Kenneth "Rags" Jones
Kenneth "Rags" Jones at Wolfchase Honda
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Kenneth "Rags" Jones | Page 5

Service Consultant

Wolfchase Honda

2982 N Germantown Rd
Bartlett, TN 38133

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4.9
299 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

35 yrs, 2 mos

Languages Spoken

English English

4.9

299 Reviews

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299 Reviews of Kenneth "Rags" Jones

April 27, 2021

Dealership Rating
Employee Rating

Your employees are very nice they know what you talking about keeping a good smile on their face at time and come in the waiting room and let you know how mush longer it will before the work is finish More

by wnerren1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dexter Alexander

May 10, 2021

Wolfchase Honda responded

Thanks for your 5-star rating and your recent business. it's great to hear that you enjoyed your recent service visit and found our team to be both friendly and professional. We value your loyalty and look forward to serving you again.

April 22, 2021

Dealership Rating
Employee Rating

I dropped my car off for a full detail, used the shuttle service to get back home, very happy with the work and the overall experience. More

by VRHILL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 23, 2021

Wolfchase Honda responded

Thank you for taking time out of your day to provide such amazing feedback regarding your recent visit to Wolfchase Honda's Service Department. It's great to hear that you are so happy with the experience and also that you enjoyed the complimentary shuttle service. We value your business and look forward to serving you again.

April 21, 2021

Dealership Rating
Employee Rating

Kenneth was very kind and courteous. Was very attentive to me and my visit. I was offered a snack and drink while waiting which is a nice perk. More

by MSCIANNI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 22, 2021

Wolfchase Honda responded

Thank you for your kind review, we're so happy to hear you enjoyed your recent visit to Wolfchase Honda's Service Department. It's also great to know that you found Kenneth to be very attentive and enjoyed the snacks while you were waiting. We value your business and look forward to serving you again.

April 21, 2021

Dealership Rating
Employee Rating

The check in and check out friendly and efficient. My repair representative friendly and knowledgeable. The wait area clean and comfortable with someone offering snack and bottled water. More

by LELOUVRE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 21, 2021

Wolfchase Honda responded

Thank you so much for taking time out of your day to leave feedback regarding your recent visit to our Service Department. We really appreciate the fact that you enjoyed working with Kenneth and found him to be both knowledgeable and efficient. Kenneth has been with us a long time now and strives to provide a truly exceptional experience to each and every customer he has the pleasure of working with. It's so great to hear that you enjoyed the clean environment and the complimentary refreshments as well. We value your business and look forward to serving you again.

April 21, 2021

Dealership Rating
Employee Rating

The staff was very nice and they offered free refreshments while I wanted for my car. The wait for my car to be serviced was not very long More

by PEARLIE7506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 22, 2021

Wolfchase Honda responded

Pearlie, thanks for choosing Wolfchase Honda for your recent service needs. We're thankful for your business and happy to hear that you found our staff to be friendly and efficient and enjoyed the complimentary refreshments. We look forward to serving you again.

April 20, 2021

Dealership Rating
Employee Rating

Always a pleasure to come in because everyone is always super nice! Usually get Dexter and always happy with his service. This time got Kenneth and could not have been better service. Both are very perso More

by DANNYBANTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dexter Alexander

Apr 20, 2021

Wolfchase Honda responded

First and foremost, thank you for your continued loyalty to Wolfchase Honda's service department. We are happy to hear that you had another great experience and enjoyed working with our team. We have a great group in our Service Department right now and are so proud of the service the provide to our customers. We value your business and look forward to serving you again.

April 14, 2021

Dealership Rating
Employee Rating

Kenneth Jones was knowledgeable, personable and took the time to explain to me, a total car dweeb, what was going on w/ my 2011 Honda Civic (her name is Jane). Even though the work was costly, it was neces More

by BHOLMGREN
Recommend Dealer
Yes
Apr 20, 2021

Wolfchase Honda responded

Thanks for trusting Jane in the care of our Service Department, Beverly. We couldn't be happier that you enjoyed the experience provided to you by Kenneth and that he took the time to explain to you exactly what was going on. We are the only Honda dealership in the area that uses Genuine Honda Parts, so although it cost a bit extra, the service will contribute to the longevity of the vehicle, and I'm sure Jane's worth it. We value your business and wish you and Jane many more happy miles together.

April 04, 2021

Dealership Rating
Employee Rating

First time I had Kenneth, he is a very personable and friendly person. He hit it off on the first tee when he told me he was a Golfer. We had a good rapport, and the main thing ,he took care of business More

by DANNYBANTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dexter Alexander , The ladies at the checkout were very personal and funny! Great experience!

Apr 22, 2021

Wolfchase Honda responded

Thank you, Danny, for taking the time to leave feedback regarding your recent visit to Wolfchase Honda. It's so great to hear that you enjoyed dealing with Kenneth in our Service Department. It's always good when you can build a relationship with your Service Advisor, and I will be sure to pass your comments along to Kenneth. We value your business and look forward to serving you again.

April 01, 2021

Dealership Rating
Employee Rating

Our experience was great. We will be back. I don’t know why I am required to write 25 words. Y’all asking too much. More

by KEBA_TREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 22, 2021

Wolfchase Honda responded

Keba, thanks for the 5-star rating and the excellent feedback. I understand your feelings about the 25 words, it's just something that DealerRater requires because they want to hear a little more detail about your experience, so we appreciate you accommodating that requirement. We value your business and look forward to serving you again.

March 30, 2021

Dealership Rating
Employee Rating

Kenneth was awesome got me in and out quickly! He even gave me a print out of all the services to come for my car, which helped me to plan with my other Honda as well! Thank you again bud! More

by Tiffany M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 22, 2021

Wolfchase Honda responded

Thanks, Tiffany, for taking the time out of your day to provide feedback regarding your recent visit to our Service Department. We're so happy to hear that you enjoyed your service experience provided by Kenneth, as he is a valued member of our Service Team. We value your loyalty and look forward to serving you again.

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