Kenneth "Rags" Jones | Page 4
Service Consultant
Wolfchase Honda
2982 N Germantown Rd
Bartlett, TN 38133
Dealership Experience
5 yrs, 7 mos
Industry Experience
35 yrs, 3 mos
Languages Spoken
English
301 Reviews
Write a Review301 Reviews of Kenneth "Rags" Jones
June 22, 2021
There was a rear noise, i thought it was read differential needing fluid changed. The repair shop just did that. They should have diagnosed it instead of taking my words for it. The multi poin differential needing fluid changed. The repair shop just did that. They should have diagnosed it instead of taking my words for it. The multi point inspection did not catch it. The noise was less but still there while driving and this time it correlated to when breaks were applied. Took the car back, they diagnosed it and they found the read break pads (inside ones) were completely worn. Had they inspected/diagnosed it from the get go, i would have save $150 differential fluid exchange. Regardless the car is smooth now so i am ok. More
June 20, 2021
Wonderful service! I was visiting from out of state when check engine light turned on. I was treated like a long time customer. The problem was fixed quickly and at a fair price. check engine light turned on. I was treated like a long time customer. The problem was fixed quickly and at a fair price. More
Other Employees Tagged: Dexter Alexander, Skylar Lewis
May 21, 2021
Luis & Terrence made this happen in less thsn 4 hours. They led a fabulous processional team including Mister Bill Thomas, and Daniel & Daniel. Also let's recognize the sales assistant who called me a w They led a fabulous processional team including Mister Bill Thomas, and Daniel & Daniel. Also let's recognize the sales assistant who called me a week ago to let me know that Wolfchase could make a strong swap for a new CRV. This is 6th Honda going back to the 80's:3 Civics, a 2020 Fit, and 3 CRVs, the two most recent from working with Luis & Terrence. More
Other Employees Tagged: Terence Williams, Luis Castillo , Bill Thomas, Daniel, Daniel
May 19, 2021
It is always a pleasure to visit Wolfchase Honda. The services department treats every visitor as a valued member. They are knowledgeable and and extremely helpful. Kenneth R. Jones is exceptional. Tha services department treats every visitor as a valued member. They are knowledgeable and and extremely helpful. Kenneth R. Jones is exceptional. Thank you for always providing quality service. More
May 10, 2021
Excellent service from the moment I arrive to the facility for the department of service. Attention of the staff where in place all the time offering snacks and giving me updates regarding the servic facility for the department of service. Attention of the staff where in place all the time offering snacks and giving me updates regarding the service how much time the service would take. More
Other Employees Tagged: Dexter Alexander, Skylar Lewis, Yeen Briceno, Donnie Fulkerson, John Tierney , Les Kruger, Lea Lawrence, Josh Matson, Mario Rossi