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Keon Tobin
Keon Tobin | Page 16
Service Advisor
BMW of Catonsville
6700 Baltimore National Pike
Baltimore, MD 21228
189 Reviews
Please stop in and get best service for your vehicle that I personally can offer.... Here at the BMW OF CATONSVILLE we aim to go above and beyond.... I Thank you and safe travels!
Read moreDealership Experience
11 yrs, 4 mos
Industry Experience
11 yrs, 4 mos
Specialties & Trainings
GREAT CUSTOMER SERVICE
189 Reviews
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189 Reviews of Keon Tobin
February 27, 2019
Great service Service Representative communicated through the process. He was professional and courteous! I would take my car back for service at this dealership! T Service Representative communicated through the process. He was professional and courteous! I would take my car back for service at this dealership! Thank you! Melissa More
by Morant40
February 27, 2019
Blower motor replacement and oil change Keon provided exemplary service, handled contacting my warranty company and even completed the service sooner than expected. It's a BMW so I know Keon provided exemplary service, handled contacting my warranty company and even completed the service sooner than expected. It's a BMW so I know I'll be seeing you soon. Thanks Keon! More
by Bmw650Buyer
February 16, 2019
Great They always provide good service. Keon give good suggestions on keeping the car maintenance and up to date. BMW Catonsville is a good place to do busi They always provide good service. Keon give good suggestions on keeping the car maintenance and up to date. BMW Catonsville is a good place to do business with....great people. More
by Cheryl
February 12, 2019
Great service! I’ve been going to this dealership for a few months now and cannot rave enough about the quick service and amazing staff they have! Every time I’v I’ve been going to this dealership for a few months now and cannot rave enough about the quick service and amazing staff they have! Every time I’ve come in, Keon has been very friendly and helpful in making sure I am in and out the door in as little time as possible. I try to make appointments in advance whenever I can, but he and the staff have been great in accommodating me when things happen last minute. More
by Vtn5n
January 23, 2019
Service Excellent customer service by Keon, as well loaner department. I didn’t have to wait long and I was kept informed about my truck and what was service. Excellent customer service by Keon, as well loaner department. I didn’t have to wait long and I was kept informed about my truck and what was service. More
by Pmnzavas128
January 15, 2019
Service repair department I gave a 5 star rating because every time I get my bmw serviced it's always a smooth and easy transaction. I usually am serviced by Keon and he is fri I gave a 5 star rating because every time I get my bmw serviced it's always a smooth and easy transaction. I usually am serviced by Keon and he is friendly and has great customer service. More
by Shanta Harris
Other Employees Tagged: Joe Feng , Hassan Kholfi
December 19, 2018
Best customer relations and service! Had to get a last minute service as a walk-in again from running over a sneaky Maryland Pothole. As my service representative, Keon was awesome as al Had to get a last minute service as a walk-in again from running over a sneaky Maryland Pothole. As my service representative, Keon was awesome as always and got my tire replaced the same day on a timely manner. BMW of Cantonsville has had the best customer service I've had since owning a BMW and living in multiple cities over the years. More
by Everywhere
December 13, 2018
Service I bring my Bmw diesel to Keon at Catonsville. Great service beyond expectations. I had to deal with a manager for another thing. The manger went out o I bring my Bmw diesel to Keon at Catonsville. Great service beyond expectations. I had to deal with a manager for another thing. The manger went out of his way to help out. keon loves helping people so that’s a amazing gift to have. certainly makes a fun place . They always fix anything my car needs. More
by Sara
December 08, 2018
Left Rear Tire Leak. My car was due for its routine maintenance scheduled on 12/01/18. At the time of visit I requested for them to check the left rear tire for a slow lea My car was due for its routine maintenance scheduled on 12/01/18. At the time of visit I requested for them to check the left rear tire for a slow leak due to low tire pressure on the dash board of my car. After visit I noticed on dash board air pressure was balanced on all tires. The next morning I noticed the same tire pressure lower than the other ones. It got worst after couple of days then warning signal came on dash board. I reported it when I received a call to do a survey on 12/04/18 when he asked me did I have superb service. I then received another call from Catonsville BMW to bring my car in on 12/05/18. Keon helped me through this inconvenience and was able to get my tire changed due to a nail puncture after an inspection. I can say that Keon did an amazing job and went above and beyond to get this problem resolved. Now that was superb service. More
by Cranberry
November 26, 2018
Greatest service ever experience My experience with keon torbin was of epic proportion listened very well without judgement. Very polite,helpful and knowledgeable. My experience with My experience with keon torbin was of epic proportion listened very well without judgement. Very polite,helpful and knowledgeable. My experience with him I will forever share and will always return to him and BMW of catonsville. His tentivenes and attention to detail excels him in his capacity super great guy who has the ability to do so much more. Dewayne Vannoy More
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