Ken Hanscom | Page 5

I’ve been having my car serviced here for over 10 years. Everyone is incredibly attentive, considerate, and great to work with. I feel confident that I’m being served with honesty and consideration. I reall Everyone is incredibly attentive, considerate, and great to work with. I feel confident that I’m being served with honesty and consideration. I really don’t think any other dealership or service center can compare. More

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Employees are all very professional as well as very friendly and helpful. I have been having my cars (first a WRX and then a Legacy) serviced there for 17-18 years. My husband used to drive Toyotas, bu friendly and helpful. I have been having my cars (first a WRX and then a Legacy) serviced there for 17-18 years. My husband used to drive Toyotas, but when he decided to buy a new car almost 3 years ago, I told him that if he would buy a Subaru I would take it for all the servicing since going to Herb Gordon is a good experience. He bought his first Subaru, a Forester, and he loves it and especially that I lived up to my promise of taking it for servicing. Herb Gordon Subaru has wonderful facilities, including a fancy coffee maker that makes a great mocha. Bathroom facilities are well stocked and super clean. But the best is the great servicing of cars and the great staff. I will always buy a Subaru and only at Herb Gordon where I will entrust all servicing to them. Thank you, Herb Gordon Subaru! More

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This dealership is everything a dealership should be,, especially with regard to service. It is so thorough and so well organized, and Harry Price my service manager isSo easy to work with and so quick to especially with regard to service. It is so thorough and so well organized, and Harry Price my service manager isSo easy to work with and so quick to respond to questions that I raise. More

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Rodney and Vitaliy are my go-to guys, but everyone I've interacted with has treated me like family. They always take care of me and my ride and I've always felt like they have my best interest in mind. Whe interacted with has treated me like family. They always take care of me and my ride and I've always felt like they have my best interest in mind. When I needed new tires, Rodney researched and found the right tires at my price point. Had one issue that Greg Edwards resolved and made right without question. This dealership and service department are the best! More

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Rodney Rogers is an EXCEPTIONAL Service Advisor. The management and personnel are ultra professional. The work is done within the promised time given! management and personnel are ultra professional. The work is done within the promised time given! More

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Dropped off my 2019 Forester for a recall repair. While there I also scheduled a stero repair, no sound from rear speakers, a wheel curb rash, and scratches on the rear door. The recall was done, the stero there I also scheduled a stero repair, no sound from rear speakers, a wheel curb rash, and scratches on the rear door. The recall was done, the stero required a new Amp, and 3 new speakers, requiring a trip to another repair facility. The wheel repair came out like new, also done at another Mile One dealership nearby. The door, although the body shop didn't think it would buff out, also looks new again. Absolutely 100% satisfied, they took the time to it right. Have been a customer since 1996. More

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Exceptional Service by Herb Gordon. The Service Advisors know Subaru cars and provide accurate advice on the maintenance. All questions are answered and the advice is designed to keep the Subaru in dependab know Subaru cars and provide accurate advice on the maintenance. All questions are answered and the advice is designed to keep the Subaru in dependable condition. Quality service at a reasonable price is the reason continue to bring my Subaru to Herb Gordon. More

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Went for oil change at Herb Gordon. Good and timely service. Friendly staff. Thanks for service special and complimentary car wash! Great work.I will be back. service. Friendly staff. Thanks for service special and complimentary car wash! Great work.I will be back. More

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Friendly and dependable service department. The service itself is excellent and the price is reasonable. Have been going to this dealer for well over ten years even though there is another Subaru much clos itself is excellent and the price is reasonable. Have been going to this dealer for well over ten years even though there is another Subaru much closer to our home. Will continue to do so. . More

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Very professional stuff, great service, always on time. As they say “we want you to be happy”, and they always follow their own rule. They always provide me with a loaner, which is extremely helpful As they say “we want you to be happy”, and they always follow their own rule. They always provide me with a loaner, which is extremely helpful More

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