Kenneth "Rags" Jones
Kenneth "Rags" Jones at Wolfchase Honda

Kenneth "Rags" Jones | Page 7

Service Consultant

Wolfchase Honda

2982 N Germantown Rd
Bartlett, TN 38133

4.7
323 Reviews
4.7

323 Reviews

Write a Review

Dealership Experience

7 yrs, 9 mos

Industry Experience

37 yrs, 5 mos

Languages Spoken

English English

323 Reviews of Kenneth "Rags" Jones

May 19, 2021

Dealership Rating
Employee Rating

It is always a pleasure to visit Wolfchase Honda. The services department treats every visitor as a valued member. They are knowledgeable and and extremely helpful. Kenneth R. Jones is exceptional. Tha More

by MONTGOMERYMV07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2021

Wolfchase Honda responded

Thanks for your wonderful review, we appreciate you taking the time to post such amazing feedback. I will be happy to pass your comments along to our entire Service Team so they know their efforts have been recognized. We value your loyalty and look forward to serving you for many more years.

May 10, 2021

Dealership Rating
Employee Rating

Excellent service from the moment I arrive to the facility for the department of service. Attention of the staff where in place all the time offering snacks and giving me updates regarding the servic More

by CHEOCASIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dexter Alexander, Skylar Lewis, Yeen Briceno, Donnie Fulkerson, John Tierney , Les Kruger, Lea Lawrence, Josh Matson, Mario Rossi

May 10, 2021

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback regarding your recent visit to our Service Center at Wolfchase Honda. It's great to hear that you enjoyed the overall service experience and found our team to be both attentive and accommodating. We value the opportunity to serve you and look forward to serving you again.

May 06, 2021

Dealership Rating
Employee Rating

Basically, it was a good experience. My only cause for concern was that they overfilled my crankcase a little with oil. They put four quarts in whereas my n1.5 liter engine takes 3.7 quarts. More

by MAGOWANDULCIMERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2021

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent service needs and thank you for your feedback. I will certainly give a copy of your comments to our Service Director and Service Manager so that they can cover this during their next meeting with our team. On behalf of our service team, I apologize for the overfill and understand how your feel. Hopefully the next service visit, we will get it right and not overfill it for you. We value your business and look forward to serving you again.

May 08, 2021

MAGOWANDULCIMERS responded

Thank you. I plan on using Wolfchase Honda for the next service on my car.

April 28, 2021

Dealership Rating
Employee Rating

The service writer mr jones went the extra distance to help me resolve my problem with the air conditioning unit in my car which has had problems every year I have owned it a 2017 CRV Touring. More

by MONTEDONICO
Recommend Dealer
Yes
May 10, 2021

Wolfchase Honda responded

Thank for the 5-star rating and for choosing Wolfchase Honda for your recent Service needs. I'm happy to hear that Kenneth was able to get you taken care of and that you enjoyed his service. Kenneth is a valued member of our Service Team and always strives to provide only the best to our clients. We value your business and look forward to serving you again.

April 27, 2021

Dealership Rating
Employee Rating

Your employees are very nice they know what you talking about keeping a good smile on their face at time and come in the waiting room and let you know how mush longer it will before the work is finish More

by wnerren1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dexter Alexander

May 10, 2021

Wolfchase Honda responded

Thanks for your 5-star rating and your recent business. it's great to hear that you enjoyed your recent service visit and found our team to be both friendly and professional. We value your loyalty and look forward to serving you again.

April 22, 2021

Dealership Rating
Employee Rating

I dropped my car off for a full detail, used the shuttle service to get back home, very happy with the work and the overall experience. More

by VRHILL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2021

Wolfchase Honda responded

Thank you for taking time out of your day to provide such amazing feedback regarding your recent visit to Wolfchase Honda's Service Department. It's great to hear that you are so happy with the experience and also that you enjoyed the complimentary shuttle service. We value your business and look forward to serving you again.

April 22, 2021

Dealership Rating
Employee Rating

The staff was very nice and they offered free refreshments while I wanted for my car. The wait for my car to be serviced was not very long More

by PEARLIE7506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2021

Wolfchase Honda responded

Pearlie, thanks for choosing Wolfchase Honda for your recent service needs. We're thankful for your business and happy to hear that you found our staff to be friendly and efficient and enjoyed the complimentary refreshments. We look forward to serving you again.

April 21, 2021

Dealership Rating
Employee Rating

The check in and check out friendly and efficient. My repair representative friendly and knowledgeable. The wait area clean and comfortable with someone offering snack and bottled water. More

by LELOUVRE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2021

Wolfchase Honda responded

Thank you so much for taking time out of your day to leave feedback regarding your recent visit to our Service Department. We really appreciate the fact that you enjoyed working with Kenneth and found him to be both knowledgeable and efficient. Kenneth has been with us a long time now and strives to provide a truly exceptional experience to each and every customer he has the pleasure of working with. It's so great to hear that you enjoyed the clean environment and the complimentary refreshments as well. We value your business and look forward to serving you again.

April 21, 2021

Dealership Rating
Employee Rating

Kenneth was very kind and courteous. Was very attentive to me and my visit. I was offered a snack and drink while waiting which is a nice perk. More

by MSCIANNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2021

Wolfchase Honda responded

Thank you for your kind review, we're so happy to hear you enjoyed your recent visit to Wolfchase Honda's Service Department. It's also great to know that you found Kenneth to be very attentive and enjoyed the snacks while you were waiting. We value your business and look forward to serving you again.

April 20, 2021

Dealership Rating
Employee Rating

Always a pleasure to come in because everyone is always super nice! Usually get Dexter and always happy with his service. This time got Kenneth and could not have been better service. Both are very perso More

by DANNYBANTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dexter Alexander

Apr 20, 2021

Wolfchase Honda responded

First and foremost, thank you for your continued loyalty to Wolfchase Honda's service department. We are happy to hear that you had another great experience and enjoyed working with our team. We have a great group in our Service Department right now and are so proud of the service the provide to our customers. We value your business and look forward to serving you again.

...
7
...

Dealership Inventory (244 Vehicles)

used 2024 Honda CR-V Hybrid car, priced at $37,500
2024 Honda CR-V Hybrid
used
Crystal Black Pearl exterior
CVT
All-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $38,584
2026 Honda CR-V Hybrid
new
Radiant Red Metallic exterior
CVT
All-wheel Drive
used 2021 INFINITI QX50 car, priced at $15,950
2021 INFINITI QX50
used
Black Obsidian exterior
CVT
Front-wheel Drive
new 2026 Honda Accord car, priced at $31,335
2026 Honda Accord
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $38,180
2026 Honda CR-V Hybrid
new
Radiant Red Metallic exterior
CVT
All-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $41,879
2026 Honda CR-V Hybrid
new
Crystal Black Pearl exterior
CVT
All-wheel Drive