Keon Tobin | Page 7

My experience was incredible! I requested a service appointment with Keon on Monday. My appointment was set for 10:00 am and by 11:00 am I was walking out the door. Assume! appointment with Keon on Monday. My appointment was set for 10:00 am and by 11:00 am I was walking out the door. Assume! More

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The staff is professional and courteous.Keon does an The staff is professional and courteous. Keon does an excellent job in explaining the services being performed and will inform me if there are any ad The staff is professional and courteous. Keon does an excellent job in explaining the services being performed and will inform me if there are any additional items that need to be performed. More

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Fantastic service, clear communication, and flexibility with every visit. Very personable staff and the service is quick and reliable. A major step above BMW Towson. with every visit. Very personable staff and the service is quick and reliable. A major step above BMW Towson. More

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I just want to express my gratitude and appreciation to all team member at BWI Catonsville, but mostly to Keon, has always been able to listen and informed me all step of the way. Keon thank you for all yo all team member at BWI Catonsville, but mostly to Keon, has always been able to listen and informed me all step of the way. Keon thank you for all your good customer service. You rock More

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I just wanna thank the great team at bmw of Catonsville for all there great service.As soon as i walked in the door i was greeted by a great team of advisors. Brittany,Neil,Keon,Jamie and Ricky were very h for all there great service.As soon as i walked in the door i was greeted by a great team of advisors. Brittany,Neil,Keon,Jamie and Ricky were very helpful and great customer service was provided by all five of this amazing team.i brought in my 2021 x5 and my 2014 328 this time.Also the smile i was greeted with could be seen under the mask that everyone had on.Very happy with how clean the areas are and how every one taking the Covid issues serious and professional.i just want to thank this amazing team for everything they did!!! More

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Great customer service!!! The service department always supply my vehicle with what Is needed. They’re always willing to work with you on the price of your repairs, and the time that your vehicle will be d supply my vehicle with what Is needed. They’re always willing to work with you on the price of your repairs, and the time that your vehicle will be done, More

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Keon was awesome! I walked in pretty stressed because I had some maintenance issues with the car, but Keon walked me through the process and made sure all the necessary costs were explained well and justif had some maintenance issues with the car, but Keon walked me through the process and made sure all the necessary costs were explained well and justified. Really took good care of me and he put in the effort to make sure I was taken care of, a great experience! More

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Keon Tobin is the best customer service representative. He is always courteous and greets you with a smile. He will inform you throughout the service He is always courteous and greets you with a smile. He will inform you throughout the service More

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I stay with Catonsville location solely to be serviced through Keon. On numerous occasions, I have called Keon and addresses my concerns and questions. Recently I had to install a monitor for my insurance through Keon. On numerous occasions, I have called Keon and addresses my concerns and questions. Recently I had to install a monitor for my insurance and he walked me through it. Love his attitude. More

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Keon always goes over and beyond.Customer waiting area Keon always goes over and beyond. Customer waiting area clean and spacious. Only wish you had a no talking in cell phone rule. Very annoying Keon always goes over and beyond. Customer waiting area clean and spacious. Only wish you had a no talking in cell phone rule. Very annoying More

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