Kenneth "Rags" Jones
Kenneth "Rags" Jones at Wolfchase Honda

Kenneth "Rags" Jones | Page 8

Service Consultant

Wolfchase Honda

2982 N Germantown Rd
Bartlett, TN 38133

4.7
323 Reviews
4.7

323 Reviews

Write a Review

Dealership Experience

7 yrs, 9 mos

Industry Experience

37 yrs, 5 mos

Languages Spoken

English English

323 Reviews of Kenneth "Rags" Jones

April 14, 2021

Dealership Rating
Employee Rating

Kenneth Jones was knowledgeable, personable and took the time to explain to me, a total car dweeb, what was going on w/ my 2011 Honda Civic (her name is Jane). Even though the work was costly, it was neces More

by BHOLMGREN
Recommend Dealer
Yes
Apr 20, 2021

Wolfchase Honda responded

Thanks for trusting Jane in the care of our Service Department, Beverly. We couldn't be happier that you enjoyed the experience provided to you by Kenneth and that he took the time to explain to you exactly what was going on. We are the only Honda dealership in the area that uses Genuine Honda Parts, so although it cost a bit extra, the service will contribute to the longevity of the vehicle, and I'm sure Jane's worth it. We value your business and wish you and Jane many more happy miles together.

April 04, 2021

Dealership Rating
Employee Rating

First time I had Kenneth, he is a very personable and friendly person. He hit it off on the first tee when he told me he was a Golfer. We had a good rapport, and the main thing ,he took care of business More

by DANNYBANTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dexter Alexander , The ladies at the checkout were very personal and funny! Great experience!

Apr 22, 2021

Wolfchase Honda responded

Thank you, Danny, for taking the time to leave feedback regarding your recent visit to Wolfchase Honda. It's so great to hear that you enjoyed dealing with Kenneth in our Service Department. It's always good when you can build a relationship with your Service Advisor, and I will be sure to pass your comments along to Kenneth. We value your business and look forward to serving you again.

April 01, 2021

Dealership Rating
Employee Rating

Our experience was great. We will be back. I don’t know why I am required to write 25 words. Y’all asking too much. More

by KEBA_TREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2021

Wolfchase Honda responded

Keba, thanks for the 5-star rating and the excellent feedback. I understand your feelings about the 25 words, it's just something that DealerRater requires because they want to hear a little more detail about your experience, so we appreciate you accommodating that requirement. We value your business and look forward to serving you again.

March 31, 2021

Dealership Rating
Employee Rating

Kenneth was awesome got me in and out quickly! He even gave me a print out of all the services to come for my car, which helped me to plan with my other Honda as well! Thank you again bud! More

by Tiffany M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2021

Wolfchase Honda responded

Thanks, Tiffany, for taking the time out of your day to provide feedback regarding your recent visit to our Service Department. We're so happy to hear that you enjoyed your service experience provided by Kenneth, as he is a valued member of our Service Team. We value your loyalty and look forward to serving you again.

March 24, 2021

Dealership Rating
Employee Rating

Thank you for the excellent service! Mr. Jones took outstanding care of us. Everyone there is extremely professional and helpful. We will certainly be return customers and recommend everyone we know More

by HENDRICKSTANYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Wolfchase Honda responded

it's great to hear that your recent visit earned our team a 5-star rating! It's also great to know that it's an experience that you'd recommend to everyone you know. That's one of the best compliments we can receive. Thank you for taking the time to share such amazing feedback, we truly appreciate it.

March 20, 2021

Dealership Rating
Employee Rating

In being a HONDA owner since 2016 (purchasing from Wolfchase Honda), I’ve always received excellent service which over the years has led me to travel the extra distance to Wolfchase Honda although oft More

by KRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

Wolfchase Honda responded

Thank you for taking the time to provide feedback regarding your recent service experience. I sincerely apologize for the level of service you received from our Advisor, Kenneth. I will certainly share your comments with our Service Director, who can review your experience with all parties involved and take the appropriate action. If you would like to elaborate on your experience, please just respond privately to me here and I will make sure the details get forwarded with the rest of the review as well. We value your loyalty over the years and your opinion as well.

March 16, 2021

Dealership Rating
Employee Rating

Fast service and excellent customer service . My go to dealership for servicing all of my Honda vehicles. There's no place like wolfchase Honda. They are #1 More

by Ink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

Wolfchase Honda responded

Wow, thanks for your amazing comments and your 5-star ratings! We love to hear this kind of feedback from our loyal customers. We truly appreciate your patronage and look forward to serving you and your Hondas again.

March 09, 2021

Dealership Rating
Employee Rating

They were friendly, helpful, and professional. I made an appointment easily online. Drop-off was seamless and my car was ready before I expected it! More

by ambgei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Skylar Lewis

Mar 26, 2021

Wolfchase Honda responded

Thanks so much for your amazing feedback. It's so awesome to hear that your servuce experience was so easy, that's exactly what we strive for. I'm happy to hear that you enjoyed dealing with Kenneth, as he is a valued member of our Service Team. We value your business and look forward to serving you again.

March 06, 2021

Dealership Rating
Employee Rating

Very happy with the service department great service enjoyed keep up the awesome job plan on bring all my vehicles to you from now on More

by CARLOS-WHITE
Recommend Dealer
Yes

Other Employees Tagged: Dexter Alexander, Skylar Lewis, Yeen Briceno, Donnie Fulkerson, John Tierney , Les Kruger, Lea Lawrence, Josh Matson, Mario Rossi

March 04, 2021

Dealership Rating
Employee Rating

I have taken my 2014 Honda Civic to this service dept since I purchased it in May of 2014. They have always done excellent work and are very friendly. I would recommend to anyone who wants good service More

by alfanoralfn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
8
...

Dealership Inventory (244 Vehicles)

used 2024 Honda CR-V Hybrid car, priced at $37,500
2024 Honda CR-V Hybrid
used
Crystal Black Pearl exterior
CVT
All-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $38,584
2026 Honda CR-V Hybrid
new
Radiant Red Metallic exterior
CVT
All-wheel Drive
new 2026 Honda Odyssey car, priced at $47,930
2026 Honda Odyssey
new
Radiant Red Metallic II exterior
Automatic
Front-wheel Drive
used 2015 Nissan Rogue car, priced at $15,750
2015 Nissan Rogue
used
Pearl White exterior
CVT
Front-wheel Drive
used 2021 Toyota RAV4 Hybrid car, priced at $30,950
2021 Toyota RAV4 Hybrid
used
Super White exterior
CVT
All-wheel Drive
new 2026 Honda Ridgeline car, priced at $43,204
2026 Honda Ridgeline
new
Platinum White Pearl exterior
Automatic
All-wheel Drive