"Kenya was such a huge help in the purchase of my car..."
Kenya was such a huge help in the purchase of my car Saturday.She was very caring and so knowledgeable. It was a pleasurable experience and I will definitely recommend the Suntrup dealership in the future.
"Ben Bizzle & Kenya Anselme are great! Kenya supplied lots..."
- Druen family
Ben Bizzle & Kenya Anselme are great! Kenya supplied lots of info, and Ben graciously finalized everything when Kenya was sick. Both are helpful, personable, & professional.
"Kenya Anselme won my business back for Suntrup"
- New Kona owner
When I bought my 2006 Jetta new from Suntrup VW, the experience was not pleasant. Long story short, it was a lot of infuriating runaround, and I had no interest in doing business with Suntrup again. When it came time for a new car, I only stopped by Suntrup Hyundai to look at Konas because they are close to home. I wasn’t even sure I wanted to speak with anyone. Kenya Anselme had no idea how difficult it would be, through no fault of her own, to gain my business. Fortunately, it was not like before. Ms. Anselme was down to earth, informative, personable, and most importantly, not one of those pushy salespeople with the usual sales pitch phrases. I’m thrilled to have worked with Kenya, and Suntrup should not underestimate how long a customer remembers both a positive and negative experience when buying a car. I feel lucky that someone kind happened to be available to answer my questions that day. Kenya Anselme really turned around my impression and experience with Suntrup. She deserves a great deal of praise.
- Ryan C
Kenya did a great job of communicating information and working with us to find the car we wanted. I highly recommend both her and the dealership. Great job!!
"I test drove 1 car which was fine. The next thing I knew,..."
I test drove 1 car which was fine. The next thing I knew, they had pulled my car up...I didn’t even see other color options
Kenya made the sale easy and not stressful. Even though my original choice wasn't available, she found me an even better one. Can't say enough...makes being a repeat customer easy and with a smile to boot!
It was a very low key pleasant car buying experience. The 3 people I dealt with were more than friendly, they were engaging. We talked business but beyond that they were genuine in their small talk conversation as we talked about everyday matters. They asked about my family and when I mentioned I had a son and daughter in the Air Force they thanked me for their service. The whole experience was like dealing with a friend not just a salesman. I intend to mention my experience to everyone that asks about my new car. I found Pat to be most pleasing and had a great sense of humor.
"Keepin’ it real!"
- John Henske
I’ve been to quite a few car dealerships in the last twenty years (unfortunately), and this is the first time I can recall where I’ve walked in, been able to get exactly what I had in mind, and walked out (drove out) with 100% satisfaction. Upon walking in, instead of being swarmed by a sales-hungry band of vultures, eager to make their commissions, Nathan and Kenya were quite the opposite, doing everything under their control to make this a painless, affordable, and expeditious experience. I walked in prepared to experience cliches, lies, and the general wishy-washiness most come to expect from used car salespeople, but We experienced nothing but genuine honesty, friendliness, empathy, and knowledge! The teamwork that Kenya and Nathan exhibited in making this a perfect experience for my wife and myself is all too uncommon, and I’d highly recommend Suntrup Hyundai South to anyone and everyone looking for an automobile!
"Out of five dealerships that I was in contact with Kenya..."
Out of five dealerships that I was in contact with Kenya at Suntrup was the only one who answered all of my questions without insisting I come in to test drive first. She won me over with her high level of customer service and passion for what she does. I drove past 2 other Hyundai dealerships on my way to Suntrup. I drove 45 miles away from my house to buy a car specifically from her. Everyone there was so helpful and friendly. We ended up buying two cars that day!! They definitely went above and beyond. Thank you!
"Kenya was absolutely amazing to work with during the 6+..."
- Seva P.
Kenya was absolutely amazing to work with during the 6+ hours it took for me to decide on a car. While the car I originally came in for was unavailable, Kenya was able to source several other options that all fit my list of must haves while also sticking to my budget. She was extremely patient with my questions and wanting go back and look at different cars. She was very kind and very knowledgeable despite only 1 of the several cars I looked at being the brand repped by the dealership. She made my first time buying a car a much more pleasant experience than I had expected!
Bobby in finance was quick, but thorough, understanding we were ready to get out the door and enjoy the new vehicle but never rushing through anything.
Unfortunately Kyle never introduced to me, despite being told to meet with him specifically.