Ken Mercer
Ken Mercer at Heritage Honda Westminster

Ken Mercer | Page 3

Sales Associate - Call Me Direct - 410-840-5359

Heritage Honda Westminster

580 Baltimore Blvd
Westminster, MD 21157

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5.0
183 Reviews

A Honda Loyalist since 1990 when I purchased my first 1990 Honda Accord EX CPE. Today I enjoy drives with my wonderful wife in my brand new 2023 Honda Ridgeline while her 2024 Honda CR-V is in the garage. I truly enjoy helping others become a part of the Honda family.

Dealership Experience

5 yrs, 10 mos

Specialties & Trainings

100% Honda Trained - 100% Dealer Rater Trained

5.0

183 Reviews

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183 Reviews of Ken Mercer

June 06, 2026

Dealership Rating
Employee Rating

The dealership is nothing special. Too much meanless communication. However, Ken Mercer is excellent! It was a very good "car buying" experience because of him. Bill More

by gardnerwestmd
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ahad Ansari

May 18, 2026

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Employee Rating

Great dealer, we were in a rush and the team tried to go as quick as they could. They really look out for you More

by Louie
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Greg smith

May 22, 2026

Heritage Honda Westminster responded

Hello Louie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 07, 2026

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Thank you Ken and the whole Westminster team for such a great buying experience. Literally THE BEST and SMOOTHEST process start to finish that we’ve ever had. You guys (and you specifically) are now our go More

by Adam B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Lee, Wyatt Imhoff

May 08, 2026

Heritage Honda Westminster responded

Hi Adam, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

April 30, 2026

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Was a pleasure to do business with Ken and Heritage great selection and aggressive pricing very happy with our purchase More

by lzinne
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Imhoff

May 01, 2026

Heritage Honda Westminster responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 29, 2026

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I bought a civic for my daughter from Ken. He was nice to work with. There were no surprises and everything was great. I liked him and appreciated how patient he was explaining everything. More

by Cameron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Simpson

May 01, 2026

Heritage Honda Westminster responded

Hi Cameron, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 27, 2026

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Ken was very supportive during the process of buying my first vehicle. He explained the process thoughtfully! More

by Mackenzie
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Recommend Dealer
Yes

Other Employees Tagged: Michelle Garrett , Bryan Duff

April 22, 2026

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Ken Mercer was exceptional and the overall service at the dealership and all employees we worked with was also top tier. Very impressed and very happy! Will highly recommend to family & friends! More

by Melissa Gutierrez
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Lee, Keith O'Connor, Lee Ferguson, Wyatt Imhoff , Bryan Duff, Bryant Jordan

Apr 25, 2026

Heritage Honda Westminster responded

Hi Melissa, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 20, 2026

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Ken has extensive knowledge in his field, was easy to work with, and made sure we were completely satisfied with the purchase of our CR-V Hybrid. More

by Jim M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle Garrett

Apr 24, 2026

Heritage Honda Westminster responded

Hello Jim, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Westminster so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

March 08, 2026

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This was our second time working with Ken, and once again he exceeded our expectations. He took the time to really listen to what we needed, guided us through every step, and made everything come toget More

by jharlanhill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Simpson

Mar 11, 2026

Heritage Honda Westminster responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 20, 2026

Dealership Rating
Employee Rating

This is our second time working with Ken and we had another great experience with him. He was very helpful, listened to our needs and made it happen for us. We had to bring our kids with us... But Ken More

by Jen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith O'Connor , Shane Simpson

Feb 22, 2026

Heritage Honda Westminster responded

Jen, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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