Keon Tobin
Keon Tobin at BMW of Catonsville

Keon Tobin | Page 7

Service Advisor

BMW of Catonsville

6700 Baltimore National Pike
Baltimore, MD 21228

Contact Me
4.8
191 Reviews

Please stop in and get best service for your vehicle that I personally can offer.... Here at the BMW OF CATONSVILLE we aim to go above and beyond.... I Thank you and safe travels!

Dealership Experience

11 yrs, 5 mos

Industry Experience

11 yrs, 5 mos

Specialties & Trainings

GREAT CUSTOMER SERVICE

4.8

191 Reviews

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191 Reviews of Keon Tobin

February 19, 2022

Dealership Rating
Employee Rating

I feel like they treat you as family. For me, I feel comfortable with them. More

by Sweet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

BMW of Catonsville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2022

Dealership Rating
Employee Rating

Great customer service, and Keon is a awesome service advisor. He care for your car like it’s his own. More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2022

BMW of Catonsville responded

Hi Cheryl, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 18, 2022

Dealership Rating
Employee Rating

Amazing service..even though these times with Covid the great customer service hasn’t stopped.provided a loaner for the service and the techs work and service advisor were amazing.took very good care of my More

by Gencoupe345
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 16, 2021

Dealership Rating
Employee Rating

Care for customer and aftermarket attention to detail is superb. East to contact and communicate with More

by lha72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Choi , Sigis Skirpa, Rick Van Dyken

October 29, 2021

Dealership Rating
Employee Rating

Best BMW customer service department in the business and best service manager Keon Tobin and staff More

by DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mel Cuesta

Oct 30, 2021

BMW of Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 29, 2021

Dealership Rating
Employee Rating

Best BME customer service department in the business and best service manager Keon Tobin and staff More

by DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mel Cuesta

Oct 30, 2021

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 31, 2021

Dealership Rating
Employee Rating

Keon Tobin is the best service rep I could imagine. He always takes time to answer all of my questions and he is super patient with me to ensure I’m educated about any issues. Moreover he is honest and re More

by Jeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2021

BMW of Catonsville responded

Hi Jeremy, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 12, 2021

Dealership Rating
Employee Rating

My experience was incredible! I requested a service appointment with Keon on Monday. My appointment was set for 10:00 am and by 11:00 am I was walking out the door. Assume! More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2021

BMW of Catonsville responded

Hello Mike, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 15, 2021

Dealership Rating
Employee Rating

The staff is professional and courteous.Keon does an The staff is professional and courteous. Keon does an excellent job in explaining the services being performed and will inform me if there are any ad More

by Monique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2021

BMW of Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 24, 2021

Dealership Rating
Employee Rating

Fantastic service, clear communication, and flexibility with every visit. Very personable staff and the service is quick and reliable. A major step above BMW Towson. More

by donald joseph smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2021

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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