

Print

Ken did an outstanding job today from intake to delivery of my vehicle. He was very professional and customer service oriented of my vehicle. He was very professional and customer service oriented More

Print

Fast and friendly services on my key fob today etc etc etc etc etc etc etc etc etc etc More

Print