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Keon Tobin
Keon Tobin | Page 16
Service Advisor
BMW of Catonsville
6700 Baltimore National Pike
Baltimore, MD 21228
191 Reviews
Please stop in and get best service for your vehicle that I personally can offer.... Here at the BMW OF CATONSVILLE we aim to go above and beyond.... I Thank you and safe travels!
Read moreDealership Experience
11 yrs, 5 mos
Industry Experience
11 yrs, 5 mos
Specialties & Trainings
GREAT CUSTOMER SERVICE
191 Reviews
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191 Reviews of Keon Tobin
March 20, 2019
Nothing less than professional. Keon has been as good a representative can be, and makes it a pleasure upon every visit. Everything functions like clockwork at this service facility. Keon has been as good a representative can be, and makes it a pleasure upon every visit. Everything functions like clockwork at this service facility. More
by Kmontalvo
March 11, 2019
Several major maintenance service repairs Came in for maintenance service repairs. The service advisor Keon Tobin among with other staff members (cashiers/ car loaners) are wonderful. Keon wal Came in for maintenance service repairs. The service advisor Keon Tobin among with other staff members (cashiers/ car loaners) are wonderful. Keon walked me though and explain what needed to be done and would work according to consumer’s financial situation and he could tell me certain things could wait until the next service to be done and therefore there is some breathing room for my wallet and I can prep for the next time. The manager Mel, staff and sales rep are wonderful, courteous and professional. They make sure the customers needs have been met and I can say that I’ve been treated very well and appreciate it. Been a long time customer and happy to tell other people to have service done at Cantonsville location. Keep up the great job and THANK YOU. More
by Groundhog537
Other Employees Tagged: Joe Feng, Ricky Catalan, Mel Cuesta, Korey Mathews , Kevin Hemmis, Dakotah Simpson
February 27, 2019
Great service Service Representative communicated through the process. He was professional and courteous! I would take my car back for service at this dealership! T Service Representative communicated through the process. He was professional and courteous! I would take my car back for service at this dealership! Thank you! Melissa More
by Morant40
February 27, 2019
Blower motor replacement and oil change Keon provided exemplary service, handled contacting my warranty company and even completed the service sooner than expected. It's a BMW so I know Keon provided exemplary service, handled contacting my warranty company and even completed the service sooner than expected. It's a BMW so I know I'll be seeing you soon. Thanks Keon! More
by Bmw650Buyer
February 16, 2019
Great They always provide good service. Keon give good suggestions on keeping the car maintenance and up to date. BMW Catonsville is a good place to do busi They always provide good service. Keon give good suggestions on keeping the car maintenance and up to date. BMW Catonsville is a good place to do business with....great people. More
by Cheryl
February 12, 2019
Great service! I’ve been going to this dealership for a few months now and cannot rave enough about the quick service and amazing staff they have! Every time I’v I’ve been going to this dealership for a few months now and cannot rave enough about the quick service and amazing staff they have! Every time I’ve come in, Keon has been very friendly and helpful in making sure I am in and out the door in as little time as possible. I try to make appointments in advance whenever I can, but he and the staff have been great in accommodating me when things happen last minute. More
by Vtn5n
January 23, 2019
Service Excellent customer service by Keon, as well loaner department. I didn’t have to wait long and I was kept informed about my truck and what was service. Excellent customer service by Keon, as well loaner department. I didn’t have to wait long and I was kept informed about my truck and what was service. More
by Pmnzavas128
January 15, 2019
Service repair department I gave a 5 star rating because every time I get my bmw serviced it's always a smooth and easy transaction. I usually am serviced by Keon and he is fri I gave a 5 star rating because every time I get my bmw serviced it's always a smooth and easy transaction. I usually am serviced by Keon and he is friendly and has great customer service. More
by Shanta Harris
Other Employees Tagged: Joe Feng , Hassan Kholfi
December 19, 2018
Best customer relations and service! Had to get a last minute service as a walk-in again from running over a sneaky Maryland Pothole. As my service representative, Keon was awesome as al Had to get a last minute service as a walk-in again from running over a sneaky Maryland Pothole. As my service representative, Keon was awesome as always and got my tire replaced the same day on a timely manner. BMW of Cantonsville has had the best customer service I've had since owning a BMW and living in multiple cities over the years. More
by Everywhere
December 13, 2018
Service I bring my Bmw diesel to Keon at Catonsville. Great service beyond expectations. I had to deal with a manager for another thing. The manger went out o I bring my Bmw diesel to Keon at Catonsville. Great service beyond expectations. I had to deal with a manager for another thing. The manger went out of his way to help out. keon loves helping people so that’s a amazing gift to have. certainly makes a fun place . They always fix anything my car needs. More
by Sara
