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Ken King
Ken King at Byers Mazda

Ken King

Mazda Service Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

Contact Me
4.8
150 Reviews

Dealership Experience

14 yrs

Industry Experience

41 yrs, 4 mos

Languages Spoken

English English

4.8

150 Reviews

Write a Review

150 Reviews of Ken King

June 26, 2025

Dealership Rating
Employee Rating

Ken was knowledgeable and helpful. I had a situation with my car that needed fixed in order to drive it more than a mile or so. Ken got my car in and gave me a loaner car. Everyone the More

by osubuckeye93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 27, 2025

Byers Mazda responded

Thank you for sharing your experience with us! We're delighted to hear that Ken and the Byers Mazda team provided such helpful service, including a loaner car and informative video. We appreciate your recommendation and look forward to assisting you in the future!

June 14, 2025

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Employee Rating

Ken was very polite and he and the group worked through different things to help solve my concerns More

by ballbj72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2025

Byers Mazda responded

We're so glad Ken & the Byers Mazda team could assist you! Thanks for sharing your experience and please don't hesitate to reach out if we can be of service again in the future!

June 10, 2025

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Employee Rating

Professional, pleasant, keep you well updated and explain services and options well. Not sure there's anything they could do better. More

by bethannekennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber, Stevie Ballinger

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Jun 11, 2025

Byers Mazda responded

Thank you so much for your kind words. We’re thrilled to know that you had a positive experience and felt well-informed throughout the process. Providing professional, clear, and pleasant service is something we strive for every day, and it’s wonderful to hear that it resonated with you. Your feedback means the world to us, and we’re delighted to have met your expectations. If you need anything in the future, don’t hesitate to reach out. We’re always here to help!

June 06, 2025

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Employee Rating

The dealership was well maintained, clean, and very accessible. They made it easy to schedule and the process was quick and easy. More

by clyman5450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber, Stevie Ballinger

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Jun 09, 2025

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear you found our dealership clean, accessible, and easy to work with. Providing a quick and seamless process is always our goal, and your feedback lets us know we're on the right track. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to helping you again in the future!

June 03, 2025

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Employee Rating

The service man who helped me was very courteous and professional. The service didn’t take long either! Enjoyed the experience! More

by barbcatlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber, Stevie Ballinger

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Jun 04, 2025

Byers Mazda responded

We're delighted to hear that our team at Byers Mazda provided you with courteous and efficient service. Thank you for sharing your positive experience!

May 31, 2025

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Employee Rating

The service department is fantastic. The Full Circle Inspection video is a great bonus to keep my car in great working order. I appreciate it! More

by KMALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber, Stevie Ballinger

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Jun 02, 2025

Byers Mazda responded

We're delighted to hear that you found our service department at Byers Mazda fantastic and appreciated the inspection video! Keeping your car in top shape is our priority, and we're here whenever you need us! Safe travels!

May 24, 2025

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Employee Rating

Ken was very helpful when our car needed repairs when we were 8 hours from home. More

by Gardnerd11303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

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May 26, 2025

Byers Mazda responded

Hi Gardner! Thank you for leaving us this five-star review and for your kind words for Ken from our service team at Byers Mazda! We'll see you next time!

May 03, 2025

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Employee Rating

Used the express oil change and video check services, very quick and thorough. Recomend these services for your Mazda. More

by DEPCOAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

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May 05, 2025

Byers Mazda responded

Thank you for recommending our express oil change and video check services at Byers Mazda! We're glad to hear that your experience was quick and thorough. We look forward to serving you again in the future!

May 03, 2025

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Employee Rating

An excellent job of finding my problem and dealing with me showing up unannounced. Most helpful More

by kahmfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber, Stevie Ballinger

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May 05, 2025

Byers Mazda responded

Hi Kahmfan! Thank you for leaving us this five-star review and for your kind words about our service team at Byers Mazda! We'll see you next time!

May 07, 2025

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled we could help you with your concern, even without an appointment. Providing helpful and efficient service is always our top priority. If there’s anything else we can assist you with, please don’t hesitate to reach out. We truly appreciate your feedback!

April 24, 2025

Dealership Rating
Employee Rating

I asked Ken a very valid question about if something was covered under warranty and instead of just telling me it wasn't, he chuckled like it was an extremely silly question to ask. I hope he doesn't treat More

by trentsthompson
Service Price Transparency
Workmanship
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Recommend Dealer
No
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