Keon Tobin | Page 7

Amazing service..even though these times with Covid the great customer service hasn’t stopped.provided a loaner for the service and the techs work and service advisor were amazing.took very good care of my great customer service hasn’t stopped.provided a loaner for the service and the techs work and service advisor were amazing.took very good care of my 2022 M3 More

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Care for customer and aftermarket attention to detail is superb. East to contact and communicate with superb. East to contact and communicate with More

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Best BMW customer service department in the business and best service manager Keon Tobin and staff best service manager Keon Tobin and staff More

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Best BME customer service department in the business and best service manager Keon Tobin and staff best service manager Keon Tobin and staff More

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Keon Tobin is the best service rep I could imagine. He always takes time to answer all of my questions and he is super patient with me to ensure I’m educated about any issues. Moreover he is honest and re always takes time to answer all of my questions and he is super patient with me to ensure I’m educated about any issues. Moreover he is honest and really goes out of his way with customers, I’ve seen how he treats other customers and he clearly takes pride in his work! More

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My experience was incredible! I requested a service appointment with Keon on Monday. My appointment was set for 10:00 am and by 11:00 am I was walking out the door. Assume! appointment with Keon on Monday. My appointment was set for 10:00 am and by 11:00 am I was walking out the door. Assume! More

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The staff is professional and courteous.Keon does an The staff is professional and courteous. Keon does an excellent job in explaining the services being performed and will inform me if there are any ad The staff is professional and courteous. Keon does an excellent job in explaining the services being performed and will inform me if there are any additional items that need to be performed. More

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Fantastic service, clear communication, and flexibility with every visit. Very personable staff and the service is quick and reliable. A major step above BMW Towson. with every visit. Very personable staff and the service is quick and reliable. A major step above BMW Towson. More

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I just want to express my gratitude and appreciation to all team member at BWI Catonsville, but mostly to Keon, has always been able to listen and informed me all step of the way. Keon thank you for all yo all team member at BWI Catonsville, but mostly to Keon, has always been able to listen and informed me all step of the way. Keon thank you for all your good customer service. You rock More

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I just wanna thank the great team at bmw of Catonsville for all there great service.As soon as i walked in the door i was greeted by a great team of advisors. Brittany,Neil,Keon,Jamie and Ricky were very h for all there great service.As soon as i walked in the door i was greeted by a great team of advisors. Brittany,Neil,Keon,Jamie and Ricky were very helpful and great customer service was provided by all five of this amazing team.i brought in my 2021 x5 and my 2014 328 this time.Also the smile i was greeted with could be seen under the mask that everyone had on.Very happy with how clean the areas are and how every one taking the Covid issues serious and professional.i just want to thank this amazing team for everything they did!!! More

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