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Keon Tobin

Overview Reviews (184) Inventory (239)

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Keon Tobin

Keon Tobin | Page 6

Service Advisor

BMW of Catonsville

6700 Baltimore National Pike
Baltimore, MD 21228

Please stop in and get best service for your vehicle that I personally can offer.... Here at the BMW OF CATONSVILLE we aim to go above and beyond.... I Thank you and safe travels!

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4.6

184 Reviews

Please stop in and get best service for your vehicle that I personally can offer.... Here at the BMW OF CATONSVILLE we aim to go above and beyond.... I Thank you and safe travels!

Overview Reviews (184) Inventory (239)

Dealership Experience

11 yrs, 1 mo

Industry Experience

11 yrs, 1 mo

Specialties & Trainings

GREAT CUSTOMER SERVICE

4.6

184 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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184 Reviews of Keon Tobin

March 17, 2022

Dealership Rating

Employee Rating

Keon of Catonsville is great! He is very professional and has wonderful customer service skills He is very professional and has wonderful customer service skills More

by maugustinemd

Recommend Dealer

Yes

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March 16, 2022

Dealership Rating

Employee Rating

Keon and BMW treated me beyond well. I had a purchased a problem car under warranty and they did over 10,000$ in repairs to it, in record time. I had a purchased a problem car under warranty and they did over 10,000$ in repairs to it, in record time. More

by raj.robertjones

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 19, 2022 -

BMW of Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 12, 2022

Dealership Rating

Employee Rating

My service Advisor Keon is pleasant & efficient. Always very knowledgeable and works you in for appointments Always very knowledgeable and works you in for appointments More

by Lmann2015

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 13, 2022 -

BMW of Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

February 19, 2022

Dealership Rating

Employee Rating

I feel like they treat you as family. For me, I feel comfortable with them. For me, I feel comfortable with them. More

by Sweet

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Feb 21, 2022 -

BMW of Catonsville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2022

Dealership Rating

Employee Rating

Great customer service, and Keon is a awesome service advisor. He care for your car like it’s his own. advisor. He care for your car like it’s his own. More

by Cheryl

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Feb 14, 2022 -

BMW of Catonsville responded

Hi Cheryl, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 18, 2022

Dealership Rating

Employee Rating

Amazing service..even though these times with Covid the great customer service hasn’t stopped.provided a loaner for the service and the techs work and service advisor were amazing.took very good care of my great customer service hasn’t stopped.provided a loaner for the service and the techs work and service advisor were amazing.took very good care of my 2022 M3 More

by Gencoupe345

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ricky Catalan, Neil Taylor, Brittany Hill

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December 16, 2021

Dealership Rating

Employee Rating

Care for customer and aftermarket attention to detail is superb. East to contact and communicate with superb. East to contact and communicate with More

by lha72

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sam Choi, Sigis Skirpa , Rick Van Dyken

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October 29, 2021

Dealership Rating

Employee Rating

Best BMW customer service department in the business and best service manager Keon Tobin and staff best service manager Keon Tobin and staff More

by DC

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mel Cuesta

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Oct 30, 2021 -

BMW of Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 29, 2021

Dealership Rating

Employee Rating

Best BME customer service department in the business and best service manager Keon Tobin and staff best service manager Keon Tobin and staff More

by DC

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mel Cuesta

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Oct 30, 2021 -

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 31, 2021

Dealership Rating

Employee Rating

Keon Tobin is the best service rep I could imagine. He always takes time to answer all of my questions and he is super patient with me to ensure I’m educated about any issues. Moreover he is honest and re always takes time to answer all of my questions and he is super patient with me to ensure I’m educated about any issues. Moreover he is honest and really goes out of his way with customers, I’ve seen how he treats other customers and he clearly takes pride in his work! More

by Jeremy

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 03, 2021 -

BMW of Catonsville responded

Hi Jeremy, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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