Ken Harris | Page 6

The salesman and loan officer were kinda by there service needs some customers service classes especially Liz needs some customers service classes especially Liz More

by yuphouse Verified Customer Verified Customer

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They were all GREAT, helpful, understanding, patient & just over all fantastic customer service! 10/10 recommend them to anyone I know looking for a car! just over all fantastic customer service! 10/10 recommend them to anyone I know looking for a car! More

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Ken was great to work with, very knowledgeable, and had my interests in mind. Look forward to working with him in the future. my interests in mind. Look forward to working with him in the future. More

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Ken was an absolute pleasure to work with. From beginning to end, he demonstrated exceptional professionalism and responsiveness, making the entire car-buying process seamless and efficient. W From beginning to end, he demonstrated exceptional professionalism and responsiveness, making the entire car-buying process seamless and efficient. Without a doubt, this was the best car-buying experience I've ever had. More

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Emily was very professional, making our first service experience there a pleasant one. The customer service lounge was top-notch as well. experience there a pleasant one. The customer service lounge was top-notch as well. More

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My family has purchased from Klaben over the last 30 years and keep coming back. The Customer Service is A1, I called to see if there was a specific vehicle available and reached Ken Harris. We did ever years and keep coming back. The Customer Service is A1, I called to see if there was a specific vehicle available and reached Ken Harris. We did everything over the phone/email on a Friday. Bank was closed Saturday, and he was off on Monday. Tuesday morning 5 minutes after opening he messaged with a buyer's order and asked what I wanted to do next. We scheduled a time to come in that afternoon, and he gave me a list of what to bring. I walked in at 5:15 my vehicle was clean and ready. We met with him and scheduled our first free service appointment, then met with Brian Franklin in Finance. Brian had all paperwork ready to go. We went over payment options with no hidden surprises. We were out of finance by 5:45. Ken then spent the next 20 minutes going over all the features of my vehicle with me. Leaving there I felt we were treated very well. Both Ken and Brian didn't treat us as if they wanted to throw us the keys and "get out". Even talked with Brian about my last two purchases with them--that he brought up. Then to top it off this morning Ken reached out to make sure I was enjoying my vehicle and to make sure I didn't have any other questions. Not as if it was a requirement but as a genuine concern. One of a kind Salesman!!! I have no doubt we will be back again. More

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Ken Harris was great. He was very knowledgeable, helpful and courteous. All other Klaben personnel were helpful as well. Transaction took us past closing time and there wa He was very knowledgeable, helpful and courteous. All other Klaben personnel were helpful as well. Transaction took us past closing time and there was no effort to hurry us along. Would return for the right vehicle in a heartbeat. More

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Mr. Klaben along with family and staff truly pride themselves on putting the customer first and the transaction second. I will forever be thankful for having the pleasure to have been an employee and themselves on putting the customer first and the transaction second. I will forever be thankful for having the pleasure to have been an employee and a customer of this incredible dealership. They truly take the buying process out and make sure it's more of a personal experience and go above and beyond to make sure no matter the situation you leave Klaben with a smile and satisfaction. I will forever be thankful for every lesson I was blessed to learn from this place. Don't just buy a car build a relationship the last generations!! More

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Great experience! I came to Klaben knowing exactly which vehicle I wanted. Upon my arrival, Ken had the Jeep pulled up, clean, and ready to go. The process was extreme I came to Klaben knowing exactly which vehicle I wanted. Upon my arrival, Ken had the Jeep pulled up, clean, and ready to go. The process was extremely seamless and super professional, which I hadn't really seen elsewhere. Ken made the car buying process very enjoyable with no stress involved. More

by JHUMPHRYS Verified Customer Verified Customer

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Amazing people! Came in there looking for a newer truck and ken took great care of us. Gave not only me respect but my family. I would definitely buy another vehicle Came in there looking for a newer truck and ken took great care of us. Gave not only me respect but my family. I would definitely buy another vehicle there. Great people and great place! More

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